健身设施

关于新加坡希尔街铂尔曼酒店的点评

5 out of 5
新加坡希尔街铂尔曼酒店
1 HILL STREET, Singapore

点评

8.4

很好

10 分 - 超赞。20 条好评,共有 36 条点评" "
8 分 - 还可以。8 条好评,共有 36 条点评" "
6 分 - 一般。4 条好评,共有 36 条点评" "
4 分 - 很差。2 条好评,共有 36 条点评" "
2 分 - 糟糕。2 条好评,共有 36 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.8/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

A J S

2023 年 10 月入住 3 晚
Cheers, Mazen Abilmona General Manager 于 2023年11月4日 的回复
Dear A J S,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!

10/10 超赞

Ankit

2024 年 4 月入住 5 晚
Cheers, Mazen Abilmona General Manager 于 2024年05月18日 的回复
Dear Ankit,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile! We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!

8/10 还可以

Andrew

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Cheers, Mazen Abilmona General Manager 于 2024年05月1日 的回复
Dear Andrew,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile! We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!

6/10 一般

XIN

与配偶出行, 商务旅客
满意:员工和服务,清洁度
It takes too long to call a taxi to come and quite a few taxi drivers don't know this hotel.
2024 年 4 月入住 6 晚
Yours sincerely, Mazen Abilmona General Manager 于 2024年04月24日 的回复
Dear Xin,Thank you for bringing this matter to our attention. We take all feedback seriously and are committed to addressing your concerns promptly.Our goal is to ensure that all our guests have a positive experience with us, and we sincerely apologize for any inconvenience you may have experienced. Since the hotel is new, drivers may not be familiar with the location.Please know that your satisfaction is of utmost importance to us, and we will do everything to resolve this matter. Thank you for choosing Pullman Singapore Hill Street and we hope to have the opportunity to regain your trust in the future.

6/10 一般

Harriet,Menifee

2024 年 3 月入住 4 晚
Yours sincerely, Mazen Abilmona General Manager 于 2024年05月14日 的回复
Dear Harriet,Thank you for bringing this matter to our attention. We take all ratings seriously and are committed to addressing your concerns promptly.Our goal is to ensure that all our guests have a positive experience with us, and we sincerely apologize for any inconvenience you may have experienced.Please know that your satisfaction is of utmost importance to us, and we will do everything to resolve this matter. Thank you for choosing Pullman Singapore Hill Street and we hope to have the opportunity to regain your trust in the future.

10/10 超赞

Alan John

2024 年 3 月入住 7 晚
Cheers, Mazen Abilmona General Manager 于 2024年04月24日 的回复
Dear Alan John,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience, especially the part where you mentioned [highlight something that’s stated in the review]. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!

10/10 超赞

mick

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
家族3人で利用しました。子供は小学生一年生でしたがとてもスタッフさんが親切にして頂けました。レストランスタッフ、ベルボーイさんもフレンドリーでもう一度利用したいホテルです。
2024 年 3 月入住 3 晚
Cheers, Mazen Abilmona General Manager 于 2024年04月4日 的回复
Dear Mick,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience, especially the part where you mentioned our team were kind and friendly. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!

8/10 还可以

Matthew

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
It’s 5 minutes walk to mrt train station and shopping centres Staff at the front door and front desk are extremely helpful Pool is amazing and the roof top bar has great views and food
2024 年 3 月入住 5 晚
Reservations Team 于 2024年03月15日 的回复
Dear Matthew,Thank you for staying with us and for your review.We hope you enjoyed your stay with us and will stay with us again in the future.Thank you.Best RegardsReservations Team

8/10 还可以

Deborah

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Hotel staff were really helpful and the breakfast had good choice. The room was comfortable, but it would have been helpful to have a proper desk fitted, as I had to work from a side table that wasn't particularly comfortable. Overall, a very nice stay.
2024 年 3 月入住 4 晚
Mazen Abilmona General Manager 于 2024年03月15日 的回复
Dear Deborah,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience, especially the part where you mentioned our comfortable rooms, breakfast variety as well as our staffs who were really helpful. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

6/10 一般

ATSUSHI

与配偶出行, 商务旅客
满意:服务设施,员工和服务
ベルボーイのKELさんの対応が良かった ビジネスマンとして、動きやすいし、交通の便が素晴らしい
2024 年 3 月入住 4 晚
Mazen Abilmona General Manager 于 2024年03月15日 的回复
Dear Atsushi,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience, especially the part where you mentioned our Superstar - Kel from Concierge. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

10/10 超赞

Carole

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Staff go above and beyond! So friendly and such a beautiful property
2024 年 3 月入住 5 晚
Mazen Abilmona General Manager 于 2024年03月12日 的回复
Dear Carole,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile! We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

10/10 超赞

Michelle

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Mazen Abilmona General Manager 于 2024年03月12日 的回复
Dear Michelle,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile! We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

10/10 超赞

Woonghyun

满意:员工和服务,清洁度
2024 年 2 月入住 4 晚
Mazen Abilmona General Manager 于 2024年02月28日 的回复
Dear Woonghyun,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience, especially the part where you rated us 10/10. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

10/10 超赞

Farook

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Great location, close to a lot of tourist sites, walkable or a small cab ride away. Has a great pool on the rooftop overlooking the bay.
2024 年 2 月入住 2 晚
Mazen Abilmona General Manager 于 2024年02月25日 的回复
Dear Farook,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience, especially the part where you mentioned our rooftop pool overlooking the harbour bay. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

8/10 还可以

Siu Yan Flora

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 5 晚
Mazen Abilmona General Manager 于 2024年02月19日 的回复
Dear Siu Yan Flora,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

10/10 超赞

Leyla,Henderson

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in a great location with walkable shopping areas and tourists attractions.
2024 年 1 月入住 5 晚
Mazen Abilmona General Manager 于 2024年02月19日 的回复
Dear Leyla,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers, Mazen Abilmona General Manager

6/10 一般

hyungdo

2024 年 2 月入住 5 晚
Mazen Abilmona General Manager 于 2024年02月19日 的回复
Dear Hyungdo,Thank you for bringing this matter to our attention. We take all feedback seriously and are committed to addressing your concerns promptly.We are currently looking into the issue you've raised and will investigate it thoroughly to better understand what happened. Our goal is to ensure that all our guests have a positive experience with us, and we sincerely apologize for any inconvenience you may have experienced.Please know that your satisfaction is of utmost importance to us, and we will do everything to resolve this matter. Thank you for choosing Pullman Singapore Hill Street and we hope to have the opportunity to regain your trust in the future.Yours sincerely,

10/10 超赞

GEMINI

2024 年 2 月入住 2 晚
Mazen Abilmona General Manager 于 2024年02月19日 的回复
Dear GEMINI,We're absolutely thrilled to hear that you had an awesome time at Pullman Singapore Hill Street. Your review has made our day!Our team greatly appreciate reading about your experience. It's what we live for – making our guests smile!We can't wait to welcome you back for more adventures in Singapore. If you ever have wild ideas or special requests for your next stay, just drop us a line. We love a good challenge!Thanks again for choosing Pullman Singapore Hill Street. Until next time, keep the good vibes rolling!Cheers,

8/10 还可以

Cian

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Reservations Team 于 2024年02月8日 的回复
Dear Cian,Thank you for staying with us and we hope you enjoyed your stay with us.We hope that you will stay with us again in the future.Thank you.Reservations Team

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 7 晚
Reservations Team 于 2024年02月8日 的回复
Dear Michael,Thank you for your review.We are glad that you enjoyed your stay with us. We look forward to welcoming you back to the hotel.Thank you.Best RegardsReservations Team

8/10 还可以

MYUNG

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
최근에 오픈한 현대적 감각의 세련된 호텔이며 특히 3층과 루프탑의 수영장이 감동적입니다! 객실은 청결하나 객실 간의 소음이 있는 것과 주변에 편의점이 없는 것이 단점입니다!
2023 年 11 月入住 5 晚
Reservations Team 于 2023年11月21日 的回复
Dear Myung Goo,Thank you for your review and honest feedback.We hope you enjoyed your stay and taken note of your feedback. Rest assured that we will reach out to the respective departments to try improve on future stays so that guest do not face the issues that you have highlighted.We hope that you will consider us again when you return.Thank you and have a pleasant day ahead.Best RegardsReservations Team

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 4 晚
Reservations Team 于 2023年11月20日 的回复
Dear Sir/Madam,Thank you for your review.We really appreciated your review and we look forward to welcoming you back to the hotel in the future.Thank you and have a pleasant day ahead.Best RegardsReservations Team

10/10 超赞

Matthew

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The check in and concierge hotel staff are fantastic They greet you at the front door Check in desk is on level three The pool is amazing Roof top bar has a great view of marina bay hotel and the city Rooms are comfortable Close to a shopping mall Would definitely recommend this one in Singapore
2023 年 11 月入住 8 晚
Reservations Team 于 2023年11月20日 的回复
Dear Matthew,Thank you for your kind review.We are glad you enjoyed your stay with us and we look forward to welcoming you back to the hotel in future.Thank you and have a pleasant day ahead.Best RegardsReservations Team

4/10 很差

duyoung

商务旅客
不满意:员工和服务
새로 생겨서 택시 기사들이 잘 모르네요. 방이 너무 작어서 둘이 생홠하기에는 너무 작아요. 추천하지 않습니다
2023 年 11 月入住 4 晚
Reservations Team 于 2023年11月20日 的回复
Dear Duyoung,Thank you for your review.We appreciate your honest review and hope to do better next time. We hope you will choose Pullman Singapore Hill Street in the future again to allow us to show you what we are really capable of.Thank you and have a pleasant day ahead.Best RegardsReservations Team

8/10 还可以

alan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wall sound proofing between rooms is a little bit bad. Need to be improve.
2023 年 10 月入住 9 晚
Yours sincerely, Mazen Abilmona General Manager 于 2023年11月4日 的回复
Dear Alan,Thank you for bringing this matter to our attention with regards to the wall sound proofing. We take all feedback seriously and are committed to addressing your concerns promptly.We are currently looking into the issue you've raised and will investigate it thoroughly to better understand what happened. Our goal is to ensure that all our guests have a positive experience with us, and we sincerely apologize for any inconvenience you may have experienced.Please know that your satisfaction is of utmost importance to us, and we will do everything to resolve this matter. Thank you for choosing Pullman Singapore Hill Street and we hope to have the opportunity to regain your trust in the future.

10/10 超赞

Yasmin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here a day after it opened, the room was beautiful, very clean and spacious. Even the small features were thought of, with buttons at both sides of the bed to control the blinds and light settings. The pool area was lovely, only fault would be that you couldn’t order drinks easily to the pool area but there is a beautiful rooftop pool that has one of the best views of Marina Bay Sands and it’s also a bar, they even delivered drinks to us in the pool!! Porters and cleaners went above and beyond too. Location was fantastic, a lovely walk across to marina bay takes about 20/30 minutes but you get to pass so many pretty places and the train is a 2 minute walk away from the hotel.
2023 年 10 月入住 7 晚
Reservations 于 2023年11月2日 的回复
Dear Yasmin,Thank you so much for your kind review. It is greatly appreciated. We look forward to welcoming you to stay with us again.Thank you and have a pleasant day ahead.Best RegardsPullman Singapore Hill Street Team