The “Castle”, apparently a large conversion from an office complex to a hotel. The indoor atrium is remarkable but never ending renovations seem to be a thing. It appears this is a “union” staff, so the range in quality of employees is quite wide. There are a few shining stars but for the most part, service is an issue and it’s more like a Stamford hotel than a Greenwich hotel. I struggle a bit with ratings but likely this is a 3 star facility that pales in comparison to other Greenwich hotels in terms of service, food, access and management.
Many out of town guests, likely just a bit price sensitive. Likely good for a wedding, as the atrium provides an indoor setting where you won’t need to worry about inclement weather and/or tents. The quality of food is an issue. Aside from the morning coffee shop, I intentionally chose to go out instead of eating dinner there more than once.
Clearly room for improvement but overall a viable facility for families, business travels - especially larger convention type groups - or others looking for a detour from downtown Stamford.