South Loop Bar Hotel

"I’m very disappointed with my recent stay. Multiple essential services were not working properly, which significantly impacted my experience. The phone signal and WiFi in the room were extremely poor, making it difficult to stay connected. The cable service in the room also did not work at all. Additionally, I was unable to access the Skydeck because it was down for maintenance, which was one of the amenities I was looking forward to. Parking was also unexpectedly expensive at $100 per night, which was not clearly communicated beforehand. On top of that, I was informed that WiFi would be complimentary as a Marriott member, yet I was still charged $10 per night. What was most frustrating, however, was the lack of support from the staff. Despite raising these concerns, there was little to no effort made to resolve the issues or offer any form of accommodation. Given the number of inconveniences and the lack of resolution during my stay, I would appreciate a review of these charges and appropriate compensation."

"Overall pretty neat and clean and the staff was very nice. It is located in downtown so you’re prone to all kinds of noises"

"renovate room barhroom"

"Room was hot "

"No housekeeping, even after repeated requests. "

"We had an issue with the shower we could not get he shower lever to work! So we had to stand in the tub with a cup and bathe. Not good at all! Everything else was ok. The room that we rented the larger room always had a center table In the living room area this room did not making it hard to find a place to put plates and food "

"The staff was super helpful and friendly. The room was clean and the bed was super comfortable! Perfect place to walk to lots of things. "

"Great hotel and proximity to everything in downtown. Friendly staff who greet you every time. "

"Great location for the dyeing of the river as well as having bagpipers and Irish music to celebrate Saint Patrick’s Day!"