「Check in was chaotic and our evening meal booking was lost! This meant a late evening dining time.
When I got to my room it was obvious the bathroom had not been cleaned (see photo of Bath plug) This was disgusting and reported to reception but it took another day before resolution. No offer was made to change room or compensation.
I have since left messages with manager to try to discuss this issue but had no response which is extremely disappointing and very unprofessional.
I would not come...
「Outstanding service, food, amenities and grounds. We enjoyed our 5 days at Schloss Roxburghe immensely which made it truly difficult to tear ourselves away. The Golf course is spectacular and the views of the rolling hills, ancient bridge and cattle in the distance are so delightful. Nod to the lovely staff at both the clubhouse and estate. The dinner at Charlie's was superb and Sunlaws was exceptional. The service we received throughout our stay was so welcoming and first class. We could have...
「What a perfect place to stay. We stayed in one of the two bedroom cottages which was perfect. I could not say a negative thing about the cottage. We only stayed for 2 nights while visiting near bye family. But we will be back for a proper break」
「This accommodation is very well located in the Kelso town square and within easy walking distance to pubs, cafes and restaurants.The bakery to the left of the front door is outstanding for home cooked morning rolls and beautiful cakes.
Apartment 1 is spacious, clean and has everything you need despite the furnishings being a bit dated. Note this accommodation may not be suitable for those with mobility issues due to the stairs to all rooms. This is a great base for trips to Lindisfarne,Bamburgh...
「A beautiful guest house in a fantastic location. I received a very warm welcome, and my room was spotless, comfortable, and well maintained. The breakfast was excellent, and the overall stay offered great value for money. Highly recommended!」
「Very friendly welcome, nice clean room. Ammazzinggg breakfast so good and not greasy. Evening meals very tasty. Have stayed a few times and it never fails to disappoint.
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「We had a very comfortable stay at the wheatsheaf in Swindon, staff were friendly and welcoming, a bar that was open for drinks and places to sit and relax. Our room was comfortable although window wouldn’t stay open to let in fresh air as it was a warm day outside. Our even meal was delicious with a good choice of menu. Breakfast was also good and the service was swift. a great start to our day. All in all an enjoyable stay would revisit this hotel again in the future.」
「This was a great location for me to visit Galashiels. Its a lovely old manse building with nice clean big rooms and comfy beds. The owners of the guest house were on site, very friendly and welcoming. I had a sound night's sleep and woke to a lovely cooked breakfast with all the trimmings. I couldn't fault my stay.
There is plenty parking but lots of free street parking nearby anyway so no issues there. I wouldn't hesitate to book again.」
「Lovely clean property, slept 5 people, very warm and cosy in a lovely quiet location on a working farm. Had everything we needed and more, owner was very helpful and generous. Great lication for waljs and visiting surrounding areas within short distances to travel.」