Wallet stolen and treated like an idiot by managem
Great hotel but unfortunately they stole my travel wallet . I forgot a large leather travel cas containing a lot of cash and three passports and two driver's licenses in the room safe. I called the hotel within 30 minutes and they said they would look in the room. I came back and was told they had found the passports but No Wallet!!!!! The fact that they treated us like idiots made it worse. I was forced to make a police report which wasted another hour!!!! They should have sent a manager with the cleaning staff to open the safe, as is thrprocedure everywhere else !!!!
Alireza
於 2023 年 8 月住了 1 晚
6/10 一般
mickael
2023年8月16日
讚好:整潔度、職員與服務和住宿狀況
hotel agreable mais au bord de la route
Sejour agreable, le personnel est tres avenant et au petit soins pour les clients. Toutefois l'hotel est en bord de route qui est assez passagé, c'est pas très agreable quand on veut se reposer au bord de la piscine. L'hotel est très propre, la litterie trop ferme à mon gout; nous avions une chambre assez simple et petite pour un prix relativement élevé
mickael
於 2023 年 8 月住了 1 晚
10/10 優異
Justine
多人同遊
2023年8月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are absolutely superb!!
Justine
於 2023 年 8 月住了 3 晚
10/10 優異
Debra
家人同遊
2023年5月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Charming hotel with lush landscaping. The pool is serene and we used the tennis court and bocce court. Perfect Provence experience.