Hi,
Thank you so much for your kind review. We are glad to hear you enjoyed your stay with us. We hope to see you again soon!
8/10 还可以
CHING I
2018年09月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
開關門與電子鎖聲音較大,隔音稍嫌不佳,請住戶自行評估。
CHING I
2018 年 9 月入住 2 晚
Beary Best Crew 于 2018年10月17日 的回复
Hi,
We have already recognized the locker noise as an issue and we're currently working on a solution to make it better for our guests. Thank you for your feedback and have a nice day :)
Cheers,
Beary Best Crew
8/10 还可以
Gigi,HK
2017年11月6日
满意:清洁度、员工和服务、客房舒适度
The location is good, receptionists r very helpful
very happy experience as the receptionists are very friendly and helpful to solve my problems.
I had a pleasant stay. The bathrooms were clean.
I found the bed very hard and woke up on pain, I'm a side sleeper so those who sleep on your back or front may not have an issue.
Kristy
2024 年 3 月入住 2 晚
10/10 超赞
KIDA
2023年10月21日
KIDA
2023 年 10 月入住 2 晚
8/10 还可以
真实旅客
2023年08月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 8 月入住 1 晚
10/10 超赞
Jaron
2023年08月28日
Jaron
2023 年 8 月入住 1 晚
4/10 很差
Marlo
2023年06月8日
不满意:清洁度、员工和服务、住宿条件和设施
The young men who work there are not friendly and they often loud during quiet hours. It was clear that no one had swept the rooms (especially under the bunks) for a very long time—there were medications and a purse under my bunk that had been forgotten along with lots of dirt. No one seems to be in charge on site.
Marlo
2023 年 6 月入住 6 晚
Beary Best Team 于 2023年07月10日 的回复
Dear Marlo, thank you for taking the time to share your feedback with us. We apologize that your stay did not meet your expectations, and we appreciate you bringing these issues to our attention. We take all guest complaints seriously and will be using your feedback to improve our services and amenities. We hope you will consider staying with us again in the future, as we would love the opportunity to make it up to you. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Best regards, Beary Best! Hostel
Dear Keisuke, Thank you for taking the time to share your feedback with us. We apologize that your stay did not meet your expectations, and we appreciate you bringing these issues to our attention. We take all guest complaints seriously and will be using your feedback to improve our services and amenities. We hope you will consider staying with us again in the future, as we would love the opportunity to make it up to you. If you have any further concerns or questions, please don't hesitate to reach out to us directly. Best regards, Beary Best! Hostel
4/10 很差
Prince
2023年03月27日
满意:员工和服务
不满意:住宿条件和设施,清洁度
please clean the fan and add instruction to check the locker for pillow etc.
Prince
2023 年 3 月入住 1 晚
8/10 还可以
megumi
2023年03月9日
megumi
2023 年 2 月入住 6 晚
6/10 一般
Deepak,North York
2023年03月9日
满意:员工和服务
不满意:服务设施,清洁度
This property is not being properly maintained. The washrooms are not clean. The rooms are not properly cleaned. The bedsheets are old & spotted. One of the dirtiest hostel I have stayed in! Do not recommend.
Deepak
2023 年 3 月入住 2 晚
2/10 糟糕
Jungsuck
2023年03月8日
Jungsuck
2023 年 3 月入住 3 晚
6/10 一般
Christopher
2023年01月17日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Christopher
2023 年 1 月入住 1 晚
8/10 还可以
RIKA
2022年11月13日
RIKA
2022 年 11 月入住 2 晚
4/10 很差
Leng kwee
2022年10月14日
满意:清洁度
nothing
Leng kwee
2022 年 10 月入住 1 晚
The Beary Crew 于 2022年12月8日 的回复
Thanks for your feedback and for staying with us
10/10 超赞
Christle Marie
2022年08月26日
满意:员工和服务、住宿条件和设施、客房舒适度
Christle Marie
2022 年 8 月入住 8 晚
The Beary Best Crew 于 2022年08月28日 的回复
Hello Christle, Thank you for staying with us, glad that you enjoyed your stay!
6/10 一般
david
2022年08月10日
满意:员工和服务
不满意:清洁度
Ok
david
2022 年 8 月入住 3 晚
The Beary Best Crew 于 2022年08月28日 的回复
Hello David, Thank you for staying with us, glad that you enjoyed your stay!
6/10 一般
Rebecca
2022年07月1日
不满意:清洁度、住宿条件和设施、客房舒适度
Rebecca
2022 年 6 月入住 3 晚
Beary Best Crew 于 2022年07月27日 的回复
Hi Rebecca, Thanks for the review and comments, we really appreciate it! We hope you had an enjoyable experience at the hostel. Thank you for choosing to stay with us! We welcome you back here any time!
8/10 还可以
Kyle
2020年02月1日
满意:清洁度、住宿条件和设施、客房舒适度
Nice place, perfect location, enjoyed myself
Kyle
2020 年 1 月入住 6 晚
Beary Best Crew 于 2020年02月2日 的回复
Hi Kyle,
Thanks for the review and comments, we really appreciate it!
We are glad that you had an enjoyable experience at the hostel. Thank you for choosing to stay with us!
We welcome you back here any time!
10/10 超赞
真实旅客
2019年12月31日
真实旅客
2019 年 12 月入住 4 晚
Beary Best Hostel 于 2020年01月2日 的回复
Thank you for the good review and we hope to see you again soon! If there is anything in specific you think we can improve do not hesitate to let us know :)
4/10 很差
Tan
2019年12月28日
不满意:住宿条件和设施,员工和服务
The male staff is rude. The upper bulk is difficult to climb and I nearly slip and fell twice. The sofa should be replaced.
Tan
2019 年 12 月入住 3 晚
Beary Best Hostel 于 2019年12月29日 的回复
Hi Tan,
We regret to hear that our hostel fell short of your expectations. Could you write to us directly and let us know if there has been any incident you would like to share?
We aim to deliver the best service to all our guests, and will continue to do so with your feedback.
We hope we will have the chance to host you again!
10/10 超赞
Yeonhoi
2019年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yeonhoi
2019 年 12 月入住 1 晚
Beary Best Hostel 于 2020年01月24日 的回复
Dear Yeonhoi,
Thank you for the good review and we hope to see you again soon! If there is anything in specific you think we can improve do not hesitate to let us know :)
10/10 超赞
真实旅客
2019年11月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 11 月入住 6 晚
The Beary Best Team 于 2019年11月22日 的回复
Hi,
Thank you for the good review, it really means a lot to us.
If there is anything in specific you think we can improve do not hesitate to let us know :)
Hope to host you again in the near future!
6/10 一般
NYT,California, US
团体旅客
2019年11月14日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Location was good as it was near China Town and MRT stations, but room condition was not good.
We booked a private room for 3. The room is small as expected, but most importantly NO windows. Felt like no air in the room and it smelled awful @@
Besides the AC and the fan installed in the room, we had to use an additional fan (a big one) to be able to stay for the nights
NYT
2019 年 11 月入住 3 晚
The Beary Best Hostel 于 2019年11月21日 的回复
We are sorry that you did not have a good experience with us. We do advertise our room sizes on our website, and for this specific room, there's information as no windows, too. We have checked the AC temperature to work at its optimum capacity. We hope it assures you that we take immediate action upon receiving feedback and we welcome our guests to let us know how we can improve your stay. We hope to be able to host you again any time!
Thank you for your comments. We regret to hear that our hostel fell short of your expectations. We do apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and we assure you that we will be looking into each point that you have made.
We work really hard to make sure that all our guests feel welcomed and also have a clean and comfortable environment to rest. We have passed on your feedback to our housekeeping team, so that we can improve further - we do thorough housekeeping every day, and also have deep cleaning sessions scheduled, so that the hostel is well maintained and clean.
We hope we will have the chance to host you again soon! :)
10/10 超赞
Ma Suzette
2019年10月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ma Suzette
2019 年 10 月入住 3 晚
The Beary Best Crew 于 2019年10月21日 的回复
Hi Ma Suzette,
Thank you very much for your good rating, we really appreciate it!
We look forward to seeing you on your next trip to Beary Best Hostels :)
10/10 超赞
真实旅客
2019年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 10 月入住 2 晚
Beary Best Crew 于 2019年10月17日 的回复
Hi,
Thank you very much for your good review. It really means a lot to us.
We hope to host you again soon!
10/10 超赞
Max
2019年10月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love this place
Staff are frendly
Max
2019 年 10 月入住 4 晚
Beary Best Team 于 2019年10月13日 的回复
Hi Max,
Thanks for your kind review!
8/10 还可以
Guillermo Francisco
2019年10月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Guillermo Francisco
2019 年 10 月入住 3 晚
Beary Best Hostel 于 2019年10月9日 的回复
Hi Guillermo,
Thank you for the good review and we hope to see you again soon! If there is anything in specific you think we can improve do not hesitate to let us know :)
6/10 一般
真实旅客
2019年10月6日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Good localisation, 1 min walk to the metro. Near China Town.
But dirty toilet and bathroom.
真实旅客
2019 年 8 月入住 1 晚
Beary Best Team 于 2019年10月7日 的回复
Hi,
Thanks for your review.
We work really hard to make sure that all our guests have a clean and comfortable environment to rest. I will pass on your feedback to our housekeeping team, so that we can improve further - we do thorough housekeeping every day, and also have deep cleaning sessions scheduled, so that the hostel is well maintained and clean.
We thank you nonetheless for your feedback as it helps us to improve our guest's satisfaction.
We hope to be able to host you again any time!