「My stay was a disappointment. I had specifically booked a deluxe double room online, but when I checked in, they gave me a standard room. And if that wasn't enough, the breakfast was a total letdown, there weren't many options to choose from. I definitely wouldn't recommend this place to anyone.」
「I’ve stayed at this hotel on 2 occasions and have found the location great. Very close to restaurants and shops and far away enough to be in a very quiet and peaceful location.
The F&B staff and Housekeeping team especially the housekeeping manager are all amazing, extremely polite, helpful, friendly and go above and beyond, thank you for this, you are the reason I came back a second time and you proved you are consistent.
The front office, finance and reservations teams on the other hand need...
「We stay regularly at this hotel me and my husband the location is fantastic. You can access restaurants metro etc so easily.
The staff are accommodating too.
Good value for money including good breakfast too.」
「The hotel was clean breakfast was good but the main thing was the helpfulness and attention given by the hotel staff.
They were amazing.
Front desk staff was always available to answer questions and help with anything needed. The front door man was always attentive and ready to help out with my bags!
I really get appreciated by all as a guest.
Thank you!」
「We stayed at the hotel for 2 nights. I would suggest the hotel to have better insulation as cold air kept creeping through whilst it was already cold. The bed sheet were slightly stained which was disappointing. The main building of the hotel was pretty and the breakfast was just okay nothing spectacular. There was free parking available for those driving. The hotel is a 15/20 mins drive to Mall Road. The staff at the hotel were kind and professional.」
「Absolute joke of a hotel. Insisted I make a payment again. After I booked the hotel. Spent an hour at reception, would not accept my booking as they haven’t received the booking from hotels.com」