Miramar Beach Silver Sands Premium Outlets Hotels

"We loved our stay. Everything was clean. The staff was friendly and helpful. We were surprised by how wonderful the breakfast was. We will definitely stay here again. "

"This hotel is in serious need of updates and a thorough deep cleaning. We booked four rooms for a birthday trip, and the experience was disappointing from the start. One of our rooms went three days without their bathroom being cleaned, which forced us to share showers. I even had to go to Walmart to purchase cleaning supplies and clean myself. Safety was also a concern. On Saturday night, we heard someone attempting to get into our room, which was very unsettling. By the end of the stay, we were completely fed up. When checking out on Monday, we spoke with another guest who shared that his watch and wallet had been stolen from his room—even with a “Do Not Disturb” sign on the door, just like ours. It honestly made us feel like someone may have been trying to access our room as well but left once they realized we were inside. From the outside, the property looks appealing, especially with the pool and hot tub, but the rooms do not match that impression. One group in our party was placed in a handicap-accessible room because everything else was sold out, despite us booking three months in advance and requesting connecting rooms. None of our rooms were connected, which was frustrating. Overall, the quality of the rooms did not justify the price. While the location is convenient, I would choose a different hotel next time—likely the Hyatt."

"Excellent"

"This place was great for our company retreat. Great communication and service all around."

"It was great!"

"The room was very accommodating and clean. The whole experience was great!"

"Check in was very long. They were short staffed was my understanding. The room is a basic room with no updates for modern technology. The tv is pretty basic. No streaming. The property itself is great! Easy to get around and lots to do!"

"Everything was so nice & clean! We had the suite and I was definitely impressed! We will be staying again"

"Checked in ns was not informed of housekeeping shortage until day two of our vacation. My family and I had to personal ask for additional towels during our stay and no one came to pick up dirty towels or service the room. Killed a few roaches. Had a horrible Wifi connection and couldn't watch TV. There is no view of beach. Disappointed in accomodations. Will not return to this location. "