Springbrook Springbrook Research Observatory Hotels

"We found a cockroach in our room took a photo. Room was clean though when entered. Room service good messed up my breaky drink but all in all it was good. "

"Very dated"

"It’s was a quick checkin. We had early access to our room. "

"Was such a lovely stay. The staff were amazing. And free coffee first thing in the morning. "

"Excellent hotel, I especially want to give a"

"We loved our 3 night stay at The Mondrian over the Easter period. The staff were very attentive in all the areas. The rooms were impeccably designed and comfortable. We loved our Suite and housekeeping did an excellent job. Both Haven and Lito Restaurant were fabulous. Arthur looked after us so well at Lito. We will definitely come back again soon! "

"The staff were very friendly, and the location and pool was great. However, the soundproofing was terrible, and I could hear the noise from a party next door all night, which made it very uncomfortable"

"On arrival expecting a quick check in after completing the online check in prior to arrival, there was only one staff member working at the desk assisting another guest. Their check in took a considerable amount of time and despite at least 3 different staff walking past and disappearing into the back office, not one person acknowledged me or offered to assist. We had housekeeping knocking on our door despite having the do not disturb sign up, she had mixed our room up with a guest who had checked out. We attempted to have breakfast at the restaurant but despite many unoccupied tables, they all had dirty dishes that had not been cleared. Attention to detail needed. "

" Great quiet location "