「Maybe it’s an American expectation, but there was no help with luggage. You had to lug it up a set of stairs before reaching the heavy wooden doors, all while standing in the rain.
Once inside, the staff was friendly, kind of. They seemed to be good at all the wrong things.
The door to the balcony in my room was broken. Someone came to fix it, managed to break it further, and promised to add it to the maintenance list. He then told me I would be perfectly safe sleeping with a balcony door that...
「Good location if you want to visit the ring of Kerry and the Gap of Dunloe. The
Hotel is comfortable and new. Breakfast provided is nice and I was given lots of fruits and chocolate on arrival.」
「Only casual dining available on a Monday., despite all available information states otherwise.
Not good enough for a two night stay , especially when not advised at check in」
「The leisure center was fantastic! The pool was the cleanest I have ever seen. They require shoe covers and swim caps. The staff keeps the area very clean and organized. The breakfast was AMAZING! The breakfast staff made our stay so memorable.」
「This is a gorgeous property with full spa, bar, restaurants, and beautiful guest rooms. The room was large and attractive. The staff was very helpful. It is located close to the city center in Killarney and the lakes.」