Phu Quoc Sonasea Beach Hotels

"amazing breakfast buffet, hotel staffs were accomodating and nice 👍 thanks!"

"It was nice I would recommend to firemds"

"I like this hotel a lot I would recommend for friends thank you"

"We stayed in the 3 bedroom Villa expecting exceptional service and holiday as it was one of the most expensive rooms at the hotel. To be honest the stay was good overall. The accommodation is a bit older but is well maintained. The staff at the hotel were mostly good to amazing. The staff tried to help, but most could not speak English or any of the other languages we speak. I used the Vietnamese to English phone apps that are free to use. It was usually manageable, and many of the staff were truly trying to help. The room service and cleaning staff did an exceptional job, there was never anything to complain about, and they were amazing. The kitchen and breakfast, options have hardly any vegetarian or vegan options unless you want to use the salad bar to make your own sandwiches. As our group was all vegetarian or vegan this made it a bit of a challenge. Most days there were 2-3 good vegetarian options at breakfast. We did speak to kitchen management and they were able to accommodate us after the first a couple of days of our 8 day stay. They even packed us breakfast on the last day of our stay which was a really nice touch. Outside the hotel there was an undercurrent of tourists not being wanted, or not welcome, which I found surprising because it is a town fully dependent on tourism. Booking outings with the staff from hotel is probably the best way to go. "

"Could be cooler"

"There was not enough water to take a shower. There are 4 bathrooms but only 1 person can shower due to slow running water. There are roaches in the unit. Remote controls don’t work for all the tv. The cleaning crew unlocks and enters the unit while we are still in the living room. The only good thing is the breakfast."

"Amazing property, great location and really friendly helpful staff."

"Good"

"It’s a old villa but clean. Breakfast was ok. The service was bad. We had to wait long for the buggy pick up while the hotel itself is not really that big, I think it’s because there was only 1 driver. The staff were quite impatient, very rude. This is the second hotel we stayed during our trip; we chose both villas; so it’s easy to compare our experiences. We stayed here for 3 nights after Xmas, I don’t recommend this hotel. We only chose it because short of availability during high season."