We stayed in room 222 for two nights. The thermostat screen was broken so we couldn't see the temp, set the a/c, or modify fan settings. As a result the room was very cold. The mattress had no pad, just a sheet, and the mattress was very stained. There was no local information: no map, no restaurant suggestions, no what to do in the area. The charging unit on the left side of the bed was inoperable. There were no hooks in the bathroom to hang clothing. The spigot for the tub was hanging off. We were unable to use wifi unless we became a rewards member. There was no staff at the front desk except in the early morning... very unwelcoming arrival in the evening hours. This is all unacceptable as the price for the room was expensive. We expected much better from a Hampton Inn!