“The property itself was nice. You can tell the rooms have been redone. The bed was comfortable and the ac worked well. The front desk when we checked in was helpful. Once we got settled in we realized we only had 1 towel. We asked for more and we had to follow up later again to actually get more. We had no coffee or cups in our room and had to ask for that too. The coffee maker didn’t even work. The breakfast was sufficient. Check out was easy. We would stay again despite the little problems.”
“This property is no where near the level of a Marriott. From our arrival which was after 5:30pm and being told our King room was not ready and it would be 30-60mins, to when it was ready the clerk was unable to “check us in” because she didn’t know how to do a “3rd party”,so she just gave me the keys to the “restaurant staff being at the store and they were unable to serve food” to when checking out they had us listed as a “no show” and it took 3 people to finally email me a receipt. The bed……
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