Absolutely the worst place I've stayed. First I was charged 2 times for my room. I tried to address it with front desk. The lady was No help stating they only billed me once showing me the computer screen. I had my bank app open trying to show her where it came out twice. I was asked to swipe my card a second time because the young lady said it didn't go through on her end meanwhile I was telling her ok but it went through on my end. I should've requested a refund and left then. Second my fridge didn't work and it took 2 hrs to fix that. Third and final straw there was a competition in town with a lot of kids. They ran the halls half the night playing and knocking on doors. My fridge died again and I requested to be moved to a different floor. It never got fixed and of course they never moved me. After being billed $337.16 twice and no rest I will definitely be contacting my bank. One thing I will not do is argue about my money
Erika
2024 年 4 月入住 2 晚
10/10 超赞
jerry
2024年04月14日
满意:清洁度、员工和服务、住宿条件和设施
Stayed w wife n grandkids. They loved the pool. Breakfasts were good. Safe neighborhood. Nice stay.
jerry
2024 年 4 月入住 3 晚
10/10 超赞
Arianna
2024年04月7日
满意:住宿条件和设施,员工和服务
Arianna
2024 年 4 月入住 1 晚
4/10 很差
Jamie
与家人及幼儿出行, 带宠物出行
2024年04月1日
不满意:清洁度、员工和服务、住宿条件和设施
It was close to the venue i was there to attend. There were no towels available for 2 out of 3 days, the sink in room 316 has a leak under the bottom which is what we had to use the towels for. The toilet rim had dry urine around it as well as the mirror was dirty. The air unit has molded food in it (visible) smelled when heat/air was in use.
Jamie
2024 年 3 月入住 3 晚
6/10 一般
Jamar
与家人出行
2024年03月25日
满意:员工和服务
不满意:清洁度
Our room had not been cleaned properly. The bathroom mirror had old splatter on it. The toilet wouldn’t stop running every time we flushed it unless we took the lid off the tank and fixed it. The floors looked as if they hadn’t been vacuumed or cleaned in a very long time and the desk area had crumbs on it which means it was never wiped down after the previous guests. Breakfast was good, staff was friendly and nice.
Jamar
2024 年 3 月入住 1 晚
10/10 超赞
James
2024年03月7日
满意:清洁度、员工和服务、住宿条件和设施
James
2024 年 3 月入住 1 晚
10/10 超赞
Bethany
2024年03月3日
满意:住宿条件和设施
Bethany
2024 年 3 月入住 1 晚
10/10 超赞
Charlotte
2024年02月23日
Charlotte
2024 年 2 月入住 2 晚
2/10 糟糕
Jedidiahn
与家人出行
2024年02月18日
满意:员工和服务
不满意:住宿条件和设施
Attempted to call the hotel multiple times during the day of my check in and the phone number provided was forwarding to a dead extension. Additionally, our first room’s heater sounded like a disease engine trying to start and was only blowing cold air. The second room didn’t have a tv and the door to the bathroom looked like it had been attempted to be forced open. Luckily the third room was acceptable and the staff was trying their best to find a room that was acceptable. .