Sand Lake South Lake Hotels

"We had a great stay and will be back"

"The kitchen set up is wonderful. The rooms are spacious and clean. Breakfast is great with many options. "

"We were in a room right by exterior door on 1st floor. Door slammed all night anytime someone used it. The wall were very thin so the peiple next to us kept us up all night with their tv. And even worse was anytime the toilet flushed upstairs from us, you could hear the fluid draining through the wall. Over all it was ahorrible experience even though theplace was very clean."

"Clean rooms, parking was tight. Breakfast didn't have a lot of options like other hotels"

"The room was clean, the staff was friendly and eager to serve, the parking lot was very accommodating, well maintained, and well lit. The breakfast menu was great the first morning but to our disappointment was not the same menu on Easter Sunday. We enjoyed our stay, visited the zoo, went to the movies, which was within walking distance. The location was perfect as it was close to so many adventures. If we choose to visit the area again we will definitely stay here again!!*****"

"Very clean and inviting. Staff was super friendly and on top of things. Fastest check in ever! Great place to stay!"

"My husband and I decided to stay the night at the Grand Amway Hotel in Grand Rapids to celebrate his birthday. We selected a room on the 24th floor. The room itself was average with a typical TV, desk, chair, and king sized bed. The dimmer lights were a nice touch. Unfortunately the bathroom was a huge disappointment. The water pressure from the sink was low and it took so long for the water to heat up. The toilet required flushing three times when just flushing toilet paper because the paper would float back up. The worst part was the shower. The drain was so slow that the water from the shower rose above my ankles while showering. I had to stop my shower several times because I was worried it would overflow onto the bathroom floor. It’s hard to feel clean when water you are washing your body with is rising up over your feet and ankles. While the building itself looks impressive, our room and overall experience with the staff was disappointing. We had stayed at the Marriott across the street six months earlier and were much more impressed with the staff and room, even with being on the 3rd floor. We have no desire to revisit the Grand Amway again. "

"I was in town for a concert and chose this property across the river from the downtown core - a short walk away - as the parking was free. A free shuttle to the venue (and pick up afterwards) was a bonus as the weather was dubious. I prepaid for the breakfast buffet which was standard fare but hot and convenient. Our server was lovely. The room was clean and the decor updated. Staff were pleasant and helpful. I would stay here again without hesitation! "

"No hottub, but it also doesnt advertise one so i should have known. That was all the negativity i had tho. The hotel was very clean and family friendly, great customer service from the staff (specifically the night shift girl, she was amazing) and the breakfast was actually good "