Staff RUDE UNCOPERATIVE UN FRIENDLY LIES ABOUT BEING PET FRIENDLY
EXCESSIVE CHARGES
WOULD NOT CANCELS ROOMS WHEN REQUESTED
BAD BAD BAD
Dale
於 2024 年 11 月住了 3 晚
2/10 很差
Jamie
商務旅客
2024 年 11 月 11 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel refused to let me check-in. Staff was rude and stated that their pet rooms were full, even though there were only 3 cars there. My husband and i travel with 2 service dogs. I didnt book with insurance because i booked a few hours before arriving. Called customer service with Hotels.com and they called hotel to see if they would approve the cancelation sunce they were the reason we didnt stay there and they refused so they could keep my money... ended up staying next door at a nicer place with friendly service. Will never recommend this hotel to anyone!!!
Jamie
於 2024 年 11 月住了 1 晚
6/10 一般
Brenda
2024 年 6 月 29 日
讚好:整潔度和住宿狀況
不滿:客房舒適度
Disregard for customer comfort
Requested a non smoking room. Because my husband is a smoker, who does not smoke in the room they put us in a smoking room because they said the room would smell like smoke from his clothes. I have never heard this before. Plus they charged me $25.00 per dog (I have 2) extra to stay in a room that smelled like smoke.
Brenda
於 2024 年 5 月住了 1 晚
2/10 很差
Tony
多人同遊
2024 年 5 月 19 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Junk
Tony
於 2024 年 5 月住了 2 晚
2/10 很差
Gennifer
伴侶同遊, 商務旅客
2024 年 5 月 11 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
We went to check in. He tried to give us a smokers room charge us $100 deposit refuse to give us a key to our room. Refuse to give us a non-smoking room. We ended up having to call 911. It was a big ordeal. 48 hours later Expedia made it right. Refunded my money but it was such a hassle. This guy is super rude and there is something crazy going on at that motel. Do not stay there. Terrible, terrible, terrible service
Gennifer
於 2024 年 5 月住了 2 晚
2/10 很差
Yu
家人同遊
2024 年 5 月 6 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Yu
於 2024 年 4 月住了 13 晚
10/10 優異
Aibar
2024 年 4 月 9 日
讚好:整潔度和職員與服務
Aibar
於 2024 年 3 月住了 1 晚
2/10 很差
Amber
伴侶同遊
2024 年 2 月 26 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I didnt like nothing about it. Its needs alot of updates
Amber
於 2024 年 2 月住了 1 晚
2/10 很差
Michele
2024 年 1 月 2 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horrible experience! Incredibly rude and unhelpful staff. Not very clean and smells bad.
Michele
於 2024 年 1 月住了 1 晚
4/10 欠佳
tanya
商務旅客
2023 年 12 月 11 日
I reserved a NON-SMOKING room. They gave me a smoking room plus i had to walk the whole lemgth of the hotel to go outside to smoke
tanya
於 2023 年 12 月住了 2 晚
6/10 一般
Trese
伴侶同遊
2023 年 10 月 24 日
We didn’t have reservations due to us driving so we stopped in… the receptions had two people in front of me and she rudely said u all would be better off reserving online. So as I stood in the line I did just that with Expedia . No problems there so I checked in and she was like well I could have gave u better deal if u didn’t do that ??? Anyways got checked in. Room was fine we ended up with a handicap room not that we needed that but that is what she gave me. Room was clean. But for sure a OLD motel….. needs updating
Trese
於 2023 年 10 月住了 1 晚
10/10 優異
Roger
2023 年 10 月 22 日
Roger
於 2023 年 8 月住了 1 晚
6/10 一般
Brenda
2023 年 10 月 21 日
讚好:客房舒適度
Good for price
Brenda
於 2023 年 10 月住了 1 晚
6/10 一般
Serafine
2023 年 9 月 30 日
Serafine
於 2023 年 9 月住了 1 晚
10/10 優異
Barbara
家人同遊
2023 年 9 月 25 日
讚好:整潔度和設施服務
Nothing.
Everything was great 👍
Barbara
於 2023 年 9 月住了 2 晚
10/10 優異
Michael Smith
2023 年 8 月 18 日
讚好:整潔度、職員與服務和住宿狀況
Michael Smith
於 2023 年 8 月住了 1 晚
6/10 一般
John
2023 年 7 月 23 日
不滿:住宿狀況
John
於 2023 年 7 月住了 1 晚
8/10 不錯
Tamela J
2023 年 7 月 1 日
讚好:職員與服務和客房舒適度
The man at the desk was very friendly! Our room seemed clean but very dated with wallpaper peeling in the bathroom. The bath mat to use after a shower or bath was actually already wet as was the fancy folded washcloth on top of it. The bed however was very comfortable.