Cardiff St. Fagan's Castle Hotels

"The staff were very helpful. The room was clean and well kept. Unfortunately there was no parking at the hotel. "

"I’ve stayed here a couple of times as location is super convenient next to train station and price is good but it’s really tired and rooms nearly always have issues. This time the curtain rail came off as I tried to draw the curtain. There was obviously a laundry room close by as all I could hear was the washing machine spinning all night and the bedding is really not very comfortable. I will stay again but it’s really nothing special. "

"10/10 highly recommend. Essam was so welcoming and hospitable. Greeted us with a smile and gave us some complimentary chocolate. Very central location. Will definitely stay there again!"

"To start with, the staff were absolutely lovely. In particular the receptionist (I think her name was Ellie) was so so welcoming, friendly and helpful! The hotel was clean, facilities were great. The room its self was very large and spacious with loads of natural light. Plug sockets, a fridge, safe, iron with board and some really nice quality products in the bathroom for you to use. I can’t fault anything besides the bed itself. I honestly had a really poor nights sleep due to how firm and uncomfortable the bed was to the point I woke up early and debated leaving sooner. I ended up folding the duvet in half and trying to go back to sleep on top of this to add more cushioning underneath. I would stay again but would maybe book a different kind of room to see if this was the same issue throughout. Overall the hotel and staff were fantastic but the bed was not suitable at all and very uncomfortable. I would recommend the children’s play area and games corner me moved somehow as it looks a little crowded when arriving "

"Room was spotless. The staff are really lovely especially the lovely lady who works in the bar in the evenings. Breakfast is well worth it."

"Noisy room next to cleaning cupboard where was woken each morning at 5-6am. Room lost all power during the stay for a period resulting in having to sit in lobby to wait for power to be restored."

"Clean and relaxing hotel, everything was fine. Staff friendly and helpful."

"It was fantastic from start to finish, the staff were very helpful"

"All good"