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Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Choose dates to view prices

Located near the Connecticut River, Best Western Springfield West Inn offers guests a complimentary continental breakfast, a 24-hour gym, in-room WiFi, and a 24-hour business center, all supported by an attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is HK$727
HK$832 total
includes taxes & fees
28 Dec - 29 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Work Desk, Mini Fridge

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Microwave and Refrigerator

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
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About the area

Map
429 Riverdale Street, West Springfield, MA, 01089

What's nearby

  • Connecticut River - 6 min walk - 0.6 km
  • Big E - 6 min walk - 0.6 km
  • Veterans Field - 11 min walk - 1.0 km
  • Cinemark West Springfield 15 - 16 min walk - 1.4 km
  • Majestic Theatre - 18 min walk - 1.5 km

Getting around

  • Springfield Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ‪Pride - ‬4 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪puerto rico bakery 1 - ‬5 min drive
  • ‪Cumberland Farms - ‬3 min drive
  • ‪Wood-N-Tap - ‬2 min drive

About this property

Best Western Springfield West Inn

Hotel near Eastern States Exposition
Located close to Baystate Medical Center and MassMutual Center, Best Western Springfield West Inn provides free continental breakfast, laundry facilities and a 24-hour gym. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • Express check-out, a computer station and smoke-free property
  • A lift, a vending machine and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 53 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Mini fridges, coffee/tea makers and daily housekeeping

Similar properties

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Quality Inn West Springfield
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
7.0 out of 10, Good, 1,003 reviews
The price is HK$606
HK$694 total
includes taxes & fees
4 Jan - 5 Jan 2026
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Days Inn West Springfield Ma
Best Western Springfield West Inn Hotel
Days Inn West Springfield Hotel West Springfield
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is Best Western Springfield West Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Springfield West Inn?

As of 9 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on 28 Dec 2025 start from HK$727.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Springfield West Inn?

Self-parking is free at this property.

What time is check-in at Best Western Springfield West Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Springfield West Inn?

Checkout is at 11 AM.

Where is Best Western Springfield West Inn located?

Situated in West Springfield, this hotel is 0.1 mi (0.1 km) from Connecticut River, and within 3 mi (5 km) of Eastern States Exposition and Baystate Medical Center. MassMutual Center and MGM Springfield are also within 3 mi (5 km).

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Reviews

Best Western Springfield West Inn Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.4

Staff & service

7.4

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 372 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent breakfast
Stayed 1 night in Oct 2025

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights From check in to breakfast everything was as great
Stayed 4 nights in Aug 2025

10/10 Excellent

Lynelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included.
Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , comfortable bed .
Stayed 1 night in Sep 2025

10/10 Excellent

Cinthia

Liked: Amenities
Good place
Stayed 2 nights in Aug 2025

4/10 Poor

Joe

Disliked: Staff & service, property conditions & facilities
Hotel was only okay but my wife hated it.
Stayed 1 night in Sep 2025

2/10 Terrible

Awais

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely disgusting
Stayed 1 night in Sep 2025

8/10 Good

German

Very satisfied
Stayed 1 night in Sep 2025

10/10 Excellent

Feria G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Event were attending. Room was clean and I clean as a business.
Stayed 1 night in Sep 2025

6/10 Okay

Teresa

Disliked: Property conditions & facilities
The Hotel had a terrible smell curtains in room where dirty and ripped up also towels where dingy children ran up and down hallway night and morning just came from father's Funeral wanted to rest had long day then they required deposit that was never mentioned iin booking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca

Liked: Amenities
A nice place to stay, clean, smells fresh. Comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

stephen

Disliked: Staff & service, amenities, property conditions & facilities
My room was comfortable and clean
Stayed 6 nights in Aug 2025

6/10 Okay

william

Long check in experience; bathroomneds updating
Stayed 2 nights in Sep 2025

8/10 Good

William

The place was advertised as a three minute walk to the Big E , in actuality it was a 9 minute drive
Stayed 2 nights in Sep 2025

2/10 Terrible

Tom

Disliked: Amenities, property conditions & facilities
Heat unit was either hot or not working
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed here and it’s been great both times.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple check in and quiet stay.
Stayed 1 night in Feb 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I like this hotel very clean however the only negatives I would say was the elevator was not working but was fixed quickly and the other would be toilet was dirty but happy to stay at this hotel and will star again
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Once and easy check in, hotel was under construction but did not realize it without the notices around. Hotel smelled clean when first entering and throughout the hallways. I was pleasantly surprised to the continental breakfast, lots of options.
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were top notch, nothing pretencious. Staff were all very helpful and pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to the airport.

Quick stay before a flight out of Toronto. Room was super comfortable and as a bonus we were able to park our car for the week while we were away.
Stayed 1 night in Feb 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service
Disliked: Amenities
Great hotel. Under renovation. Nothing fabulous, nothing horrible.
Stayed 1 night in Jul 2025

10/10 Excellent

Hongtu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and friendly staff.
Stayed 1 night in Feb 2025