Congress Plaza Hotel

Property class: 3.5

Choose dates to view prices

Located close to Auditorium Building and Theatre and Columbia College Chicago, Congress Plaza Hotel provides shopping on-site, a coffee shop/cafe and a hair salon. Enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services
The current price is HK$1,367
HK$1,625 total
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Lake View

A hotel room with a bed, a desk, a chair, a window with curtains, and a view of the outdoors.

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(275 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Queen Room

A hotel room with a bed, a desk with a lamp, a chair, and large windows with curtains.

Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

A modern living room with a flat-screen TV, two sofas, a coffee table, and a TV stand.

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(24 reviews)
  • Lake view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A bedroom with a bed, nightstands, a painting, and a patterned rug.

Standard Room, 1 King Bed

7.8 out of 10
Good
(620 reviews)
  • 278 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A bedroom with two beds, a nightstand, a lamp, and a view of the city through a window.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(538 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Lake View

A hotel room with two beds, each with a blue quilted bedspread and matching pillows. There is a bedside table with a lamp between the beds.

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(145 reviews)
  • Lake view
  • 251 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Family Suite

A hotel room with two beds, a desk, a chair, and a window with curtains.

Family Suite

8.0 out of 10
Very good
(86 reviews)
  • 538 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible

A modern hotel room with two beds, a round dining table, and a small seating area.

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(71 reviews)
  • 251 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Queen Room, Interior View

A hotel room with a bed, two bedside tables, a desk, a chair, and a window with curtains.

Queen Room, Interior View

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A modern bedroom with a city view, a large bed with blue bedding, a desk with a computer, and a flat-screen TV.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(184 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, City View

A modern bedroom with a large bed, two bedside tables, a window with curtains, a radiator, and a view of a building.

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Near a metro station, Congress Plaza Hotel is in Downtown Chicago, a walkable area in Chicago with good shopping. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Mergenthaler Lofts. Columbia College Chicago and Spertus Institute of Jewish Studies are two other places to visit that come recommended. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests love the hotel's central location for the sightseeing. It's also convenient for public transportation: Harrison Station is 5 minutes on foot and Harold Washington Library Station is 6 minutes. Visit our Chicago travel guide
Map
520 South Michigan Avenue, Chicago, IL, 60605

What's nearby

  • A city park at night with well-maintained lawns, trees, and a distant view of skyscrapers.
    Grant Park
    1 min walk - 0.1 km
  • A city skyline with illuminated skyscrapers and a fountain with water jets.
    Buckingham Fountain
    6 min walk - 0.6 km
  • A large metallic sphere sculpture in a public square surrounded by tall buildings.
    Millennium Park
    9 min walk - 0.8 km
  • Auditorium Building and Theatre
    2 min walk - 0.2 km
  • Columbia College Chicago
    2 min walk - 0.2 km

Getting around

  • Chicago Van Buren Street Station
    2 min walk
  • Harrison Station
    5 min walk
  • Chicago O'Hare International Airport (ORD)
    37 min drive

Restaurants

  • Starbucks
    5 min walk
  • South Loop Club
    6 min walk
  • Dunkin'
    6 min walk
  • Epic Burger
    4 min walk
  • Buddy Guy's Legends
    5 min walk

About this property

Congress Plaza Hotel

  • Hotel near Auditorium Building and Theatre
  • Located close to Columbia College Chicago and Museum of Contemporary Photography, Congress Plaza Hotel provides shopping on-site, a coffee shop/cafe and a hair salon. Enjoy a meal at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
  • Other perks include:
    • Full breakfast (surcharge), self-parking (surcharge) and express check-out
    • A 24-hour front desk, meeting rooms and concierge services
    • Smoke-free property, a front desk safe and ATM/banking services
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 870 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free Internet and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and deep-soaking baths
    • TVs with premium channels
    • Separate sitting areas, fridges and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • 3 buildings
  • Banquet hall
  • Built in 1893
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 49.00

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 59.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Congress Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Congress Plaza Hotel?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 27 Sept 2026 start from HK$1,367, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Congress Plaza Hotel?

Self-parking is available for USD 62.00 per night.

What time is check-in at Congress Plaza Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 49.00 (subject to availability).

What time is check-out at Congress Plaza Hotel?

Checkout is at noon. Late checkout is available for USD 59.00 (subject to availability).

Where is Congress Plaza Hotel located?

Located in Downtown Chicago, this hotel is steps away from Columbia College Chicago, Museum of Contemporary Photography and Auditorium Building and Theatre. Spertus Institute of Jewish Studies and Fine Arts Building are just steps away. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Congress Plaza Hotel Reviews

8.0

Very good

8.2

Cleanliness

7.4

Amenities

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 4513 out of 10158 reviews
Rating 8 - Good. 2601 out of 10158 reviews
Rating 6 - Okay. 1628 out of 10158 reviews
Rating 4 - Poor. 756 out of 10158 reviews
Rating 2 - Terrible. 660 out of 10158 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, rooms were clean, convenient location.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers an amazing, perfect location, and historic hotel experience.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location near with everything
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where extremely cleaned and honestly super comfortable (the staff was also very kind and understanding) I would definitely come here again!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The location is really good, near to all good entertainment. The parking very close to the hotel.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The spot where it's located is PERFECT for people who are visiting for vacation. All the places we wanted to go see and experience was within a 1-2 mile radius.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. We paid just a little more for a lake view room which was definitely worth it. Great location near Buckingham fountain and a good variety of places to eat. I would stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Bathroom door really stuck (was legit trapped for a moment) but other than that everything was great!
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was clean and well maintained and the location was really good too for the price. However the wifi was excruciatingly slow and I had to rely on my mobile data a lot.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel if you are coming to explore Chicago. Lots of history in the building which transports you back in time without feeling dated due to the efforts of the owners/staff to keep it up. Pricing is outstanding for location, easy walk to L stations and the area is relatively safe even early into the morning.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! We arrived early and the front desk was able to check us in early and our room and view was just amazing! Loved how clean everything was.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Dated hotel but the location was walkable to Soldier Field which was helpful.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Historic hotel with all the plus and minus. The location and cost were amazing. Lobby is beautiful and the staff were excellent. Rooms are understandably a bit shabby, but they were clean. I didn't see any evidence of bugs. If you want to experience Chicago on a budget, this is a great option.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location. Older and not updated. Staff was helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't beat this location in Chicago, close to everything, Michigan Ave, Field Museum, Shedd Aquarium, Planetarium, and on several bus and train routes to go to the Navy Pier or Museum of Science and Industry.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The room was very nice . Aury and bright. Staff, especially the bell hop were friendly and helpful. Only drawback was the construction on the floor above us and the price of food at the resturant. But overall a good experience.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was super quick and staff was very efficient and helpful. Booked a standard room with a king size bed facing the lake and it was a very nice weekend stay. Room was very clean. The AC is off central heatingThe location is incredibly convenient if you’re going somewhere near the lake or downtown.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Clean room, funky smell tho. Super nice staff. Very helpful
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique historic hotel downtown Chicago close to everything. Gorgeous lake and Grand Park fountain views from the window
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Bathroom did not have a lock, but the location was ideal.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
The staff was great. However, the carpet smelled and hallways reeked of smoke. The elevator took forever to open and close.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hotel staff were friendly and helpful. Only complaint is the noise. I slept with earplugs in.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service
The hotel had a couple outdated hardware in the bathroom of my room and the layout was a bit odd. Apart from that the room was spacious and open. Parking is available close to the hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd time staying here, our 1st was for a wedding held there last year. It was great & we stayed in a renovated room. Amazing & we will be back. Rooms were spacious, very clean, & amazing room. We decided to splurge & upgrade to a lakeside view. Check in was easy, great area, & love that they can hold baggage as well after you check out. Lastly great sleep! Bed was very comfy & pillows were amazing. Until next time
Stayed 1 night in Aug 2026