「This was a beautiful place. Staff was great and the location was amazing. I was told I would be upgraded for free, then they billed me a considerable amount because there was a “misunderstanding” with a newer employee. Just not a great way to welcome someone to the property. I actually called beforehand BEFORE I booked to be sure I wouldn’t be charged extra. She confirmed I wouldn’t be. Then when I got there I was told I would be. So I booked under the pretense that they were upgrading me for...
「This was a beautiful place. Staff was great and the location was amazing. I was told I would be upgraded for free, then they billed me a considerable amount because there was a “misunderstanding” with a newer employee. Just not a great way to welcome someone to the property. I actually called beforehand BEFORE I booked to be sure I wouldn’t be charged extra. She confirmed I wouldn’t be. Then when I got there I was told I would be. So I booked under the pretense that they were upgrading me for...
Brooke