"My husband and I are in love with this resort. Everything about this resort is perfect. We were welcomed with a refreshing drink and a cold towel upon arrival. The lobby is open air, minimalist, tastefully decorated and clean. Actually, the entire resort is very clean. There is always someone cleaning or minding the plants in the common areas. We decided to stay here to celebrate our 43rd anniversary and this resort did not disappoint. They celebrated our anniversary every night after dinner with a cake and sparklers. On our anniversary night, there was a cake and bottle of champagne waiting for us in our room after dinner.
My husband and I are not pool people. We hung out at the beach most of our stay. Though there were sargassum, nonetheless we still enjoyed the beach and the sound of crashing waves.
What makes this resort special in my opinion are the employees. They will go above and beyond to make sure your stay is comfortable and memorable.
These are the staff I have encountered and had a pleasure of meeting.
Nahum - from the steakhouse
Eskarlett - from the steakhouse
Tessa - bfast buffet
Luis - bfast buffet
Gabriel - beachside server
Agustin - food manager
Maricell - front desk
Karla - asst manager
Last but not the least, the housekeeping staff - they work like ninjas, our room is always sparkling clean and fresh every time we return from the beach.
Thank you, Devossion for a memorable experience. We will be back for sure."