"Bathroom no shower gel, I put the empty bottle on the floor, hoping when they come clean the room, see it on the floor , will pick up and place back in the original place , then will find out it’s empty. The came & clean, the bottle still on the floor, empty.
Wait for 2 hours, luggage never came, eventually I went to the luggage room, found our luggage and took them back to the room.
Obviously not 5 stars standard.
The pool is nice, breakfast is ok."