They charge lots of extra fees and will not refund them. Over 50 dollars on a 200 dollar total bill.
Karenna
於 2025 年 7 月住了 2 晚
2/10 很差
Karenna
伴侶同遊
2025 年 7 月 21 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
They charged me 50 dollars in additional fees they said were just a hold on my account but will not refund me that money.
Karenna
於 2025 年 7 月住了 2 晚
4/10 欠佳
Britt
伴侶同遊
2025 年 7 月 19 日
The carpet and furniture were filthy. The towels were stained. Won’t stay here again. Disgusting
Britt
於 2025 年 7 月住了 1 晚
2/10 很差
April
2025 年 7 月 18 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The staff is rude and a long wait
April
於 2025 年 7 月住了 1 晚
2/10 很差
Shana
家人同遊, 親子同遊
2025 年 7 月 15 日
不滿:整潔度、設施服務和住宿狀況
We checked in Saturday afternoon, day 1 tv not working, poorly cleaned, dirty towels. Day 2 tv still not working, poor customer service, nasty breakfast. TV issues never resolved and made to feel like we shouldn't have complained about any of the above issues. told we need to contact the 3rd party used for our discount for the room conditions. Will never stay here again.
Shana
於 2025 年 7 月住了 2 晚
10/10 優異
Royalty
2025 年 6 月 21 日
讚好:設施服務
Royalty
於 2025 年 6 月住了 1 晚
6/10 一般
Steven
2025 年 6 月 1 日
Steven
於 2025 年 5 月住了 1 晚
6/10 一般
Johnnie
伴侶同遊
2025 年 5 月 12 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Booked a king size bed room and it was clearly a queen bed. Air conditioning did not work, room smelled like smoke, hallway smelled like weed smoke, no towels were available. Only upside was that the front desk staff was very nice and helped as best they could.
Johnnie
於 2025 年 5 月住了 1 晚
10/10 優異
Makeel Violenus
2025 年 5 月 9 日
Makeel Violenus
於 2025 年 4 月住了 1 晚
2/10 很差
Andrea
2025 年 5 月 6 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The only thing good about this place was the staff were lovely.
It felt dirty and unsafe.
In future, ill pay more to stay somewhere better
Andrea
於 2025 年 4 月住了 1 晚
6/10 一般
Joshua
家人同遊
2025 年 5 月 1 日
讚好:職員與服務、設施服務和住宿狀況
Place needs some updating .
Joshua
於 2025 年 2 月住了 3 晚
4/10 欠佳
Steven
伴侶同遊
2025 年 4 月 23 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The room had an electric line for the air conditioner on the floor right where you step to look out the window, peeling paint on ceiling in bathroom
Steven
於 2025 年 4 月住了 2 晚
6/10 一般
David
2025 年 4 月 22 日
Run down. No microwave. No laundry. Some staff talks down to older customers.
David
於 2025 年 4 月住了 6 晚
4/10 欠佳
Dorothy
2025 年 4 月 21 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
It wasnt clean had a bad odor. On check out day didnt have hot water. House keeping told me to empty my own garbage, didnt have a refrigerator and my room smelled real bad.
Dorothy
於 2025 年 4 月住了 2 晚
10/10 優異
Giovanni (Guatemala)
2025 年 4 月 20 日
讚好:整潔度、職員與服務和住宿狀況
Giovanni
於 2025 年 4 月住了 1 晚
2/10 很差
Patrick (Colorado Springs)
2025 年 4 月 18 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Arrived early as it was an extremely long drive and was extremely tired. There was a smell as soon as I walked in the lobby but decided to overlook it. After walking into a dirty room I couldn't just hop into bed. I found dirty holey sheets so I decided to sleep on top of the sheets. Started getting itchy so decided to do a thorough inspection. carpets were torn, silly string on the walls, an unknown black thing appeared on my cooler. The smell of weed was starting to overcome the halls. Bathroom toilet didn't flush without holding the handle down. Etc, etc ,etc. went to the front desk to let them know I couldn't stay their and they said they still had to charge me for 1 night until their inspection was complete. I said fine and left. Same day 2 charges for the same exact amount appear on my account. Front desk clerk claims 1 is a pre-authorization and the other is a charge and argues that I wasn't double charged. A pre-authorization is a hold on those funds so yes it is a charge. Fine she said one day it would release back. Keep in mind this all happened on a Tuesday morning. Here we are on Friday and the pre-authorization has finally dropped, The follow up call that I was promised still hasn't come. No resolution from the hotel. Will follow up once I get a call from this place.
Patrick
於 2025 年 4 月住了 2 晚
10/10 優異
Rhodeya
2025 年 4 月 15 日
Rhodeya
於 2025 年 3 月住了 3 晚
10/10 優異
Raven
2025 年 4 月 15 日
Raven
於 2025 年 4 月住了 1 晚
10/10 優異
Crystal
2025 年 4 月 15 日
讚好:職員與服務和客房舒適度
不滿:整潔度
Sheets were dirty
Crystal
於 2025 年 4 月住了 1 晚
10/10 優異
Daren
2025 年 4 月 14 日
Daren
於 2025 年 4 月住了 2 晚
10/10 優異
Dontay
2025 年 4 月 13 日
Dontay
於 2025 年 4 月住了 3 晚
2/10 很差
Eduardo
伴侶同遊
2025 年 4 月 13 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This property was dirty, the pillows were dirty and smelly. Only one towel for 2 people and very old. Dirty walls and torn carpets. Smoke and Marijuana smell everywhere.
Eduardo
於 2025 年 4 月住了 1 晚
10/10 優異
Jacqueline (MINNEAPOLIS)
2025 年 3 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a beautiful place, and the concierge was extremely helpful with the parking, which was in an open lot 2 blocks away. The room was right next to Lafayette Square and its was easy to get to the French Quarter from there.