“This was, without exaggeration, one of the most outrageously unprofessional hotel experiences I’ve ever had. After a long drive back from Chicago, I walked into a lobby with the door open and the “open” sign lit — and no one at the front desk. I rang the bell repeatedly and stood there wondering if anyone actually worked there. After getting nowhere, I contacted Expedia, and only after sitting in my car for over 30 minutes did someone finally appear. Instead of an apology or even basic courtesy,……
“This was, without exaggeration, one of the most outrageously unprofessional hotel experiences I’ve ever had. After a long drive back from Chicago, I walked into a lobby with the door open and the “open” sign lit — and no one at the front desk. I rang the bell repeatedly and stood there wondering if anyone actually worked there. After getting nowhere, I contacted Expedia, and only after sitting in my car for over 30 minutes did someone finally appear. Instead of an apology or even basic courtesy,……
Thomas