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关于3-Story Private Townhome, Private Heated Pool! 1/2 Block from Beach! Pet-friendly with fenced yard!的点评

3-Story Private Townhome, Private Heated Pool! 1/2 Block from Beach! Pet-friendly with fenced yard!
South Padre Island, TX

点评

9.4

绝佳

10 分 - 超赞。32 条好评，共有 43 条点评" "
8 分 - 还可以。9 条好评，共有 43 条点评" "
6 分 - 一般。1 条好评，共有 43 条点评" "
4 分 - 很差。1 条好评，共有 43 条点评" "
2 分 - 糟糕。0 条好评，共有 43 条点评" "

9.2/10

清洁度

点评

10/10 超赞

Wendy H.

满意：清洁度
Beautiful house
House worked perfect for our trip. It is well stocked and had just what we needed.
2023 年 5 月入住 24 晚

8/10 还可以

Tracy K.，Harlingen, TX

满意：清洁度
Very nice place
It was wonderful.
2023 年 8 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Thank you Tracy! We will work on earning that extra star for your next reservation.Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Mary H.

满意：清洁度
We enjoyed our Ling st stay
We were impressed by the house on Ling. It was perfect for our stay. We appreciated the ammenities. We appreciated the beautiful dishes and fully stocked utinsels, baking wear etc in the kitchen. Wow what an awesome place to stay! Our relatives were quite impressed and were immediately able to relax and start vacation mode as soon as they arrived!
2023 年 2 月入住 9 晚
VrboOwner 于 2023年10月21日 的回复
Hi Mary, thank you for your detailed review of our Ling home. It means a lot to us that you took the time to share your thoughts with the rest of the community and us. We hope to have the chance to serve you once again. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Beth N.

满意：清洁度
Seeing family
We had a great stay. We have stayed in theOuterbanks. This was just as nice.
2022 年 11 月入住 7 晚
VrboOwner 于 2023年10月21日 的回复
Thank you for your 5-star review Beth. The team here at SPI Rentals can’t wait to welcome you back for your next visit. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Maria T.，Austin, Texas

满意：清洁度
Beautiful House
Everything went smoothly except we couldn’t get into the house until after 4.
2022 年 8 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Thanks for taking the time to leave a positive review about your experience Maria! You’re welcome back anytime. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Matt T.

满意：清洁度
Great place
Had a great experience with the property and management group. Superb location, only a half block away from the beach. We would definitely stay here again.
2022 年 6 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Hi Matt, your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every guest have an exceptional and memorable visit as you did! Regards, Marina L., Sales Manager- SPI Rentals Team

10/10 超赞

Erika W.，Harlingen

满意：清洁度
Nice big spacious home!
Great place to host a big family. Short walk to the beach and places to eat at as well. Nice size pool for the kids and adults to relax. Only downfall was we couldn't find extra paper towels or toilet paper. On the last day we did find more toilet paper in the 3rd floor hall bathroom. Pack your seasonings if you plan to cook. All in all we loved the home!
2022 年 4 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Thank you for your kind words and support. We’re grateful to have you as a valued customer and are glad you enjoyed your stay at our Ling home! We hope to see you on the island soon! Regards, Marina L., Sales Manager- SPI Rentals Team

10/10 超赞

Wendy H.

满意：清洁度
Beautiful house
This house worked perfectly for our family and friends. We loved the main floor with the kitchen and living room and also the backyard with the pool. Would rent this house again!!
2022 年 5 月入住 18 晚
VrboOwner 于 2023年10月21日 的回复
Thank you for taking the time to leave us a review Wendy. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team! We look forward to seeing you on the island once again. Regards, Marina L., Sales Manager- SPI Rentals Team

10/10 超赞

Diana S.

满意：清洁度
The house was lovely.
The home was truly lovely. The worst part was that Internet went down and we reported it. The SPI Guest services guy came by and said that the whole Island was out, no ETA for it to return. We went without Internet for 3 days and no one ever thought to check back with us to say, hey, reset the router. That was disappointing. No followthrough, but the home itself was lovely. Just what we needed.
2022 年 3 月入住 4 晚
VrboOwner 于 2023年10月21日 的回复
Hi Diana, at SPI Rentals, we always appreciate feedback from our guests. After all, its your input that helps us to improve and provide the best service for our guests. We take your feedback seriously and we’ll work hard to make improvements in the areas you mentioned. We hope you will give us another chance to serve you with a better experience.Regards, Marina L., Sales Manager- SPI Rentals team

8/10 还可以

Carolina Z.

满意：清洁度
Location is great
We had a great time. Some issues with the AC. However, the location is great and how good the house is equipped makes everything easy and easy enjoyable
2021 年 8 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Thank you for the 4-star review Carolina! We’re glad you had a good time. Your feedback is valuable, and we’ll keep working to exceed your expectations. Come back soon! Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Leticia G.

满意：清洁度
Vacation
I loved it especially the living room area kitchen swimming pool privacy only the 3rd floor was warm except for this everything was great
2021 年 6 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Hi Leticia, we are glad you loved your stay on at our home on Ling. We are glad you loved the pool and hope to see you on the beach soon! Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Matt B.

满意：清洁度
Great place
Great place, nice, clean, had everything we needed, and in a great location.
2021 年 2 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Thank you for your 5-star review Matt. The team here at SPI Rentals can’t wait to welcome you back for your next visit. Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Nicole T.

满意：清洁度
Great Spot Near Beach
Our family had a wonderful time staying here for spring break. The house was clean, comfortable and well-stocked. It was a very quick walk to the beach and the location was quiet with easy access to everything we needed. It was a lovely beach vacation spot!
2021 年 3 月入住 6 晚
VrboOwner 于 2023年10月21日 的回复
Hi Nicole, thank you so much for taking the time to share your experience at our Ling home. We are thrilled that you enjoyed your stat! Come back soon!Regards, Marina L., Sales Manager- SPI Rentals team

10/10 超赞

Rachel M.

满意：清洁度
Great experience, no real complaints
Lovely condo, great location, had everything we needed and the gated back yard was such a bonus. It was our oasis with a dog and toddler. Just beware if you have little ones, two sets of steep tile stairs that aren’t safe. Wish we’d brought baby gates. Will try to stay here again!
2020 年 9 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Hi Rachel, thank you so much for the kind words! Your review made our team’s day and we couldn’t be happier to hear that you had a great experience at our Ling home. We look forward to hosting you again next time! Regards, Marina L., Sales Manager- SPI Rentals Team

10/10 超赞

Ricky R.

满意：清洁度
Great Place
The property was as advertised. Very clean and walking distance to the beach. This place was well maintained and we would recommend it. We had 12 in our party and everyone was very comfortable. We cooked everyday inside and outside and they had plenty of cooking utensils and dinnerware.
2020 年 7 月入住 3 晚
VrboOwner 于 2023年10月21日 的回复
Thank you for your 5-star review, Ricky! Our team strives to provide the best possible service to every guest who walks through our doors and can’t thank you enough for the positive feedback. We are thrilled you had a great stay and look forward to hosting you again on your next trip to South Padre! Regards, Marina L., Sales Manager- SPI Rentals

4/10 很差

Laura K.

不满意：清洁度
Great Location - but problems!
Location is perfect - but that's about it. We had many issues with the property. Air conditioner went out on the last night of our stay on the upper level (where all but one bedroom is) and it was miserably hot! Management seemed unapologetic when we checked out. Linens in master bedroom were filthy when we arrived. They sent someone over to look, and they removed the soiled linens and never returned with a replacement. Again, with no apology. There were also stains on the Master bedroom rug that were quite disgusting. They failed to even address those. The main level of the house was better as far as cleanliness, but the backyard was gross! Overgrown weed/grass mix and a dilapidated fence. Could be quite nice, but totally neglected. Check-in process was slow. Management company does not focus on good customer service.
VrboOwner 于 2020年04月3日 的回复
Hi Laura, thank you for taking the time to leave us a review. I want to sincerely apologize for the issues you encountered with the AC the last night of your stay and the cleanliness upon arrival. While the AC is not something we could have predicted and prevented, the cleanliness issues are. I am very sorry that these mistakes were made on our part and regret that you did not get the attention that you deserved. This is highly unlike us. Please know we do take our customer service standards very seriously and work continuously to meet and exceed those standards for our guests. It is disappointing that we fell short for your reservation and we want to make it right by you if you will allow us to. We would like to offer you a 20% discount on your next reservation. Please reach out to us to receive your discount. Again, we apologize for the issues that you encountered and the inconvenience it had on you and your guests. We hope to make it up to you on your next stay. Best regards, Ashleigh T., General Manager

6/10 一般

Armando L.

满意：清洁度
Be aware of neighbor next door
We decided to rent this property to enjoy our wedding days and short honey moon. On the day of our wedding, a limousine arrive to pick up the bride, the limo was parked in front of the property entrance for a few minutes and the neighbor called the cops on us. Also there was a car parked on the street for a few minutes and the neighbor also called the towing truck, luckily the owner of the vehicle was able to move the car before it was locked by the towing truck. What made me mad was the fact that the limousine and the other car were not obstructing or blocking any other vehicles from moving and the street was very quiet. Be aware of this when renting this property, apparently the neighbor next door has nothing better to do and they are watching you as if they get paid for it.
VrboOwner 于 2020年04月3日 的回复
Hi Armando, thank you for taking time to leave us feedback from your stay. We apologize for the issues you experienced with the neighbors and the inconvenience it had on you or your guests, especially during your special occasion. We truly regret it affected your stay in the way that it did, but we hope you otherwise had a great time with us and were able to enjoy the beautiful house. We hope you will consider staying with us again in the future. Best regards, Ashleigh T., General Manager - SPI Rentals