「The manager was very rude and unhelpful. The wardrobe was extremely dirty. There were a few rotten fruits, specifically a quince and a lemon, left on the shelf inside the wardrobe, and they smelled very bad. The cleaning staff had also left their cleaning equipment in the room.
The room itself smelled unpleasant and was not properly cleaned. We also found a bug in the bathroom.
I saw a bug in the bathroom.
To make matters worse, there was no drinking water available either in the room or...
「This was, in no possible way, a 5 star hotel. Our room was big, but furnishings were old. There was an old, crusty hotel amenity book in the desk that was literally crumbling. The shower door came off the hinge as I was showering. No shampoo, conditioner, or lotion in the bathroom. The only items were body wash and tiny round soap. The staff never smiled. The pool was ok but nothing great. Towels were thin. Tons and tons of stairs. No ramps, definitely not wheelchair accessible. We needed to...
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