山洞酒店 | 熱門山洞住宿限時優惠每晚可低至 HK$76

「The hotel service was very disappointing. We booked 2 rooms and paid, but once we arrived we found out the staff had double booked the room so we had no where to stay and they charged us for the room anyway. Would not recommend. Can’t trust. 这间酒店非常令人失望，绝对不推荐。他们一个房间卖出两次，我们搭国际长途过来出差，来之前已经付过钱，但到达后突然被告知没有房间。但钱也不退。 」

「Above excellent for all!」

「nice location」

「The staff were super friendly and caring. The cruise, even of 5 years old as the cruise member said, it was nicely maintained. Value for money.」

「Excellent stay, friendly staff and the cabin was very nice. 」

「Nice hotel near the marina terminal. Staff is very gentle and friendly. Nice breakfast. Highly recommended. 」

「Ein sehr sauberes Hotel. Sehr bequeme Betten in einem großzügigem Zimmer mit täglicher Zimmerreinigung. Die Mitarbeiter waren jederzeit hilfsbereit, insbesondere der Manager. Das internationale Buffet bezog sich dann doch eher auf die asiatischen Gäste, was aber vollkommen in Ordnung ist. Einziger Kritikpunkt war der nicht nutzbare Pool. Hierzu gab es dann auch unterschiedliche Aussagen seitens des Personals, mal wurde er repariert, mal war keine Saison, dann etwas mit dem Wasser etc. Vielleicht...

「房間空間配置非常寬敞舒適，所以服務生都非常優秀！」

「晚點回來洗熱水不太熱，其他都還不錯」

「Tulip is almost brand new. Cabin is spacious and well designed. Facilities are good. Staff are all enthusiastic and extremely helpful. We had a wonderful trip.」

「Beautiful, amazing! 」

「I had an unforgettable experience cruising through Ha Long Bay. The scenery was absolutely breathtaking — thousands of limestone karsts rising from the emerald water made every moment feel magical. The boat was comfortable, clean, and beautifully designed, and the staff were incredibly friendly and attentive. We visited stunning caves, kayaked through peaceful lagoons, and enjoyed delicious meals on board with fresh local flavors. The sunset from the deck was one of the most beautiful I’ve ever...

「Lovely atmosphere」

「We had an amazing time on Rita Cruise, everything was well organised and Helen took care of us all time, she's been very helpfully and careering. If you can stay for 2 nights! The food was excellent and the drinks well priced and good!」

「all the staff are very warm and nice. They care about their service a lot and always try to know if everything ok during the trip. The room is clean as they come to clean up very frequently not only once a day. The food is also yummy and I have nice and special meal during my stay.」

「Fantastic hotel with the best staff ever - so polite Nd friendly 」

「The highlight of my Vietnam trip I had a blast. My main issue was with their lack of coordination when it came to payment. They sent me a false billing statement that I had email about to be reassured I wasn’t being over charged. Then on the voyage, they wrongly tried to overcharge us for cocktails, and we had to insist that the manager was wrong to sort out the charge. There are a few other instances of this un-attentiveness that I will spare the details of. Overall had a lovely time and they...

「Good location. Rooms are good. But the A/C isn”y cold enough. Fantastic view from the room.」

「This is the best cruise that I have ever taken. When my daughter and I checked in their lobby, we felt their enthusiasm. When we were aboard, they had prepared delicious food for us. Their activities are very funny. I need to show my thanks to their staff, Hao. She is responsible for two major activities on cruise. She explained the information of the activities very clearly. Even if English is not my native language, she can explain to me until I really understanded what she said. During her...