Springbrook Springbrook Research Observatory Hotels

"The room was quite small and simple with basic amenities. Not even enough room for a chair. For the price of room should have got an apartment in more lively location."

"Staff were amazing, let me check in an hour early and check out an hour later. Modern and comfortable. The buffet breakfast was yummy. Bed was comfortable, room was clean. Only thing I noticed was a little mould on the roof above shower, which will be a health hazard."

"Didn’t realise the hotel is pretty aged, for this price paid I was expecting something newer. Facilities are like 1980s however it has been presented clean. Amenities are aged too where a renovation is strongly recommended. Location is superb and the ocean view is good, that’s the reason for the price however could be better with a refresh renovation. "

"Reception has handled well as it was very busy Failed to clean the room, and when housekeeping was contacted, was advised that all staff had gone home for the day"

"Everything was great except the car park, as we had to park down the street."

"Our recent return stay at The Langham, Gold Coast was nothing short of exceptional. From the moment we arrived, everything felt luxurious, welcoming and genuinely memorable — exactly why we keep coming back. A very special thank you to Taylor Trost, who truly went above and beyond to make our anniversary stay so special. Taylor’s professionalism, care and attention to detail were outstanding. Nothing was ever too much trouble, and the effort put into making our celebration feel personal and memorable genuinely meant a lot to us. It’s rare to come across service that leaves such a lasting impression. The entire experience — from the beautiful room to the impeccable service throughout the hotel — was first class. Our anniversary was made unforgettable thanks to Taylor and the wonderful team. We can’t wait to return again soon."

"This place is a health and safety hazard, run downown and eekie. Slippery staircase with rusty frames and cracked concrete to get to the room. In room: blood stains and other sticky stuff on carpet, holes in carpet and wall, filthy toilet roll holder, toilet brush had a lot of wet toilet paper on it, shower caddy falling part, fan was filthy, rusty piece of metal sticking out of patched wardrobe. Person checking us in was very rude, place was very noisy, people (guests or workers) yelling and arguing in carpark at 4am, light on all night by window so very bright in room. All beds were very uncomfortable, sit on it and you touch the base, or try another and feel the springs dig in your back. This place should not be on expedia or any other platform. Photos are not accurate, the first photo shown is actually of a mall across the road which is deceiving. When I showed the person and asked where that was she looked very surprised....."

"Peaceful clean golf esort"

"Spacious, comfortable, a little noisy, but that’s the area. Excellent service. Comfortable bed and pillows. Easy walking to Convention Centre, Pac Fair and restaurants. "