My husband and I live in Panama now and decided to treat our sons, daughter-in-law, and grand-baby to a week in South Lake Tahoe. After perusing VRBO listings, we settled on Meadows Crossing. It seemed to fit our needs with 3 bedrooms, a real fireplace, jacuzzi bath (the hot tub could not be used because of covid restrictions), and nice location. What a complete disaster.
First, the fireplace was clogged. Smoke immediately filled the room when we tried to use it. And yes, the flue was open. After calling Vacasa we were told they would send out a chimney sweep. This never happened. We had purchased firewood for nothing. Big disappointment as it was one of the features we had really counted on. We were expecting a fully equipped kitchen which was very important since Covid prevented us from eating out and we had to cook all our meals, including thanksgiving meal. The kitchen had a few mismatched pots and pans, about 8 forks and knives, plastic plates, knives that were so dull you could not even cut bread, much less turkey. No dish towels, atrocious kitchen table and chairs, no storage or Tupperware. Everything was very used and unappealing. The outdoor trash bin was totally full when we got there. We had no trash pickup until Thanksgiving day.
The living room was gross. The large area rug was in dire need of replacement or steam cleaning and was not suitable for the baby to crawl on. The furniture was shabby, old, and dingy. Not conducive to coziness. The downstairs bedroom had 2 beds, one of which was unusable. The frame squeaked every time you moved, had no support, and should be replaced. Really awful. The extra linens in the closet were so dingy you could not consider using them if needed. Some of the bedspreads were disheveled and had tears.
All the upstairs doors creaked in the house. Hard to be quiet when the baby was sleeping. The Jacuzzi in the master bath did not work. There was not even a hairdryer and I had to buy one myself.
There was really nothing redeeming about this house and the price for Thanksgiving week was not cheap. This house needs so much work that I can only give it a one star out of five. The one star is for the location. I’ve rented many houses from VRBO and this does not even come close to being acceptable. I have never been so disappointed. I do not get to travel to US often and promised my family a wonderful vacation. I would expect and appreciate some recourse. I feel like the description of the house and amenities were false advertising. I wonder how long it has been since the owner has even visited this house. The entire experience left a sour note for me regarding Lake Tahoe, which should never be the case. I’m not sure we will ever return. Please respond to my email and feel free to forward a copy to the owner.