Southwick's Zoo Hotels

"Clean room, welcoming staff, great experience overall."

"We chose this hotel because we heard there was a good breakfast but this was not true. We were there at 7am and there was almost no food available. Eggs almost gone and absolutely no sausage or bacon, whatever was in that tray, no clue bc it was completely empty."

"Everything was absolutely immaculate. Staff was so friendly and welcoming upon check-in. Nice and convenient right by the highway but not 1 oz of highway noise. "

"Under construction but the room look upgraded and very nice. "

"Nice, Clean, not the greatest area but not too bad! Decent Continental breakfast! Nice rooms, sliding bathroom door is a bit wierd! Overall a nice hotel!"

"All aspects of our stay were effortless. The location makes it easy to get around in Providence. The onsite restaurant is good and the staff were all lovely. My daughter lived the indoor pool. Overall, it’s a great location. "

"Staff across the board was extremely rude and unwelcoming. I have stayed at this location several times and never had an issue. The woman at check in seemed rude but had no issue with check in. Check out is 12pm. 11am housekeeping attempted to enter the room waking us up from a nap. 11:30 the front desk called the room phone and was outright disrespectful to my spouse when she answered stating “CHECKOUT IS AT NOON!” To which my spouse replied “yes, we are packing our things and tidying up the room” 11:54 housekeeping again banged on the door and informed us checkout is at noon to which my spouse replied “yes noon not 11:54”. At which point 11:59 the desk once again called the room to remind us of the checkout time. At this point I informed them if they stop knocking on the door and give us a minute we can finish packing and will gladly be off your property. I have never encountered such aggressive staff. "

"Breakfast was ok, coffee was weak, rooms outdated "

"Great staff and a comfortable stay. "