Very very old. And price down 20% when check in compare with booking time 4 days ago. Really bad experience.
真实旅客
2024 年 1 月入住 1 晚
2/10 糟糕
Yun kwok
2024年01月18日
不满意:清洁度、住宿条件和设施、客房舒适度
感覺像時租酒店
如果只要求入房睡覺,睡醒了外出的話便沒有問題,因不想留在房間。
Yun kwok
2024 年 1 月入住 1 晚
6/10 一般
真实旅客
2021年04月9日
满意:员工和服务
好多嫖客和小姐去开房
真实旅客
2021 年 3 月入住 14 晚
6/10 一般
YUAN YUAN
2020年02月22日
满意:员工和服务
不满意:客房舒适度
地點佳、服務好、唯房間太小
地點很好,但房間太小且無對外窗戶,很失望
YUAN YUAN
2020 年 2 月入住 1 晚
Guest Relations Manager 于 2020年02月23日 的回复
We are sorry that you had found the room size small to your expectations. We would like to extend our utmost sincere apology for the frustration that this has caused as we believe in creating a positive and memorable hotel experience for all our guests.
2/10 糟糕
真实旅客
商务旅客
2020年01月12日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only location is good, all is bad.................
真实旅客
2020 年 1 月入住 1 晚
Guest Relations Manager 于 2020年01月24日 的回复
Thank you for taking the time to provide your valuable feedback. We deeply apologise on how such matters were handled. We want you to know that we value your comments and will work towards improving our service standards.
4/10 很差
Meng Feng
2019年12月17日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
不好睡 容易被吵醒
我住的房間不方正,距離路口噪音吵死了!
服務人員倒是很客氣的服務的
Meng Feng
2019 年 12 月入住 4 晚
Guest Relations Manager 于 2019年12月19日 的回复
we would like to apologise for the inconvenience that you have experienced during your stay. Do inform our front office team regarding the matter and we will be glad to assist you with the crowd control or arrange for a better room for you.
"We are deeply embarrassed to hear that we did not provide the best possible service. It seems there were many areas that fell short in service and for that we are truly sorry.
We hope we will be given an opportunity to welcome you back in the near future."
6/10 一般
CHUNLIN
2019年08月15日
房間很小
CHUNLIN
2019 年 8 月入住 2 晚
sc 于 2019年11月27日 的回复
we appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
8/10 还可以
Calvin
商务旅客
2019年07月26日
满意:员工和服务
The room is too small but location is good, service is good, room is clean, suitable for short trip
Calvin
2019 年 7 月入住 3 晚
sc 于 2019年11月27日 的回复
We are glad that our hotel location has enhanced your stay here in Singapore. We wish that you will continue your patronage with us.
6/10 一般
真实旅客
2019年07月18日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
交通與生活機能相當好,但是設備老舊且隔音糟糕
真实旅客
2019 年 7 月入住 3 晚
sc 于 2019年11月27日 的回复
We apologise for the issues experienced during your stay. We will work harder in future, to ensure that all our guests will enjoy the same comfort they deserve.
thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.
thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.
8/10 还可以
ho kwan
2019年07月10日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
ho kwan
2019 年 7 月入住 4 晚
sc 于 2019年11月27日 的回复
thank you for your kind ratings. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.
8/10 还可以
Ka Wai Ophelia
2019年07月4日
满意:清洁度、员工和服务、住宿条件和设施
Ka Wai Ophelia
2019 年 6 月入住 1 晚
sc 于 2019年11月27日 的回复
Thanks for your wonderful ratings. We hope to be able to serve you in the near future.
6/10 一般
真实旅客
2019年06月25日
飯店感覺像賓館,沒有椅子很不方便,但飯店在牛車水景點附近很方便
真实旅客
2019 年 6 月入住 2 晚
sc 于 2019年11月27日 的回复
thank you for your feedback. We have noted down your concern and we will feedback the relevant department regarding your concern.
It is stay in the China town of Singapore. It is very near the MRT exit and stay in the center of China Town. The price is reasonable , not too expensive. That why the room not big and without window. However, If you just want to have a clean comfortable place for rest & sleep. It can do that.