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关于斯波戛纳中心英迪格酒店 - IHG 旗下酒店的点评

3.5 out of 5
斯波戛纳中心英迪格酒店 - IHG 旗下酒店
110 S MADISON STREET, Spokane, WA

点评

8.8

超赞

10 分 - 超赞。440 条好评，共有 700 条点评" "
8 分 - 还可以。138 条好评，共有 700 条点评" "
6 分 - 一般。60 条好评，共有 700 条点评" "
4 分 - 很差。35 条好评，共有 700 条点评" "
2 分 - 糟糕。27 条好评，共有 700 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.4/10

服务设施

9.2/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Kent

满意：清洁度、员工和服务、住宿条件和设施
Location🙏
2024 年 3 月入住 1 晚

10/10 超赞

Ryan，Missoula

2024 年 3 月入住 2 晚

6/10 一般

Carina

满意：员工和服务，清洁度
不满意：服务设施
I could hear everything from the room nextdoor. Very annoying! Loud voices. I didn't want maid service but they came in and threw away my peanuts.
2024 年 5 月入住 2 晚

10/10 超赞

Chaz

2024 年 5 月入住 1 晚

4/10 很差

Brandon

团体旅客
满意：住宿条件和设施，清洁度
不满意：员工和服务
Valet was very rude. Reaching into car and pulling things out when explicitly asked not to. Extremely pushy and was just taking things out of my car and dropped my luggage with my expensive electronics after explicitly asked not to touch it.
2024 年 4 月入住 1 晚

8/10 还可以

Veda

2024 年 4 月入住 1 晚

8/10 还可以

Jennifer

2024 年 4 月入住 1 晚

10/10 超赞

Mackenzie

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff were very accommodating and helpful. I appreciate their customer service and heard it noted by other guests.
2024 年 4 月入住 1 晚

10/10 超赞

Chad

2024 年 4 月入住 2 晚

6/10 一般

Laurie

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
This hotel should be renamed The Pidegeon. We stayed in a room on the 2nd floor on the inner side of the hotel. We were kept awake by the CONSTANT noise of pidgeons outside, and I'm not talking about soft cooing. Although the location of the hotel is convenient, walking around the area is sketchy for safety.
2024 年 4 月入住 2 晚

6/10 一般

Crista

商务旅客
满意：住宿条件和设施，清洁度
I would stay here again however this location really needs to work on the “included breakfast.” It was a bit sad. They pushed tables together in a side room and put a jug of milk on ice and some boxes of cereal, there were some cooked options but overall it left something to be desired. I ended up in a room without a fridge so if that’s something that is important to you I’d double check before getting comfortable.
2024 年 4 月入住 4 晚

8/10 还可以

Terrance

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Price
2024 年 4 月入住 2 晚

10/10 超赞

Larry，Richland

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property
2024 年 4 月入住 1 晚

10/10 超赞

Jeff，Boise

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great. Bed super comfy. Bathroom large and convenient. Very quiet for us. Outside little sketchy with all homeless. Always looking over shoulder when outside hotel. But given the inside wild cigarette staying again
2024 年 3 月入住 2 晚

10/10 超赞

Michelle

与家人出行, 带宠物出行
满意：清洁度、员工和服务、住宿条件和设施
Terrific property. Nice spacious rooms, with huge bathrooms. The neighborhood has a lot of homeless, but the police station is also a few blocks away and it’s well patrolled. I few lt safe walking at night. Would definitely stay here again!
2024 年 3 月入住 1 晚

4/10 很差

Brandy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The front desk clerks were great and the hotel is beautiful. Overall clean (with the exception of dirty vents in the room and dust on walls and some fixtures). Very comfortable. I would definitely stay here again but have decided to remove it from my list for 2 reasons: (1) we paid for valet parking in a secure lot because only paid meter street parking was available in an area full of homeless with visible drug deals going on; we were advised not to walk anywhere after dark in that area and had to Uber; (2) we paid $20 per person for an inedible continental breakfast. I do not typically make complaints, but I really was not impressed by those two issues combined.
2024 年 3 月入住 1 晚

10/10 超赞

Blair

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nicely renovated hotel. Close to the action
2024 年 3 月入住 2 晚

6/10 一般

Marzieh

10/10 超赞

Myron

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

6/10 一般

Alexis

满意：清洁度
I want to stress that the room itself was great- clean, everything worked. Funky decor and a good size, it was just what I needed , room wise. I am not familiar with the area, so I booked this hotel knowing I wouldnt have a car, and was hoping I could walk around to get where I needed to go; unfornuately I did not feel safe walking around due to the homeless population nearby- lots of tents, camps, etc. I was traveling by myself and just didnt feel safe wandering around, specifically at night. I do acknowledge that this is out of the hotel's control. Another thing I didnt understand completely was that with the hotel's restaurant under construction/not fully available. I was kicking myself not seeing/realizing that It wasnt fully functional at the time of booking, as I specifically wanted a restaurant in the hotel; but on my first night, I walk into the area and it was completely quiet & empty-i double checked twice with the front desk staff it's hours and they kept telling me it was open, despite how empty it was. I was hoping to get some quick dinner and get to bed early. I go up to the bartender (only sfaff member in that area) and he explained that they are trying to re-open as a full service restaurant, so they werent offering a full dinner, but they WERE serving a private event somehow, but not dinner to a guest (me) ?. I didnt quite understand that logic. I got myself a glass of wine and ordered in Doordash instead.
2024 年 3 月入住 2 晚

6/10 一般

Jeffrey

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Homeless people galore, just a few yards from the entrance. Your vehicle is not safe to be parked outside the hotel, so you’re forced to use their valet parking at an extra cost
2024 年 3 月入住 1 晚

8/10 还可以

Ludy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Philip

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Jackie

满意：住宿条件和设施，员工和服务
2024 年 3 月入住 1 晚

10/10 超赞

Melissa

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The walls were very thin making it difficult to get a good night's sleep. Staff were friendly and apologetic, which they needed to be a LOT. First, the room had no heat and we needed to be moved. Then we had no towels in the room. Whenever we would call the desk we would be told "a few minutes". It was always at least 20 to have an issue resolved. They overpromise and underdeliver.
2024 年 2 月入住 3 晚

10/10 超赞

Victoria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
Good stay, just wish i would have known the restaurant was closed before i booked this.
2024 年 2 月入住 2 晚

8/10 还可以

Deanna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice stay.
The staff was very friendly. Our room looked to be newly remodeled and was very nice. The shower and bathroon were spotless! Parking was free valet only. Restaurant was closed so we didn't take part in their grab and go breakfast they offered.
2024 年 2 月入住 2 晚

10/10 超赞

Britt

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

Ronald M

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

8/10 还可以

Alan

满意：清洁度、员工和服务、住宿条件和设施
Reasonable price for comfy bed and modern spacious clean bathroom.
2024 年 2 月入住 1 晚

10/10 超赞

Jolie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Delightful vibe
The hotel is old. From the outside and lobby, it looks like an old boarding house. The rooms are delightfully renovated with totally modern accomodations. The bathroom was totally updated and very nice! The staff were very nice and helpful making you feel very comfortable
2024 年 2 月入住 1 晚

8/10 还可以

Sally

与家人出行
满意：员工和服务，清洁度
Nice size room and modern bathroom - some of the fixtures / furniture were looking a little tired. Train tracks right behind the hotel and every time the night train went by it set off a car alarm. Also wood floors so noise travels from above.
2024 年 2 月入住 1 晚

6/10 一般

Rachel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Alaskans in Spokane
We love Hotel Indigo and stay here most trips to overnight in Spokane. The staff is always great and helpful and super friendly. And they love our dog! However, this trip we were a bit disappointed to discover the lounge was closed and limited days now (as they are going through transition) We do understand this is happening all over and we will look forward to the reopening of the new lounge management. We were just very much looking forward to relaxing in the lounge before our di new reservations after a long drive. No worries...we will be back. But that's the reason for the lower rating this time.
2024 年 2 月入住 1 晚

8/10 还可以

Adam

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

DAVID

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Front Desk Staff attentive and friendly, adds to the hotels boutique (ish) atmosphere despite being an IHG property. Some great food and drink options close by. Will stay here again
2024 年 2 月入住 1 晚

10/10 超赞

Matt

2024 年 2 月入住 2 晚

6/10 一般

Wade

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

brett

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The area around seems to be a lot of transients
2024 年 2 月入住 1 晚

10/10 超赞

Scott

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great vibe!
2024 年 1 月入住 1 晚

10/10 超赞

Joanna

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

4/10 很差

JACY

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Expensive valet costs. Breakfast was 1.5 hours late with very limited optics and poor quality.
2024 年 1 月入住 2 晚

8/10 还可以

Timothy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The staff was extremely helpful and the hotel was very clean, wish the restaurant served more of a variety other then fried food at the time but it was the end of January.
2024 年 1 月入住 1 晚

10/10 超赞

Trent Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place and great staff!
2024 年 1 月入住 3 晚

10/10 超赞

Lee

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
David Hotel Indigo Spokane 于 2024年01月29日 的回复
Thank you so much for your very favorable review.

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great mini vacation
Great stay! Staff very friendly and helpful. Our room was nice with a very good bathroom. Some great breweries and restaurants near by.
2024 年 1 月入住 1 晚
David Hotel Indigo Spokane 于 2024年01月29日 的回复
Thank you very much for your very favorable review. We are honored to have hosted you.

6/10 一般

Thena

2024 年 1 月入住 1 晚

10/10 超赞

Dustin

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service.
2024 年 1 月入住 2 晚
David Hotel Indigo Spokane 于 2024年01月29日 的回复
Thank you very much for your very favorable review. We are honored to have hosted you.

10/10 超赞

Jeff

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
David Hotel Indigo Spokane 于 2024年01月29日 的回复
Thank you very much for your very favorable review. We are honored to have hosted you.