Hi Joyun,Thank you for taking the time to give us a rating.If there is anything we could do to make your stay more comfortable and memorable, please feel free to share it with us!

Hi Hongdan, thank you for the perfect rating! We are glad that you have enjoyed the stay. We look forward to welcoming you back to the Hotel soon. Thank you!

Hi Wei Ting, Thank you for your positive rating. We are glad we have met your expectation and able to create a memorable stay for you. We definitely look forward to welcome you back to the Hotel soon. Take care, and stay safe. Thank you.

Hi lunwei Thank you for reviewing your recent experience with us. I'm glad to learn that you had a good stay and rated us favourably. I hope to have the opportunity to welcome you back with us again soon. Regards Wayne Huang Marketing & Communications Manager

Hi lunwei Thank you for taking the time to review your experience with us. I'm disheartened to hear that we have not met your service expectation. If you will like us to follow up on your experience, please feel free to reach out to us via direct message. I hope that you will give us another opportunity and that we can welcome you back again soon. Regards Wayne Huang Marketing & Communications Manager

Hi lunwei Thank you for taking the time to review your recent experience with us. I'm glad to learn that you had a good stay and I look forward to having you back with us again soon. Regards Wayne Huang Marketing & Communications Manager

Hi 感谢您的正面评价。 我们会根据您的意见改进。 Regards Wayne Huang Marketing & Communications

Hi ILING, we are thrilled that you had a fantastic time at our hotel, and we look forward to welcoming you again in the near future.

Hi Annie, thank you for taking the time to share your review with us. Our team is delighted that you enjoyed your recent stay at Four Points Singapore, we hope to welcome you back again soon. Best regards, Lynne, Marketing and Communications Executive

Hi Tsai Yun, we are delighted that you had a great stay with us, and we look forward to welcoming you again in the near future!

尊敬的 wailuneli，感谢您的支持还有您所给予有关下榻 Four Points by Sheraton Singapore, Riverview 的宝贵意见。非常高兴您对这次的入住体验感到满意。我们真诚地希望您下一次的光临会一样愉快。

Hi wailuneli, thank you for taking time to share you rating. We are delighted that you had a great stay with us and we look forward to welcoming you again during your next visit to Singapore.

Hi Louis, thank you for your review. Please accept our apologies that the pool and gym were not up to your expectation. Owning to the building structure, we are unable to expand the pool size. As for the gym, we are looking at improving the space with more equipment. We are glad that you like the comfort and atmosphere of the hotel and hope to welcome you back soon.

Hi Wing Yee. we are happy that you enjoyed your stay with us. Please accept our sincere apologies for the areas which were not up to your expectations. Our Engineering team has been notified on this issue and are working to preventing such incidents from reoccurring. Our team hopes to welcome you back again as our hotel guest.

Hi Ying-Chun, our team is happy to receive your 5-star rating. We look forward to your next stay with us!

Hi, we appreciate the time you took to review your stay with us. While the nearby train station is being built, we'd recommend our hotel guests to take the affordable public buses from the bus stop just outside our hotel or the shuttle bus service to Orchard Road and Clarke Quay MRT. Our team hopes to welcome you back again soon! Best Regards, Lynne, Marketing and Communications Executive

Hi, we appreciate your prefect rating! Thank you for taking the time to share your experience with us. Our team looks forward to your next stay. Best Regards, Lynne, Marketing and Communications Executive

Hi, our front office associates are greatly encouraged by your compliments to continue providing excellent services to our hotel guests. We'd like to share that with our rebrand to Four Points by Sheraton Singapore, Riverview last year, we underwent a revamp. Our rooms are relatively new. Your feedback with regards to the cleanliness has been forwarded to our Housekeeping department to take note of. It is in our sincere hope that this will not deter you from staying with us in the near future. Thank you for sharing your experience with us. Best Regards, Lynne, Marketing and Communications Executive

Hi, thank you for your perfect rating! We hope you had an enjoyable stay with us. Our team looks forward to your next visit! Regards, Lynne, Marketing and Communications Executive

Hi, Geraldine and our team are greatly encouraged by your compliments and will continue to devote our best efforts to offer excellent service to our hotel guests. We are delighted to hear that our associates arranged a surprise birthday cake for your friend. Thank you for taking the time to review about your great experience staying with us. We look forward to welcoming you back during your next visit to Singapore! Regards, Lynne, Marketing and Communications Executive

Hi PIJU, we are glad to receive your review. Our team looks forward to welcoming you back during your next visit to Singapore. Regards, Lynne, Marketing and Communications Executive

Hi Ringo, thank you for your rating! We hope to welcome you back in the future! Regards, Lynne, Marketing and Communications Executive

Hi Hun Ching, thank you for your review. We are glad that you like the view of the Singapore River from the hotel. Our team hopes to welcome you back soon. Best regards, Keane, Marketing & Communications Manager

Hi, we would like to share with you that, while waiting for the nearby station to be ready in a few years, there are affordable public bus services from the bus stop just outside the hotel to Clarke Quay, Dhoby Ghaut, Orchard and Somerset MRT stations. Thank you for your feedback and we hope to welcome you back soon. Best regards, Keane, Marketing & Communications Manager

Hi Wing Yee, thank you for recommending us and we look forward to welcoming you back soon. Best regards, Keane, Marketing & Communications Manager

Hi, thank you for your feedback. We greatly appreciate as this allows us to know the areas that need further improvements. We apologise for the concierge service that you encountered and the team has been reminded to provide prompt assistance to our guests. May we take this opportunity to assure you that our hotel always seek to maintain high standards of quality and service and it is our sincere hope that your recent experience will not deter you from staying with us on your next visit to Singapore. Best regards, Keane, Marketing & Communications Manager

Hi, thank you very much for your review. Our associates are greatly encouraged by your comment to continue with their efforts to provide a memorable guest service. We hope to welcome you back soon. Best regards, Keane, Marketing & Communications Manager

Hi, thanks for your rating on your stay with us.

Hi, Thanks for the rating on your stay. We hope to see you soon. Best Regards, Keane Marketing & Communications Manager

Hi, thanks for your feedback. Please accept our apologies regarding the smell in the bathroom. Our engineering team is looking at the solutions to stop this from occurring. May we take this opportunity to assure you that our hotel always seek to maintain high standards of quality and service and it is our sincere hope that your recent experience will not deter you from staying with us on your next visit to Singapore. Best regards, Keane, Marketing & Communications Manager