Springbrook Springbrook Research Observatory Hotels

"An ideal location for public transport, shopping, Convention centre."

"Staff were great. Facilities excellent. Hallways had a musty smell. Didn't know they had EV chargers until I had parked. "

"NA"

"Room was great - comfortable, clean and spacious. Reception staff were welcoming and accommodating. Location was close by to our reasons for staying. Criticisms- whilst my dietary requirement was catered for at breakfast, it was done so with an air of annoyance as if I had a choice (I wish I didn't have my condition) pending which chef was on and how busy/understaffed the restaurant was. This could have been easily resolved in my case if the scrambled eggs didn't have cream in it or if fried eggs could have been available - I then wouldn't have asked for anything more and staff would have been more freed up to operate as needed. It would also help people to have the allergens listed on each of the choices at the buffet so people can make informed choices and reduce needing to ask. One could say it ain't 5 stars what do you expect but I'm a person that also has a right to be catered for due to a medical condition and might not be able to afford a higher quality stay. I do think that taking on one of the simple suggestions I've outlined would make things more efficient for all parties involved. "

"relaxing"

"Beautiful hotel! Came here as part of our honeymoon and it was just fabulous. We had a beautiful view of the hinterlands and it was just stunning at sunset. The room was very clean and well equipped and the bathroom was really lovely. The only tinyyy issues were the shower temp was a little temperamental here and there and the lights were a little confusing at first but really that was all. The pool area was lovely and the bars were great and well priced. I’d absolutely recommend a stay here, it’s fantastic!"

"Gym and buffet breakfast was good though signage re: gluten free etc could be better. Staff were always smiling and pleasant to deal with. Matress a bit too soft but overall a good family stay. The buggy parked at the doorway created a bottle neck for pedestrian traffic whenever a coach or car was parked at the entrance. "

"Didnt have breakfast, but iur room did overlook the ocean."

"Yes, excellent food. Loved the spread. "