Room: Bed and living spaces were great. The coffee was awful, worst ever. The mini bar and snack items in-room were ridiculously over priced. The Bathroom had a lot of wasted space. The shower was tiny and the small bathtub is unnecessary and not useful. Restaurants: Jordan’s is one of our favorites, love it! The breakfast buffet was not worth the money. It was barely more than a continental breakfast. Casa Chi food was really good but extremely overpriced for the quantity. Area: the best area to stay downtown. Everything you could want is within walking distance. Overall, a nice place but could use some refinements.
Michael
於 2025 年 7 月住了 2 晚
10/10 優異
TOFIC
家人同遊
2025 年 7 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent servicio , todos te ayudan Los cuartos excelente
TOFIC
於 2025 年 7 月住了 4 晚
6/10 一般
Karina
2025 年 7 月 24 日
讚好:整潔度和職員與服務
Rooms needed upkeep. Bathrooms needed new tile. Furniture was chipped.
Noisy as we were facing Michigan Avenue
Gym was small for a 4 star hotel on Michigan Avenue
Unable to book same day massages as these services come from a third party. Disappointing to know as this is a 4 star hotel
Overall, the expense for one night does not seem to be justified through the condition of the room and the amenities provided.
Karina
於 2025 年 7 月住了 1 晚
10/10 優異
Wendy
家人同遊
2025 年 7 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean. Friendly staff. Great Location
Wendy
於 2025 年 7 月住了 1 晚
8/10 不錯
Joe
2025 年 7 月 22 日
讚好:整潔度和職員與服務
The location and staff were excellent. The conditions of the rooms were below expectation considering the price and the brand. There were visible signs of wear and tear in the units. Our first room was musty and smelled like it had been smoked in. The corners of the bench at the foot of the bed was worn/torn. The shades were operable but broken and beat up. We were quickly and politely moved to another room which was only slightly better. There are a number of hotels in the area and given the choice I would consider staying somewhere else if all else (location, price, etc.) was equal.
Joe
於 2025 年 7 月住了 3 晚
10/10 優異
Genesis
家人同遊, 多人同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s was an amazing!
Genesis
於 2025 年 7 月住了 3 晚
2/10 很差
SANDRA BRUCE
2025 年 7 月 22 日
讚好:整潔度和住宿狀況
不滿:職員與服務
As you know I travel a lot but I have never been more disappointment in a hotel than I have this one. As note i purpose and night stay Thursday July 17,2025.
1. Waited for 30m minutes
2. Given a room which was at 65 degree but was blowing hot air. Sweating, and phone did not work the entire time . I ask them to repair both the engineer came up and supposedly repair the air condition lowered the temperature to 60 room continue to be extremely hot. I ask the front dest to move me and. Refund my money for first 2 nights. They stated they would move me and refund my payment. I received a called from the front desk manager who aggressive stated I had to move immediately although i was at my event at another setting.She insisted I move immediate. I refused and told. I told he would move when I got out of my conference. i called at 1:00p to inform her I had packed up the room and they could move me. The second call was a much better call she stated she would give me a corner room and would send fruit and water.. I return to the hotel where the room was much smaller. There was no fruit or water.
SANDRA BRUCE
於 2025 年 7 月住了 1 晚
10/10 優異
Alondra
家人同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and welcoming, the room was bigger than expected, my only issue was the bathroom shower must of had a leak around the edges because when I got out there was water all over the bathroom floor and I know I closed that glass door to shower. It happening to my husband when he showered too.
Alondra
於 2025 年 7 月住了 2 晚
10/10 優異
Robert Scott
家人同遊, 商務旅客
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walking distance to a lot of great spots.
Robert Scott
於 2025 年 7 月住了 4 晚
10/10 優異
Suzanne
親子同遊
2025 年 7 月 21 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location for a visit to Chicago with our grandsons! Convenient to museums and easy transportation options and eating places for kids
Loved the pool!
Suzanne
於 2025 年 7 月住了 2 晚
10/10 優異
Mike Cantrall Emily
伴侶同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the pool and the history of the hotel..will make it a yearly adventure
Mike Cantrall Emily
於 2025 年 7 月住了 1 晚
10/10 優異
Juan (Smithtown)
家人同遊, 商務旅客
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
beautiful hotel and lobby
there was basketball tournament in town and sometimes it would take a long time to get an elevator.
Elevators were very small. no options to walk up or down the stairs
Juan
於 2025 年 7 月住了 3 晚
8/10 不錯
Roy (New York)
2025 年 7 月 19 日
讚好:整潔度和職員與服務
Great location!
Roy
於 2025 年 7 月住了 3 晚
10/10 優異
Mark (New York)
家人同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stunning renovation in art deco style; clean and beautiful room and hallways.
Mark
於 2025 年 7 月住了 2 晚
10/10 優異
Aniceto Gonzales
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Place excellent staff
Aniceto Gonzales
於 2025 年 7 月住了 3 晚
10/10 優異
Shari
2025 年 7 月 19 日
讚好:整潔度和設施服務
The pool was amazing!!
Shari
於 2025 年 7 月住了 2 晚
4/10 欠佳
John (South Hadley)
2025 年 7 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Beware the Resort Fee!!!!!!!!!! What looked like a good deal got subverted by the BS $32 a day "Resort Fee". Such nickel and dime crap is quite off putting. Do your homework before booking here, I didn't.
John
於 2025 年 7 月住了 2 晚
8/10 不錯
Jose
家人同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient
Jose
於 2025 年 7 月住了 1 晚
2/10 很差
Shellee
親子同遊
2025 年 7 月 17 日
不滿:整潔度、設施服務和住宿狀況
Hotel was beautiful, but we only brought our bicycles so avoid crazy 4th of July traffic and the bellman were acting like they had never seen a bicycle in their life. They didn't know where to park it they kept asking me to ask different people where to leave them. I should have just taken them to my room and not bothered storing them.
Shellee
於 2025 年 7 月住了 2 晚
8/10 不錯
dr robert
2025 年 7 月 16 日
讚好:整潔度、職員與服務和住宿狀況
8lmicr
dr robert
於 2025 年 7 月住了 1 晚
8/10 不錯
Taewoong
家人同遊, 親子同遊
2025 年 7 月 16 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very close to popular places.
Taewoong
於 2025 年 7 月住了 3 晚
8/10 不錯
ALEX
2025 年 7 月 15 日
讚好:整潔度、職員與服務和住宿狀況
El hotel es viejo pero muy cómodo. Sin embsargo, el servicio del personal es maravilloso y te hacen sentir como en casa. Son sumamente atentos y muy amables.
Es ideal por la ubicación, todo lo haces caminando y tienes fácil y rápido acceso para tomar el metro, para tomar autobuses, para caminar por el centro, para ir a los paseos en los barcos.
Hay una farmacia en contra esquina (que también es conveniente si tienes niños).