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关于新加坡樟宜机场尤特艾尔酒店的点评

3.5 out of 5
新加坡樟宜机场尤特艾尔酒店
78 Airport Boulevard, Changi, #04-280, Singapore

点评

8.0

很好

10 分 - 超赞。407 条好评，共有 1000 条点评" "
8 分 - 还可以。327 条好评，共有 1000 条点评" "
6 分 - 一般。135 条好评，共有 1000 条点评" "
4 分 - 很差。69 条好评，共有 1000 条点评" "
2 分 - 糟糕。62 条好评，共有 1000 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

WEI LING

满意：清洁度、员工和服务、住宿条件和设施
Except the bed was too soft, everything was great.
2024 年 3 月入住 2 晚
MCC 于 2024年03月12日 的回复
Dear Wei Ling,Greetings from YOTELAIR Singapore Changi Airport!Thank you for posting your review, we are pleased that you had a positive experience staying with us.Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided.We look forward to welcoming you back to our hotel soon!Warmest Regards,Mission Control Crew

10/10 超赞

Lisi

2023 年 9 月入住 1 晚
MCM 于 2023年10月4日 的回复
Dear Lisi,Thank you for taking the time to pen down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport in the near future!Warmest Regards,Mission Control Crew

2/10 糟糕

Tsz

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
You cannot adjust temperature in the room and when we asked the staff to help it wasn’t helpful and some staff were quite rude indeed
2023 年 8 月入住 1 晚
MCM 于 2023年10月4日 的回复
Dear Tsz,Thank you for taking the time to share your experience of your stay with us. We strive to ensure a clean and comfortable environment for all our esteemed guests to have a respite during their travels. It is unfortunate to hear that we were not able to meet your expectations, which resulted in a disappointing stay. We will address your concerns with our team and will ensure that future guests do not have the same experiences whilst continuously improving our service standards, as well as the facilities provided. We wish you safe travels ahead.Warmest Regards, AdibSenior Mission Control Manager

4/10 很差

SHU-WEI

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚

8/10 还可以

Li Chang

满意：清洁度、员工和服务、服务设施、住宿条件和设施
十分接近機場，方便。
2023 年 4 月入住 1 晚

2/10 糟糕

Ting Fung

2023 年 3 月入住 1 晚

6/10 一般

LI

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
床太軟了
2023 年 3 月入住 1 晚

6/10 一般

Ka Ian

2023 年 3 月入住 1 晚

8/10 还可以

yee mei ivy

满意：清洁度、员工和服务、住宿条件和设施
2023 年 2 月入住 1 晚

4/10 很差

Chih-Yu

2023 年 1 月入住 1 晚

10/10 超赞

cheuk hin

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very great experience

8/10 还可以

Kevin

2022 年 11 月入住 1 晚

4/10 很差

Yu Wei

2022 年 11 月入住 1 晚

8/10 还可以

HSIAO HUA

2022 年 11 月入住 1 晚

8/10 还可以

HSIAO HUA

2022 年 11 月入住 1 晚

4/10 很差

Chung Min Christina

不满意：清洁度、员工和服务、住宿条件和设施
not good
2022 年 6 月入住 1 晚

10/10 超赞

KAIZEN

2022 年 5 月入住 1 晚

10/10 超赞

Wenyan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A bit small but just good to spend a night before taking flight. Room is clean and comfortable.
2022 年 4 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 2 晚

10/10 超赞

TUNG CHING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 9 月入住 1 晚

8/10 还可以

YUCHUAN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
good for stay
it's really cool experience for stay!
2021 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 3 月入住 1 晚

6/10 一般

真实旅客

不满意：清洁度
2020 年 3 月入住 1 晚

6/10 一般

DUH

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚

10/10 超赞

CHING MIN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 1 晚

10/10 超赞

Man Lung

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good choice in airport
Near hotel and very good facilities and services.
2020 年 2 月入住 1 晚

6/10 一般

Chia Hui

与家人出行
满意：员工和服务，清洁度
2020 年 2 月入住 1 晚

10/10 超赞

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
價錢很便宜 房間整潔 乾淨
2020 年 1 月入住 1 晚

6/10 一般

真实旅客

与家人出行
2020 年 1 月入住 1 晚

4/10 很差

Wing Man Raymond

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Too small
The room is too small, the price is too high. Check out time is too early at 09:00. The room has no space for the suitcase, the hotel does not provide luggage storage after check out. It is better to gat a taxi to go to other hotel in the city even you arrive the airport in mid night.
2020 年 1 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay for one night
Clean and quiet, the location is good
2020 年 1 月入住 1 晚

10/10 超赞

CHUNG YAN

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
GOOD
2019 年 12 月入住 1 晚

8/10 还可以

CHIU HUI

与家人出行
满意：清洁度、员工和服务、客房舒适度
很方便 Jewel內 雖空間小且不便宜 但是服務人員很親切 所以整體是滿意且開心的～
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
真的很方便 買完的大包小包可放回房間後 再繼續逛 到其他航廈也很方便
2019 年 9 月入住 1 晚

6/10 一般

真实旅客

房间真的很mini，太空舱一点不假，只限两人，如果马子大一点的，都不合适！除了洗澡睡觉，在房间里呆久了，都会感觉压抑！没有拖鞋！淋浴间没有门，洗手间只能一布帘遮蔽，不是太亲密的不能同住！很尴尬的好嘛！位置在JEWEL4楼，真的很方便！因为离机场真的很近，一个通道就到！只适合小憩中转休息！
2019 年 8 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Check out at 9 am in the morning is too early!
2019 年 9 月入住 2 晚

6/10 一般

danai

与家人出行
满意：服务设施，清洁度
不满意：员工和服务
The property service missioner need to be improved about relationship,she should explain corrective action once there are facility problems even if the problems had been solved.
2024 年 5 月入住 1 晚

8/10 还可以

sengkhai

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Although room is small but quite comfortable and feel good.
2024 年 5 月入住 1 晚

10/10 超赞

Thomas，Koror

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Located convenient on the 4th floor inside the JEWEL Mall. I would stay there again for a night layover. Clean small rooms for max 2 persons and friendly Staff at check in.
2024 年 5 月入住 1 晚

10/10 超赞

Jose

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Place is legit. Everything is around.
2024 年 4 月入住 23 晚

2/10 糟糕

Michelle，Federal Way

不满意：清洁度
2024 年 5 月入住 1 晚

2/10 糟糕

Ryoji

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
TOO　EXPENSIVE,TOO SMALL
2024 年 5 月入住 1 晚
MCC 于 2024年05月13日 的回复
Dear Ryoji,,Thank you for taking the time to pen down your review. We would like to assure you that we constantly check our pricing and are confident to be the most competitive in the area.Our rooms are modeled on first class airline cabins featuring super comfy beds, high speed Wi-Fi, full shower facilities and amenities as well as multiple power outlets to charge all your gadgets - all that you need and nothing you don't. There is even space for luggage to be stowed away below the bed so it gives you more room; for even more space, we have a number of family rooms. We do believe all of our collateral is very transparent about the room sizes and facilities provided. We strive to ensure that all our esteemed guests enjoy a comfortable and clean stay with us. It is disappointing to hear that we were unable to meet your expectations. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided. We hope to be able to welcome you back to YOTELAIR Singapore Changi airport in the near future!Warmest Regards, Mission Control Crew

6/10 一般

jane

与配偶出行
满意：住宿条件和设施，员工和服务
The room is no more than a cupboard with a shower however it’s very well located opposite Jewel. Staff friendly and efficient. There are complementary drinks and a basic breakfast provided. Although a good size, the bed is up against 3 walls so if you need to get up in the night you have to clamber over your partner. Another 30cm of room space would have made such a difference.
2024 年 5 月入住 1 晚
MCC 于 2024年05月13日 的回复
Dear Jane,Greetings from YOTELAIR Singapore Changi airport and thank you for taking the time to leave us a review.Our rooms are modeled on first class airline cabins featuring super comfy beds, high speed Wi-Fi, full shower facilities and amenities as well as multiple power outlets to charge all your gadgets - all that you need and nothing you don't. There is even space for luggage to be stowed away below the bed, so it gives you more room; for even more space, we have a few family rooms. We do believe all our collateral is very transparent about the room sizes and facilities.Thank you once again for taking the time to share your experience with fellow travelers. Warmest Regards,Mission Control Crew

8/10 还可以

YUNG FUNG CANNY

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Positive is close to Jewell with free breakfast and the negative thing is no trolly allow from T2 to T1 for seniors who were carrying 2x 24kg luggages & 2x hand carry bags or more. Hopefully in the near future there is a porter or electronic devices or trolley that can help the seniors carring all the luggages from T1 toT2. Walk may be around 10-15mins but with all the luggages is very hassle.
2024 年 5 月入住 1 晚
MCC 于 2024年05月13日 的回复
Dear Yung Fung,Thank you for taking the time to share your experience of YOTELAIR Singapore Changi airport with fellow travelers online. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided.We sincerely hope to welcome you back to our hotel soon!Warmest Regards,Mission Control Crew

8/10 还可以

Lay Lee

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
MCC 于 2024年05月13日 的回复
Dear Lay Lee,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew

6/10 一般

Suzy

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚
MCC 于 2024年05月13日 的回复
Dear Suzy,Thank you for taking the time to share your experience of YOTELAIR Singapore Changi airport with fellow travelers online. Your concerns will be addressed to our team, and we will continue to improve the service standards and facilities provided.We sincerely hope to welcome you back to our hotel soon!Warmest Regards,Mission Control Crew

10/10 超赞

Ingrid

满意：清洁度、员工和服务、住宿条件和设施
Quiet and convenient. Appreciated coffee and croissants for breakfast.
2024 年 5 月入住 1 晚
MCC 于 2024年05月13日 的回复
Dear Ingrid,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew

8/10 还可以

Kasumi

与家人出行
满意：清洁度、服务设施、住宿条件和设施
ターミナル1から7時の早朝便のため利用 ターミナル1利用する人にはいいかも あと朝食がついていたけど6時半〜9時だったため利用せずにカードを所定Boxに入れて退却 お水、コーヒーはフリーであります。 シャワーもジムもある。 ドライヤーと歯ブラシ、ジャンプリンスハンドソープ置いてた 狭いけど十分だった
2024 年 4 月入住 1 晚
MCC 于 2024年05月3日 的回复
Dear Kasumi,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew

10/10 超赞

Gino

满意：清洁度、员工和服务、住宿条件和设施
Super cute cozy and relaxing
2024 年 3 月入住 1 晚
MCC 于 2024年05月3日 的回复
Dear Gino,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew

8/10 还可以

Stephen

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
MCC 于 2024年05月3日 的回复
Dear Stephen,Thank you for taking the time to write down your review. We are absolutely delighted you enjoyed your stay with us. Looking forward to welcoming you back to YOTELAIR Singapore Changi Airport soon!Warmest Regards,Mission Control Crew