My third time staying this hotel. Love the walking distance to City Hall Stations as well as steps away from park. Walking distance to restaurants area like Clarke Quay and Raffles City Mall. Will stay again for sure.
KIN FAI GARY
2024 年 4 月入住 2 晚
Grand Park City Hall 于 2024年04月24日 的回复
Dear Mr Gary,Thank you for choosing to stay at the Grand Park City Hall which is centrally located and is close to sightseeing attractions, shopping malls, eateries and public transportation.It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.Warmest regards,Management Team of Grand Park City Hall
Dear Jason,Thank you for choosing to stay at the Grand Park City Hall which is close to sightseeing attractions, public transportation, shopping malls and eateries.We appreciate the full rating that you had generously given us and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall
8/10 还可以
Lloyd
2024年01月29日
Lloyd
2024 年 1 月入住 2 晚
Grand Park City Hall 于 2024年02月2日 的回复
Dear Lloyd,Thank you for the high rating. We trust you had an enjoyable stay and look forward to welcome you back in the near future.Warmest regards,Management Team of Grand Park City Hall
8/10 还可以
ho wan
2024年01月15日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The selection of breakfast is not much. The price of breakfast is quite expensive. Not worth for the quality of the items of food.
ho wan
2024 年 1 月入住 4 晚
Grand Park City Hall 于 2024年01月19日 的回复
Dear Ho Wan,Thank you for taking time to provide us your feedback regarding the breakfast items. We will look into improving the selection.We hope that overall, your stay was pleasant and look forward to welcome you back soon.Warmest regards,Management Team of Grand Park City Hall
8/10 还可以
真实旅客
与家人出行
2023年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 12 月入住 4 晚
Grand Park City Hall 于 2023年12月26日 的回复
Dear Sir,Thank you for the high rating. We are glad that you had a pleasant stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall
10/10 超赞
Ka Yi Michelle
2023年10月30日
Ka Yi Michelle
2023 年 10 月入住 1 晚
Grand Park City Hall 于 2023年11月7日 的回复
Dear Michelle,Thank you for the full ratings that you had given us. We look forward to having you back with us soon for another fantastic stay.Warmest regards,Management Team of Grand Park City Hall
6/10 一般
真实旅客
2023年10月28日
不满意:客房舒适度,清洁度
真实旅客
2023 年 10 月入住 4 晚
Grand Park City Hall 于 2023年12月8日 的回复
Dear Guest,Thank you for staying at Grand Park City Hall. We hope you had a pleasant stay and look forward to be of service to you in the near future.Warmest regards,Management Team of Grand Park City Hall
8/10 还可以
Sunfei
2023年10月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
USB插頭全壞沒維修。關燈開燈要到走道上的面板超不方便。桌子二邊下傾東西滑落。其它很棒
Sunfei
2023 年 10 月入住 3 晚
Management Team of Grand Park City Hall 于 2023年12月7日 的回复
Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us. All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore. Warmest regards, Management Team of Grand Park City Hall
8/10 还可以
Sunfei
2023年10月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
跟櫃臺需求茶包 等了半小時 一問還三不知⋯內部溝通傳達待改進
Sunfei
2023 年 10 月入住 2 晚
Grand Park City Hall 于 2023年10月18日 的回复
Dear Sunfei,Thank you for taking time to provide us your review. Please accept our apology for the miscommunication. We are glad that overall, you had an enjoyable stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall
10/10 超赞
KAI ON
2023年08月30日
满意:清洁度、员工和服务、住宿条件和设施
酒店員服務態度非常好 中心點交通方便 只是早餐有點多人
KAI ON
2023 年 8 月入住 6 晚
Grand Park City Hall 于 2023年09月4日 的回复
Dear Kai On,Thank you for a lovely review. We are glad that you enjoyed your stay at Grand Park City Hall which is centrally located and near sightseeing attractions, shopping malls, eateries and public transportation.We look forward to seeing you soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall
6/10 一般
Chun Kit
与家人及幼儿出行
2023年08月26日
满意:员工和服务
不满意:清洁度
Stains on the sheet. Too few clothes hangers.
Chun Kit
2023 年 8 月入住 5 晚
Grand Park City Hall 于 2023年08月30日 的回复
Dear Chun Kit,Thank you for taking time to highlight areas for our improvement. We will certainly take note of the issue that you had encountered and will address this with our team members. Please accept our apology for not meeting your expectations during your stay. We hope that overall, you had a pleasant stay and look forward to welcoming you back in the near future. Warmest regards,Management Team of Grand Park City Hall
6/10 一般
ting sang
2023年08月16日
ting sang
2023 年 7 月入住 1 晚
The Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear Ting Sang, It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. Your comments are very much appreciated. We look forward to another chance to serve you again. Thank you and best regards,The Management Team of Grand Park City Hall
4/10 很差
Chi Kuang
与家人出行
2023年08月15日
不满意:服务设施,员工和服务
The reception is not well training and response is slow.
The shower drain is stock and flood in bath room.
Chi Kuang
2023 年 8 月入住 2 晚
Grand Park City Hall 于 2023年08月22日 的回复
Dear Chi Kuang,Thank you for highlighting areas for our improvement. We will certainly take note of the issues that you have encountered.We apologise for not meeting your expectations during this stay. Do be assured that we will review your valuable feedback regarding training for our team members as well as look into the drainage problem.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall
10/10 超赞
Jia Horng
与家人出行
2023年06月14日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jia Horng
2023 年 6 月入住 3 晚
Grand Park City Hall 于 2023年06月19日 的回复
Dear Jia Horng,Thank you for your kindness in giving us full ratings for your recent stay.We are happy that you had an enjoyable stay and look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall
6/10 一般
Chan Ka
2023年05月22日
Chan Ka
2023 年 5 月入住 3 晚
Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear Chan Ka, Thank you for your review and for choosing to stay at Grand Park City Hall. It was truly a pleasure having you as our guest. We appreciate the high ratings that you had kindly given us. We are glad that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards, Management Team of Grand Park City Hall
10/10 超赞
Kin Fai Gary
2023年05月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Kin Fai Gary
2023 年 5 月入住 3 晚
Grand Park City Hall 于 2023年06月12日 的回复
Dear Mr Gary,Thank you for taking time to provide us your rating for your stay at Grand Park City Hall.We are glad you enjoyed your stay and look forward to having you back with us soon.Warmest regards,Management Team of Grand Park City Hall
4/10 很差
KALAI
2023年04月23日
KALAI
2023 年 4 月入住 3 晚
Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear KALAI, It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall
Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear Anonymous, Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us. All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall
10/10 超赞
CHE WEI
商务旅客
2023年02月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
CHE WEI
2023 年 2 月入住 2 晚
Grand Park City Hall 于 2023年02月21日 的回复
Dear Mr Che Wei,Thank you for choosing to stay at the Grand Park City Hall.We are happy that you had an enjoyable stay and appreciate the full rating that you had kindly given us.We look forward to having you back with us soon for another delightful experience.Warmest regards,The Management Team of Grand Park City Hall
10/10 超赞
sung
2023年01月30日
sung
2023 年 1 月入住 2 晚
Grand Park City Hall 于 2023年02月1日 的回复
Dear Sung,Thank you for choosing to stay at the stay at the Grand Park City Hall and for giving us a full rating. We are glad that your stay was enjoyable and look forward to having you back with us soon.Warmest regards,The Management Team of Grand Park City Hall
10/10 超赞
Ya-Yun
与家人出行
2023年01月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
地點佳 服務好 很乾淨
Ya-Yun
2023 年 1 月入住 3 晚
Grand Park City Hall 于 2023年02月1日 的回复
Dear Ya-Yun,Thank you for choosing to stay at the Grand Park City Hall. We are happy that you had an enjoyable stay and look forward to welcoming you back in the near future.Warmest regards,The Management Team of Grand Park City Hall
10/10 超赞
CHIN YU
团体旅客
2023年01月28日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great experience staying in hotel, clean , good service and very convenient transportation , close to MRT station which is good for travel.
CHIN YU
2023 年 1 月入住 3 晚
Grand Park City Hall 于 2023年01月30日 的回复
Dear Chin Yu,Thank you for choosing to stay at Grand Park City Hall.We are delighted to hear that you had a great experience during your stay at our hotel. All of us at Grand Park City Hall look forward to welcoming you back for another wonderful stay in the near future.Warmest regards,The Management Team of Grand Park City Hall
8/10 还可以
Kit ManLesley
2023年01月16日
Kit ManLesley
2023 年 1 月入住 6 晚
Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear Kit ManLesley, Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us. All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall
8/10 还可以
真实旅客
商务旅客
2023年01月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 1 月入住 1 晚
Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear Anonymous, It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall
4/10 很差
Yuen Ho
2022年10月19日
Yuen Ho
2022 年 10 月入住 3 晚
Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear Yuen Ho, Thank you for choosing Grand Park City Hall for your staycation.We appreciate the time you had taken to provide us your review. Please accept our apology for the poor service rendered to you. We will address this with our team leader to improve on the service.We hope that overall, you had a pleasant and comfortable stay and look forward to the pleasure of welcoming you back for a better stay experience. Warmest regards,Management Team of Grand Park City Hall
10/10 超赞
TINGTING
2022年10月19日
TINGTING
2022 年 10 月入住 2 晚
Management Team of Grand Park City Hall 于 2023年12月17日 的回复
Dear TINGTING ,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us.All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall
8/10 还可以
Kenneth
商务旅客
2022年10月17日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kenneth
2022 年 10 月入住 10 晚
Grand Park City Hall 于 2022年10月21日 的回复
Dear Mr Kenneth,Thank you for choosing to stay at the Grand Park City Hall and for taking time to give us a review.I am glad that you had an enjoyable stay and look forward to welcome you back soon.Warmest regards,Jeane LimGeneral Manager
4/10 很差
Yuen Ho
商务旅客
2022年10月16日
满意:员工和服务
不满意:住宿条件和设施,清洁度
房內設置,用的時候有怪怪的感覺,不方便
Yuen Ho
2022 年 10 月入住 4 晚
Grand Park City Hall 于 2022年10月17日 的回复
Dear Guest,Thank you for taking time to provide us your feedback.Your comments have been noted. Please accept our apology for not meeting your expectations during your stay. We hope you had a pleasant stay and look forward to welcome you back in the near future.Warmest regards,Jeane LimGeneral Manager
2/10 糟糕
KUAN-TING
2022年09月20日
不满意:员工和服务、服务设施、住宿条件和设施
Very poor service. concierge never picked up the phone even after 20 rings. Staffs are lobby in person response with poor attitude. this is the only hotel staying in SG that gave me unfriendly feelings. Shower's temperature are unstable. Overall, it only worth 2 stars.
KUAN-TING
2022 年 9 月入住 2 晚
GPCH 于 2022年09月21日 的回复
Dear KUAN-TING, Thank you for taking the time to share your recent experience. I truly understand your sentiment and apologies for the unhappiness it has caused you. Please be assured that I will personally look into the matter and speak with relevant departments to ensure the overall processes will be improved.I thank you for your valuable feedback. Warmest regards, Jeane LimGeneral Manager
8/10 还可以
Shuk Fan
与家人出行
2022年06月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are nice and helpful!
Shuk Fan
2022 年 6 月入住 6 晚
GPCH 于 2022年06月11日 的回复
Dear Shuk Fan,
Thank you for taking time to leave us a review. We are very glad that you have enjoyed your stay with us.
Your compliment is a big encouragement to our team.
We look forward to welcome you back in the near future.
Warmest regards,
Jeane Lim
General Manager
10/10 超赞
Kit Ying
2022年06月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kit Ying
2022 年 5 月入住 3 晚
Grand Park City Hall 于 2022年06月8日 的回复
Dear Kit Ying,
Thank you for choosing to stay at the Grand Park City Hall.
The 5-star rating that you have given us is a great encouragement to my team.
I look forward to welcoming you back in the near future.
Warmest regards,
Jeane Lim
General Manager
8/10 还可以
Manfei
2022年04月23日
Manfei
2022 年 4 月入住 2 晚
Grand Park City Hall 于 2022年04月25日 的回复
Dear Guest
Thank you for choosing to stay at the Grand Park City Hall.
I trust that you had an enjoyable stay and look forward to welcome you back in the near future.
Warmest regards,
Jeane Lim
General Manager
10/10 超赞
Billie Oi Lai
2020年01月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jame helps us a lot from his suggestion to us.
We had a great time and thank you for Jame Service.
Thank you
Dear Mavis
We are so happy to hear that you enjoyed great convenience and comfort with us. Thank you for your compliments.
I look forward to welcoming you back again.
Warmest regards,
Jeane Lim
General Manager
6/10 一般
C C
商务旅客
2019年12月14日
Stay for Business trip. Fair price with service. Facility is getting old.