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关于贝斯特韦斯特圣弗朗西斯维尔酒店的点评

2.5 out of 5
贝斯特韦斯特圣弗朗西斯维尔酒店
6756 U S Highway 61, St. Francisville, LA

点评

9.0

非常棒

10 分 - 超赞。447 条好评，共有 738 条点评" "
8 分 - 还可以。216 条好评，共有 738 条点评" "
6 分 - 一般。47 条好评，共有 738 条点评" "
4 分 - 很差。13 条好评，共有 738 条点评" "
2 分 - 糟糕。15 条好评，共有 738 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Thomas

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel außerhalb des Ortskerns am Highway 61 mit schönem Pool. Geräumiges Zimmer mit bequemem Bett.
2024 年 5 月入住 1 晚

10/10 超赞

Shanell

满意：清洁度、服务设施、住宿条件和设施
Staff was friendly the facility was clean and well kept !
2024 年 5 月入住 3 晚

10/10 超赞

Mary Carolyn，Crowley

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is in a great location. Quiet and staff friendly. Would definitely stay there again.
2024 年 5 月入住 1 晚

6/10 一般

Dana

与家人出行
满意：员工和服务
不满意：住宿条件和设施
As the only major hotel in this area, you would think it would be kept up better, but it's not. This is the second time that we have stayed and the TV skips, like someone is constantly changing the channel. Also, the ice machine on the 2nd floor still wasn't working from a year ago. The elevators are hit or miss as well. They stop working randomly, which to say the least, is a safety hazard for those with disabilities and those not able to walk or climb stairs easily. The breakfast ends at 9:30. This is a little early in my opinion. They also only had 2 people available to clean rooms, including the front desk clerk, who couldn't check us in because he had to go clean rooms. This whole facility is not organized. The owner needs more staff on hand and needs to be aware of the safety concerns and issues of things not properly working.
2024 年 5 月入住 1 晚

10/10 超赞

Kayla

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice and quiet and clean
2024 年 4 月入住 1 晚

8/10 还可以

Tom

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Good location provided good value.
2024 年 4 月入住 2 晚

10/10 超赞

Willie

与家人出行
Great location,excellent and friendly staff made for an outstanding experience. Hope to come back soon!!
2024 年 4 月入住 4 晚

10/10 超赞

Catalina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
over all satisfied
2024 年 3 月入住 1 晚

10/10 超赞

John Henry

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Manager was super accommodating and helpful when we arrived late at night. This made a big difference after a long day of travel.
2024 年 2 月入住 1 晚

8/10 还可以

Angela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Location was convenient, close to everything we had planned for our trip. Most of the staff were friendly.
2024 年 3 月入住 2 晚

2/10 糟糕

Allan，Breaux Bridge

满意：住宿条件和设施，清洁度
不满意：员工和服务
a double charge
2024 年 2 月入住 5 晚

10/10 超赞

Billy M

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was very nice and clean. The staff was very nice and friendly. We couldn’t have asked for a better stay!
2024 年 3 月入住 1 晚

10/10 超赞

Wendy

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was great
2024 年 3 月入住 1 晚

10/10 超赞

Melissa

2024 年 2 月入住 1 晚

10/10 超赞

Jenifer

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quite friendly
2024 年 2 月入住 1 晚

10/10 超赞

Barbara

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚

10/10 超赞

Pierre Marc

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pas mal du tout
Chambre spacieuse et confortable . Très propre à notre arrivée . La salle de fitness mériterait un appareil de poids qui fonctionne et d’autres appareils. Présence d’une piscine que nous n’avons pas pu exploiter.
2024 年 2 月入住 1 晚

10/10 超赞

Felicia

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Everything
2024 年 2 月入住 2 晚

8/10 还可以

BORIQUAMVP

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Elevator broke down and I am handicapped so the first night was a nightmare but they accommodated me and I stayed a total of 3 nights …
2024 年 1 月入住 3 晚

6/10 一般

Dana

与家人出行
满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The property is only one of really two hotels (and likely the better of the two - I've stayed at both) in the area. It is convenient to attractions and shopping, etc. but on our stay, the elevator was broken, and we had to carry our things up two flights of stairs, the ice machine wasn't working on our floor either, and the TV kept glitching out, so it was good that I can read the captions...just not a great experience this time...
2024 年 1 月入住 1 晚

2/10 糟糕

James

与配偶出行
不满意：员工和服务
2024 年 1 月入住 1 晚

6/10 一般

James

与配偶出行
满意：住宿条件和设施，员工和服务
No TV...could not get room warm...shower was great
2024 年 1 月入住 2 晚

4/10 很差

Kim

商务旅客
满意：清洁度
不满意：员工和服务、住宿条件和设施、客房舒适度
No cable tv. ice machine broken, no bath gel, shampoo or conditioner in my room
2024 年 1 月入住 2 晚

10/10 超赞

Kisha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was so nice! I truly enjoyed my stay!
2024 年 1 月入住 3 晚

10/10 超赞

BETH

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was very clean & nice for a Best Western & the staff was very friendly & helpful !! The Breakfast was very good & hit the spot !
2023 年 12 月入住 2 晚

2/10 糟糕

Amy

不满意：服务设施
I had a family emergency and it was to late to cancel so im out 200 dollars
2023 年 12 月入住 2 晚

10/10 超赞

david

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
Check in was quick and clean, registration personnel informative and continued to cater to our needs throughout our stay. Could not be more pleased with the front desk
2023 年 12 月入住 1 晚

6/10 一般

Catina

满意：清洁度、住宿条件和设施、客房舒适度
The stay was great the only bad part about it was by booking through 3rd party wasn’t inform that there was not goin to have television for the duration of my stay. Had to use the WiFi which didn’t get a discount on my stay. So while in room only can either watch movies on phone or go to bed early. Other than that stay was great from where my destination was. I would stay again when I’m the area. Also only downfall in s there isn’t a hot meal for place around. Only fast food. Which hated to keep eating it the whole 3 night.
2023 年 12 月入住 2 晚

6/10 一般

curtis

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
cable company went bankrupt and there was no tv ad they didnt compensate us for it
2023 年 12 月入住 2 晚

10/10 超赞

Amanda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome!
Location we perfect. The front desk people were very helpful. The room was cleaned. Breakfast was fantastic!! We would stay again.
2023 年 12 月入住 1 晚

10/10 超赞

Carlene

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was in an area with surrounding eating and shopping
2023 年 12 月入住 2 晚

10/10 超赞

Cailyn

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Love to stay here
Wonderful as usual, zero complaints!
2023 年 12 月入住 2 晚

10/10 超赞

James

商务旅客
Very comfortable and safe surroundings. Staff was very helpful and attentive to my needs. Will definitely stay here again and highly recommend your establishment to others.
2023 年 11 月入住 1 晚

10/10 超赞

Tim

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

MELISSA，Sugar Lane

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We have stayed here a few times while visiting our son. It is right off the main highway and convenient to where our son stays. We also love the town of St. Francisville! This is a very comfortable hotel and friendly staff.
2023 年 11 月入住 1 晚

10/10 超赞

Kerwin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Julien

满意：清洁度、员工和服务、客房舒适度
Bon séjour
Nous sommes restés une nuit et nous avons passé un bon séjour. Chambre calme et bien équipée Restaurant en face de l'hôtel, The Francis Southern Table & Bar est très bien (même si un peu dangereux pour y aller parce que pas de passage piéton à proximité !)
2023 年 10 月入住 1 晚

2/10 糟糕

Tina

2023 年 11 月入住 2 晚
Nicole 于 2023年12月8日 的回复
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 糟糕

Anthony

与家人出行
不满意：员工和服务
I don't like the fact that funds was taken from my bank account for a hotel I didn't check into at all.
2023 年 11 月入住 1 晚

6/10 一般

Josh

与家人出行
满意：住宿条件和设施，清洁度
Property was nice. Staff acting like they were mad to be there.
2023 年 11 月入住 1 晚

10/10 超赞

William

满意：住宿条件和设施，员工和服务
Convenience to town. Very clean and updated
2023 年 11 月入住 1 晚

10/10 超赞

June

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Weather was too cold. Otherwise it was good.
2023 年 10 月入住 2 晚

8/10 还可以

Alan

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was a little disappointing.
2023 年 10 月入住 1 晚

10/10 超赞

steve

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean room, comfy beds. Excellent breakfast. We stay every time we visit St. Francisville.
2023 年 10 月入住 1 晚

10/10 超赞

James

满意：员工和服务、住宿条件和设施、客房舒适度
Great weeke.s get away
My wife and i had an amazing time in st. Francis. The hotel stay waa sure a refreshing start.
2023 年 10 月入住 1 晚

8/10 还可以

Brent

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Best Western was the best choice for the area.
2023 年 10 月入住 1 晚

6/10 一般

Caleb

与配偶出行
满意：员工和服务
Not the greatest but not the worst
2023 年 10 月入住 1 晚

10/10 超赞

Tremayne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay in St Francisville
Great Stay! Fast, Easy Checkin, Very Clean Hotel and Room! Large Bathroom was a plus! Great Breakfast Buffet also!!
2023 年 10 月入住 1 晚

10/10 超赞

Randy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We had a reservation issue…..but it was resolved fairly quickly and very satisfactory.
2023 年 10 月入住 1 晚

2/10 糟糕

Angelina

不满意：住宿条件和设施，员工和服务
This is one of the grossest hotels I’ve stayed in. The bathroom was so dirty. Hair was EVERYWHERE in the bathroom- sink, tub, floor and toilet. Next to the trash can was a used contact lens. The toilet wasn’t even cleaned. It had poop stains all in the inside of it.
2023 年 10 月入住 1 晚
nicole 于 2023年10月20日 的回复
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.