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尤金 - 史普林菲爾德凱藝套房酒店的評價

2.5 out of 5
尤金 - 史普林菲爾德凱藝套房酒店
3550 Gateway St, Springfield, OR

評價

7.8

不錯

10 分評分，優異；1001 則評價中有 346 則" "
8 分評分，不錯；1001 則評價中有 347 則" "
6 分評分，一般；1001 則評價中有 168 則" "
4 分評分，欠佳；1001 則評價中有 95 則" "
2 分評分，很差；1001 則評價中有 45 則" "

7.8/10 

整潔度

8.6/10 

職員與服務

7.4/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Leanne (Chandler)

伴侶同遊, 寵物同遊
讚好：職員與服務、設施服務和住宿狀況
Older building but fairly clean. Nice staff good parking.
於 2024 年 5 月住了 2 晚

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The check in was quick and smooth. Sarah and Matthew were so professional and helpful. 10 stars for them!
於 2024 年 5 月住了 1 晚

8/10 不錯

Kevin

於 2024 年 5 月住了 1 晚

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
Everything is AOKAY
於 2024 年 5 月住了 1 晚

2/10 很差

Debra

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Eryn 於 2024年5月14日的回應
Debra,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent stay fell short of your expectations. Providing exceptional experiences for our guests is our top priority, and we regret that we were unable to meet that standard during your visit. Your comments are invaluable to us as we continuously strive to improve our services and facilities.

8/10 不錯

Vincent

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Mary Lyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The dining room was clean, the food was hot and tasty. Our room was ckean and very comfortable. The staff was helpful and very nice.
於 2024 年 5 月住了 1 晚
Eryn 於 2024年5月14日的回應
Mary Lyn,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed the cleanliness of our dining room, the deliciousness of our food, and the comfort of your room. It's wonderful to know that our staff's helpfulness and friendliness made your stay even more enjoyable. Your kind words mean a lot to us, and we can't wait to welcome you back for another exceptional stay at our hotel.

10/10 優異

Ray

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Dottye

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, Check-in is at allowed after 3. Close to all types of restaurants. Easy access to I5.
於 2024 年 5 月住了 1 晚
Eryn 於 2024年5月14日的回應
Dottye,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the cleanliness of our hotel and our convenient location near various restaurants and Interstate 5. We strive to provide a comfortable and hassle-free experience for all our guests, and we're pleased to know that we met your expectations in these areas. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 優異

Lynn (Victoria)

讚好：整潔度、職員與服務和住宿狀況
Great location close to I5. Clean, quiet and friendly staff.
於 2024 年 4 月住了 1 晚

10/10 優異

Carol

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay, enjoyed being to have our small doggy with us. The breakfast area was clean and well attended.
於 2024 年 4 月住了 1 晚

8/10 不錯

Jimmy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel and location I would stay here again
於 2024 年 4 月住了 1 晚

10/10 優異

Stephanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Place was wonderful
於 2024 年 4 月住了 2 晚

10/10 優異

Mariana

讚好：整潔度、職員與服務和住宿狀況
The elevator does shake a bit going up or down, quite scary going up to the third floor.
於 2024 年 4 月住了 1 晚

8/10 不錯

FAITALIA

讚好：整潔度、職員與服務和住宿狀況
We had a great stay. Thank you
於 2024 年 4 月住了 3 晚

10/10 優異

Charles (Berkeley)

Felt safe- staff were friendly
於 2024 年 4 月住了 1 晚

4/10 欠佳

Denise

家人同遊, 親子同遊
讚好：整潔度、職員與服務和設施服務
So the room listed as Double room King bed. There was nothing double about it. It is just one room with one king bed. Not sure why I assumed it had two king beds. It did not! There were no other rooms available. So the four of us squished in a king bed for the night. The room was clean. The property felt safe. The staff was very kind and helpful.
於 2024 年 4 月住了 1 晚
Eryn Brown 於 2024年4月23日的回應
Denise,I am sorry you were unhappy with the room type you were assigned. I reviewed your reservation and you were assigned to the room type your reservation came through for. I understand you booked a room that said "Double room King bed". I looked through our Expedia page and did not find a room type that was listed as such. I am so sorry for the confusion. We want all of our guests to have a good stay, and under other circumstances we would have assigned you to a room with 2 queen beds but we were sold out the night you stayed and that was not an option. I understand how frustrating that was for you.I am pleased to see you felt safe at our property and the staff was helpful. Thank you for your review. Feedback such as yours helps us improve our property for future guests.

10/10 優異

Shaniece

讚好：整潔度、職員與服務和住宿狀況
Friendly staff and parking
於 2024 年 4 月住了 1 晚

4/10 欠佳

Anthony

於 2024 年 4 月住了 1 晚
Eryn 於 2024年4月22日的回應
Anthony,Thank you for writing a review of your recent stay with us. I am sorry you did not have a better stay. We work to do better for our future guests.Sincerely,Eryn Organ BrownGeneral ManagerQuality Inn & Suites

10/10 優異

Nicholas

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect for overnighters!!
於 2024 年 4 月住了 1 晚

10/10 優異

Amanda

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice people who work there and loved the breakfast. Definitely would stay there again.
於 2024 年 4 月住了 1 晚

10/10 優異

Jimmy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would stay here again
於 2024 年 4 月住了 1 晚

6/10 一般

michelle

於 2024 年 4 月住了 3 晚

8/10 不錯

Gurdeep (Orinda)

讚好：整潔度、職員與服務和住宿狀況
Close to Tesla supercharger
於 2024 年 1 月住了 1 晚

8/10 不錯

Andrew T

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Solid value - comfortable rooms/bed
於 2024 年 1 月住了 1 晚

8/10 不錯

Andrew T

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff is friendly and efficient at check in / out. Easy access parking
於 2024 年 3 月住了 1 晚

10/10 優異

Lynn (Victoria)

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pet friendly. Clean. Friendly staff who helped with a great pub suggestion to Hop Valley Brewing. Close to the I5.
於 2024 年 3 月住了 1 晚

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
I would stay here again. It's convenient, the cost was good, and it met my needs. I liked the room, the breakfast, and the service. The staff was excellent!
於 2024 年 2 月住了 2 晚

10/10 優異

Marianne

於 2024 年 3 月住了 1 晚

8/10 不錯

Flor (Burlington)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
It was a little farther from Downtown. And close to the Freeway. The Breakfast was good
於 2024 年 3 月住了 1 晚

6/10 一般

Christopher

於 2024 年 3 月住了 1 晚

8/10 不錯

Dougla

於 2024 年 3 月住了 1 晚

10/10 優異

Mary

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

jim

讚好：職員與服務
於 2024 年 3 月住了 2 晚

4/10 欠佳

Nick

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Strange smell, odd layout, sold on a suite because of our young children, didn’t meet our needs well at all. Poor quality breakfast, building overall very dated. Great location, staff was super friendly and helpful.
於 2024 年 3 月住了 1 晚

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was Easy to find and the Day Manager was very helpful and she was cordial.
於 2024 年 3 月住了 1 晚

10/10 優異

Jeffrey

Great.
於 2024 年 2 月住了 1 晚

10/10 優異

Lisa

家人同遊, 商務旅客
讚好：整潔度和職員與服務
Outdated and old property, decor and design
於 2024 年 2 月住了 1 晚

8/10 不錯

Penny

於 2024 年 2 月住了 1 晚

2/10 很差

Marissa

家人同遊, 親子同遊, 商務旅客, 多人同遊
不滿：整潔度、設施服務和住宿狀況
This hotel is absolutely disgusting. I would spend a little more and go somewhere else because this is on par with a motel 6. There was nothing quality about it at all. We didn’t pick this hotel it was with a team event but I would not recommend. The shower was brown on the bottom, they clearly don’t know what dusting is, the sink wouldn’t drain, the floor was literally loose under the carpet in multiple spots, the beds are garbage, we had to use the heater and it smelled horrible. Let the front desk know and they said sorry but didn’t write anything down so probably won’t get fixed. Totally would have went somewhere else but everything was booked for events. My son and his cousin went to the car and some shady looking person pulled in and started asking them about a dog and told them they were from the motel 6.
於 2024 年 2 月住了 2 晚

10/10 優異

Mary

於 2024 年 2 月住了 2 晚

10/10 優異

Barbara

親子同遊, 商務旅客
讚好：整潔度和職員與服務
The rooms are clean but dated. Staying for a swim meet and convenience to event is what brought us in
於 2024 年 2 月住了 1 晚

10/10 優異

James

於 2024 年 2 月住了 1 晚

10/10 優異

Kim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The breakfast provided was wonderful! Lots of choices available. Did not see expect such a nice variety! Seating area large, clean, not cramped. The lobby very nice and welcoming. Staff very friendly. Room was clean and pleasant. Definitely coming back!
於 2024 年 2 月住了 1 晚

8/10 不錯

Cindy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Was a pleasant stopover for an early morning flight
於 2024 年 2 月住了 1 晚

8/10 不錯

Maureen

讚好：整潔度、職員與服務和客房舒適度
Overnight stay
Overnight during trip. Walkable restaurants in safe area. Adequate breakfast offered.
於 2024 年 2 月住了 1 晚

8/10 不錯

Maureen

讚好：整潔度、職員與服務和客房舒適度
Good Travel Stop
Returning home from trip fairly close to airport. Mattress softer than what we like. Big room couch fridge microwave elevator breakfast good bacon eggs waffle and more! Staff friendly, hotel could use some maintenance to freshen up! Still acceptable somewhat tired. Find for travel stop !
於 2024 年 2 月住了 1 晚

8/10 不錯

Ronald (White City)

讚好：職員與服務
於 2024 年 1 月住了 1 晚

10/10 優異

Roy

於 2024 年 1 月住了 4 晚

4/10 欠佳

Greg

商務旅客
不滿：職員與服務和住宿狀況
The room had a bad smell and it was terribly hot. I am guessing they had a water leak. Because they had big fans in the hallway. The carpets in the halls and stairs were filthy. The breakfast was good and and it is close to the highway.
於 2024 年 1 月住了 1 晚