高档床上用品、客房内保险箱、特色装修、特色家居

关于新加坡实龙岗岛智选假日酒店 - IHG 旗下饭店的点评

3 out of 5

点评

8.8

超赞

10 分 - 超赞。140 条好评,共有 257 条点评" "
8 分 - 还可以。81 条好评,共有 257 条点评" "
6 分 - 一般。27 条好评,共有 257 条点评" "
4 分 - 很差。4 条好评,共有 257 条点评" "
2 分 - 糟糕。5 条好评,共有 257 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

Baoshan

2023 年 5 月入住 1 晚

10/10 超赞

Kai Man

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
清潔安靜, 服務優秀、熱誠, 早餐時間豐裕!
2023 年 3 月入住 3 晚
Maran - Assistant Rooms Division Manager 于 2023年03月11日 的回复
Dear Kai Man,Greetings!Thank you for your 10/10 review!We are delighted that you enjoyed your stay, especially our Express Start Breakfast and the warm hospitality from our team. Your kind compliments will be celebrated in each of their contribution of making a magnificent guest experience.We hope you had a good time exploring the neighborhood and we hope to welcome you again in the future.We wish you a prosperous and wonderful year ahead and stay safe!Warmest Regards,

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 1 晚
Ning Sutinan S. (Operations Manager) 于 2023年01月18日 的回复
Dear Valued guest,Thank you for taking the time to share with us your fantastic 10/10 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Stay safe!Warm regards,

8/10 还可以

CHILUN

与家人出行
满意:员工和服务,清洁度
2023 年 1 月入住 1 晚
Ning Sutinan S. (Operations Manager) 于 2023年01月13日 的回复
Dear CHILUN,Thank you for taking the time to share with us your positive rating 8/10 at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Stay safe!Warm regards,

10/10 超赞

WAI KEI

2022 年 6 月入住 2 晚
Ning (Operations Manager) 于 2022年07月2日 的回复
Dear Wai Kei, Thank you for staying at Holiday Inn Express Singapore Serangoon and taking the time to provide your fantastic 10/10 rating! We were delighted to know that you enjoyed your overall stay with us and look forward to welcoming you back into the hotel in the near future. Stay safe! Kind Regards,

10/10 超赞

KENGHAW

2022 年 5 月入住 3 晚
Ashleigh Garside, General Manager 于 2022年05月30日 的回复
Dear KENGSHAW, Thank you for staying at Holiday Inn Express Singapore Serangoon and for taking the time to provide your fantastic 10/10 review rating. We were delighted to read that you enjoyed your overall stay with us. We do hope we have the opportunity to welcome you back into the hotel, upon your return to Singapore. Kind Regards Ashleigh Garside General Manager

6/10 一般

FAT LUEN

不满意:客房舒适度
2020 年 3 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
地點方便 附近用餐選擇多
2020 年 2 月入住 4 晚

10/10 超赞

Yi-Shiou

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good location Clean room
2020 年 2 月入住 6 晚

6/10 一般

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 3 晚

8/10 还可以

Ho Yee Crystal

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
旅行
呢間酒店都方便嘅,大概10分鐘內去到Lavender MRT,間酒店好新,但早餐不吃也罷
2019 年 11 月入住 1 晚

8/10 还可以

真实旅客

满意:员工和服务,清洁度
2019 年 10 月入住 3 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 4 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 6 晚

6/10 一般

真实旅客

商务旅客
满意:员工和服务,清洁度
It is very noisy. My room is next to the street. By the way, I was affected up by the talking next to my room. It seems the noise is not isolated very vell.
2019 年 5 月入住 1 晚

6/10 一般

真实旅客

满意:清洁度、员工和服务、住宿条件和设施
2019 年 4 月入住 2 晚

8/10 还可以

Jianfeng

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Wish the room was more spacious. Overall, it was a great stay. Thanks.
2024 年 4 月入住 3 晚
Maran - Assistant Rooms Division Manager 于 2024年05月10日 的回复
Dear Jianfeng,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are delighted to hear that you had a great stay with us. Your lovely review will be celebrated with the team in their effort in creating magnificent guest experiences, and serve as an added boost of motivation in their daily tasks.Although you found the room small, we are glad that you still had a good experience with us.Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warmest regards,

10/10 超赞

Fareed,San Fernando

商务旅客
满意:住宿条件和设施,清洁度
不满意:员工和服务
The staff was rude to me
2024 年 5 月入住 1 晚
Maran - Assistant Rooms Division 于 2024年05月10日 的回复
Dear Fareed,Thank you for taking the time to share with us your recent stay experience at Holiday Inn Express Singapore Serangoon!I am sorry to hear that your stay was not a complete success due to the service from our desk team. These incidents are not reflective of our service standards and I do apologize for the inconvenience you have experienced. Since receiving you feedback, this matter also has been brought to the attention of our management for continuous improvements on guest service experience.Although you had faced this one particular incident, we are glad and extremely grateful that you still had a good experience with us and have provided us such good rating.Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warmest regards,

10/10 超赞

Jesus,Sunrise

与家人出行
Good job
2024 年 4 月入住 5 晚
Maran - Assistant Rooms Division 于 2024年04月28日 的回复
Dear Jesus,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are delighted to hear that our property met your overall expectations. Your lovely compliments to the team will be celebrated with them in creating magnificent guest experiences, and serve as an added boost of motivation in their daily tasks.Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warmest regards,

6/10 一般

Madison

满意:清洁度
2024 年 4 月入住 1 晚
Ning Sutinan S. (Operations Manager) 于 2024年04月11日 的回复
Dear Madison,Thank you for staying at Holiday Inn Express Singapore Serangoon and taking the time to provide your rating.I am deeply apologetic to read that you did not enjoy your stay with us and our hotel did not meet your expectations.I really hope to have the opportunity to turn this situation around for you and ensure we prevent a recurrence for our other guests. Should you have further concerns you may wish to reach out to me directly.Warm regards,

10/10 超赞

Rajeev

满意:清洁度、员工和服务、住宿条件和设施
Clean facility and friendly staff
2024 年 4 月入住 2 晚
Ning Sutinan S. (Operations Manager) 于 2024年04月11日 的回复
Dear Rajeev,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are delighted to hear that you had a comfortable stay and especially enjoyed room cleanliness and warm hospitality from our team members. Your compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience.Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Chhinder Pal

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean . Dining clean good food . Friendly staff’SpeacialyKim pong & yusuph are good . We talk to them ,Kim pong helping for to go out .
2024 年 4 月入住 2 晚
Ning Sutinan S (Operations Manager) 于 2024年04月8日 的回复
Dear Chhinder Pal,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!I am heartened to know that you have had a pleasant stay and especially you have enjoyed room cleanliness, Express Start Breakfast and warm hospitality from our team members. Your kind compliment to Yusuf and Kim Peng will be celebrated in each of their contribution of making a magnificent guest experience. Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Prabha

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is always courteous and go out of their way to make your stay a pleasant one. The rooms are clean and the beds, very comfortable. Have always enjoyed staying here.
2024 年 3 月入住 12 晚
Ning Sutinan S. (Operations Manager) 于 2024年03月30日 的回复
Dear Prabha,Thank you for taking the time to share with us your recent stay experience at Holiday Inn Express Singapore Serangoon! We are delighted to hear that you had a comfortable stay and especially enjoyed room cleanliness, comfy bed and warm hospitality from our team members. Your compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience.We hope that you had an equally memorable time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Anisha

2024 年 3 月入住 1 晚
Ning Sutinan S (Operations Manager) 于 2024年04月8日 的回复
Dear Anisha,Thank you for taking the time to share with us your fantastic 5/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

6/10 一般

Donna

与配偶出行
满意:住宿条件和设施,员工和服务
Rooms were very small; perfect for a businessman, not so much for a couple. Filled with two chairs that only took up valuable space. Shower was designed in a way that water would leak out onto the floor. Breakfast was welcome. Late check-out was appreciated.
2024 年 3 月入住 3 晚
Ning Sutinan S (Operations Manager) 于 2024年03月13日 的回复
Dear Donna,Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! We are sorry to hear that your stay was not a complete success due to the room size and shower room design. Your feedback will be taken into consideration for future enhancement to improve comfort and experience. On the positive note, we are thrilled to hear that you had enjoyed Express Start Breakfast and late check out provided. Your compliments will be shared with the team on creating a magnificent guest experience. With your feedback, we strive to improve and hope that you would give us the opportunity to welcome you back to Holiday Inn Express Singapore Serangoon in the near future.Warm regards,

10/10 超赞

John

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were extremely helpful and the room was clean, modern and well maintained. The breakfast provided a good choice. The hotel is being expanded but the work did not compromise the great experience.
2024 年 3 月入住 3 晚
Ning Sutinan S (Operations Manager) 于 2024年03月6日 的回复
Dear John,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are delighted to hear that you had a pleasant stay and especially enjoyed Express Start Breakfast, room cleanliness & conditions of the hotel and warm hospitality from our team members. Your compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience.Once again, thank you for sharing your lovely recommendation and review of our property in your travel journey. We wish you a safe travel and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Leung,Poughkeepsie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The reception is very friendly and courteous.
2024 年 2 月入住 4 晚
Ning Sutinan S (Operations Manager) 于 2024年03月1日 的回复
Dear Leung,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are heartened to learn that our reception team’s friendly disposition made an impressive mark on you. Your compliments will be an added boost to the team’s efforts at creating once-in-a-lifetime experiences every day. We will certainly share your compliments with them and the Department Head as well.Once again, thank you for your kind compliment. My team and I value your patronage and will always look forward to welcome you back to Holiday Inn Express Singapore Serangoon in the near future. Warm regards,

10/10 超赞

Ruby

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well located property with easy access to multiple MRT stations.
2024 年 2 月入住 2 晚
Maran - Assistant Rooms Division Manager 于 2024年02月24日 的回复
Dear Ruby,Thank you for sharing with us your recent stay experience at Holiday Inn Express Singapore Serangoon!We are delighted to hear that you had a pleasant stay and especially the accessible location. Your review will be shared with the team in each of their contribution as well in making a magnificent guest experience.Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!

10/10 超赞

Norman

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
B
2024 年 2 月入住 3 晚
Maran - Assistant Rooms Division Manager 于 2024年02月16日 的回复
Dear Norman,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are thrilled to hear that you had a great stay with us. Your compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience. Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warmest regards,

10/10 超赞

Maria Corazon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location is convenient. Friendly and very accommodating staff. Kim, one of the dining staff was so kind and generous in sharing tips on getting around.
2024 年 2 月入住 3 晚
Ning Sutinan S. (Operations Manager) 于 2024年02月13日 的回复
Dear Maria Corazon,Thank you for taking the time to share with us your recent stay experience at Holiday Inn Express Singapore Serangoon! Your compliments for Kim will be definitely celebrated with her in creating magnificent guest experiences and serve as an added boost of motivation for the rest of the team members in their daily tasks.We hope that you had an equally memorable time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Agnes

2024 年 2 月入住 1 晚
Ning Sutinan S (Operations Manager) 于 2024年02月9日 的回复
Dear Agnes,Thank you for taking the time to share with us your fantastic 10/10 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Kokilaverny

2024 年 2 月入住 2 晚
Ning Sutinan S. (Operations Manager) 于 2024年03月30日 的回复
Dear Kokilaverny,Thank you for taking the time to share with us your fantastic 5/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Kokilaverny

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean room snd nice staff
2024 年 1 月入住 3 晚
Ning Sutinan S (Operations Manager) 于 2024年02月6日 的回复
Dear Kokilaverny,Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! We are delighted to hear that you had a comfortable stay and especially enjoyed room cleanliness and warm hospitality from our team members. Your compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience.We hope that you had an equally memorable time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Andreas

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
One night in Singapore before catching a crusie
2024 年 1 月入住 1 晚
Ning Sutinan S (Operations Manager) 于 2024年02月1日 的回复
Dear Andreas,Thank you for taking the time to share with us your fantastic 10/10 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

YUI

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Ning Sutinan S (Operations Manager) 于 2024年02月1日 的回复
Dear YUI,Thank you for taking the time to share with us your fantastic 5/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Stay safe!Warm regards,

10/10 超赞

Vishal

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
Ning Sutinan S (Operations Manager) 于 2024年01月28日 的回复
Dear Vishal,Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

8/10 还可以

Hiroshi

商务旅客
满意:清洁度、员工和服务、服务设施
reasonable room rate & very clean facilities
2024 年 1 月入住 2 晚
Ning Sutinan S. (Operations Manager) 于 2024年01月24日 的回复
Dear Hiroshi,Thank you for taking the time to share with us your valuable experience at Holiday Inn Express Singapore Serangoon! I am heartened to know that our room rate and room cleanliness offerings played a part in making your stay a memorable one. Your kind compliments is very much appreciated.We hope that you had an equally memorable time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Christine,Frankfurt

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Ning Sutinan S (Operations Manager) 于 2024年01月22日 的回复
Dear Valued guest,Thank you for taking the time to share with us your fantastic 5/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Stay safe!Warm regards,

10/10 超赞

Gregory,Jakarta

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Ning Sutinan S (Operations Manager) 于 2024年01月22日 的回复
Dear Valued guest,Thank you for taking the time to share with us your fantastic 5/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Stay safe!Warm regards,

10/10 超赞

Aiman,Naperville

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and value
2024 年 1 月入住 1 晚
Maran - Assistant Rooms Division Manager 于 2024年01月19日 的回复
Dear Aiman,Thank you for taking the time to share with us your recent stay experience at Holiday Inn Express Singapore Serangoon!We are delighted to hear that you had a comfortable stay and especially enjoyed the location and value. We hope you managed to spend some time exploring the nearby cultural areas as well!Once again, thank you for your kind compliment. My team and I value your patronage and will always look forward to welcome you back to Holiday Inn Express Singapore Serangoon in the near future.

6/10 一般

真实旅客

与家人出行
少し残念なところはあるが概ね満足
初日のタオルが穴があいておりびっくりした。それ以降は問題なかった。シャンプーはあったがリンスが無いのは残念。ただ周辺にはレストランやムスタファなどのスーパーがあり立地条件は良かった。新しいホテルで全体的には満足。
2024 年 1 月入住 4 晚
Maran - Assistant Rooms Division Manager 于 2024年01月13日 的回复
Dear Anonymous,Thank you for taking the time to share with us your experience at Holiday Inn Express Singapore Serangoon!We are sorry to hear that the towel was not up to quality as it had a hole in it. We will definitely look into this as this is not reflective of the high standards we set ourselves and pride ourselves on. We do apologize for the unpleasant first impression.Although you had faced the towel issue, we are glad that you enjoyed the location and had an ovreall good experience with us.Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warmest regards,

10/10 超赞

P

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Outstanding Service and Facilities
The hotel stopped at the front end of the service of very friendly. Everyone is very hard-working and dedicated especially the cleaning staff on the fourth floor. Thanks a lot.
2023 年 12 月入住 4 晚
Ning Sutinan S. (Operations Manager) 于 2024年01月4日 的回复
Dear P,Thank you for taking the time to share with us your recent stay experience at Holiday Inn Express Singapore Serangoon! We are especially heartened to learn that our team member’s friendly disposition made an impressive mark on you. Your compliments on our team members will be an added boost to the Team’s efforts at creating once-in-a-lifetime experiences every day. Once again, thank you for sharing your lovely review of our property in your travel journey. We wish you a safe travel and look forward in welcoming you back in the near future!

10/10 超赞

Manna

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Ning Sutinan S (Operations Manager) 于 2023年12月18日 的回复
Dear Manna,Thank you for taking the time to share with us your wonderful 5/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

6/10 一般

Jiun Jzer

Ning Sutinan S (Operations Manager) 于 2024年02月9日 的回复
Dear Jiun Jzer,Thank you for staying at Holiday Inn Express Singapore Serangoon and taking the time to provide your rating.I am deeply apologetic to read that you did not enjoy your stay with us and our hotel did not meet your expectations.I really hope to have the opportunity to turn this situation around for you and ensure we prevent a recurrence for our other guests. With your rating, we strive to improve and hope that you would give us the opportunity to welcome you back to Holiday Inn Express Singapore Serangoon in the near future.Warm regards,

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Maran - Assistant Rooms Division Manager 于 2023年12月16日 的回复
Dear Anonymous,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are delighted to hear that our property met your overall expectations . Your lovely compliments to the team will be celebrated with team in creating magnificent guest experiences, and serve as an added boost of motivation in their daily tasks.Once again, thank you for selecting us as your preferred choice of accommodation. We wish you a safe travel journey and look forward in welcoming you back in the near future!Warmest regards,

6/10 一般

Jiun Jzer

Ning Sutinan S (Operations Manager) 于 2024年02月9日 的回复
Dear Jiun Jzer,Thank you for staying at Holiday Inn Express Singapore Serangoon and taking the time to provide your rating.I am deeply apologetic to read that you did not enjoy your stay with us and our hotel did not meet your expectations.I really hope to have the opportunity to turn this situation around for you and ensure we prevent a recurrence for our other guests. With your rating, we strive to improve and hope that you would give us the opportunity to welcome you back to Holiday Inn Express Singapore Serangoon in the near future.Warm regards,

10/10 超赞

Sebastien

2023 年 12 月入住 1 晚
Ning Sutinan S (Operations Manager) 于 2023年12月18日 的回复
Dear Sebastien,Thank you for taking the time to share with us your fantastic 5/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

10/10 超赞

Anthony

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
THE STAFF ARE ABSOLUTELY FANTASTIC, HELPFUL, KIND, AND REALLY PROFESSIONAL!!!! THE MAID SERVICE IS FANTASTIC AND THEY BEAUTIFULLY HANGE CLOTHES AND MAKE EVERYTHING SO NICE. CAN'T SAY ENOUGH GOOD THINGS ABOUT THIS HOTEL!!!!!
2023 年 11 月入住 1 晚
Ning Sutinan S (Operations Manager) 于 2023年12月5日 的回复
Dear Anthony,Thank you for taking the time to share with us your positive experience at Holiday Inn Express Singapore Serangoon!We are especially heartened to learn that our team’s friendly disposition made an impressive mark on you. Your kind compliments on them will be an added boost to the Team’s efforts at creating once-in-a-lifetime experiences every day. We will certainly share your compliments with them and the Department Head as well.Once again, thank you so much for taking the time to share with us your experience. We definitely look forward in welcoming you back in the near future and wish you a safe travel journey ahead!Warm regards,

8/10 还可以

mitsuru

2023 年 11 月入住 10 晚
Ning Sutinan S (Operations Manager) 于 2023年12月18日 的回复
Dear mitsuru,Thank you for taking the time to share with us your positive 4/5 rating at Holiday Inn Express Singapore Serangoon!We are delighted to know that you enjoyed your overall service with us. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future!Warm regards,

8/10 还可以

Hiroshi

与家人出行
满意:住宿条件和设施,员工和服务
Hotel service was nice and I was satisfied. Hotel location was far away from the nearest train station to hotel to walk carrying suitcase. Public bus was available only from hotel to nearest train station (along one way road). Some amenities were not prepared.
2023 年 11 月入住 2 晚
Ning Sutinan S (Operations Manager) 于 2023年11月21日 的回复
Dear Hiroshi,Thank you for taking the time to share with us your recent stay experience at Holiday Inn Express Singapore Serangoon! We are delighted to hear that you were satisfied staying with us. Your compliments will be celebrated with the team members in each of their contribution of making a magnificent guest experience. Your feedback with regards to amenity in room, as part of being a green hotel, amenities are upon request to our Guest Services Team to prevent excessive plastic wastage. We do apologise that it has affected your stay experience and the team will ensure that this information will be communicated to guest upon their arrival to prevent any misunderstanding.Once again, thank you for sharing with us your valuable feedback in order for us to strive for continuous improvements to enhance guest stay experiences. We hope that you had a lovely time in Singapore and look forward in welcoming you back in the near future! Warm regards,