The AC unit made so much noise that my wife used ear plugs, unfortunately none for me. Hardly slept at all, sounded like a semi was coming in at times. Constant ugly loud noise. You didn't notice it until tv was off and quiet. Terrible, i do not believe that this is the 1st complaint. Body wash empty along with 4 kleenex and no spares.
Never, ever again.
All money should be refunded
Rodney A
2025 年 7 月入住 1 晚
2/10 糟糕
Steve,Alamo
与配偶出行
2025 年 7 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
This was one of the worst places we have every stayed. Room 118 had a bad smell, no body wash in the dispenser and the tv remote was worn out. We couldn't control the power or volume. We had to do it directly on the tv. The beds were absolutely horrible. My husband laid in his bed and he sunk! He looked like he was in a taco! He tried to fill in the hole with the extra pillows, but that didn't work. He ended up sleeping in my bed which also had the "v" problem and I had to have a leg or arm wrapped over the side to hold me up or I would roll down the hill. I hope all the rooms aren't this bad.
Steve
2025 年 6 月入住 1 晚
10/10 超赞
Jenni
2025 年 6 月 22 日
满意:清洁度、服务设施、住宿条件和设施
Jenni
2025 年 6 月入住 2 晚
8/10 还可以
Jackie
2025 年 6 月 22 日
满意:员工和服务,清洁度
A lot of litt
Jackie
2025 年 6 月入住 1 晚
10/10 超赞
Winter
2025 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
great staff! super sweet and helpful. made the whole stay :)
Winter
2025 年 6 月入住 1 晚
10/10 超赞
Gary,Borger
与配偶出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
*
Gary
2025 年 5 月入住 1 晚
10/10 超赞
Kevin
2025 年 5 月 11 日
Kevin
2025 年 4 月入住 2 晚
10/10 超赞
Kim,Ventura
2025 年 5 月 4 日
Kim
2025 年 5 月入住 1 晚
8/10 还可以
Diane
与配偶出行, 商务旅客
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施
Stayed 5 nights. First thing I noticed was strong musty hotel smell. The room was mostly dark without lights being on. Quiet most of the night, a plus. Never used the pool. Washer and Dryer availability Greatly appreciated.
The curtains were torn and got caught up in the outer door often. Water pressure was not great. Had to flush toilet multiple times to get rid of toilet paper. Breakfast menu was very good!
Diane
2025 年 4 月入住 5 晚
10/10 超赞
Linda
2025 年 4 月 29 日
Linda
2025 年 4 月入住 1 晚
8/10 还可以
Linda
与家人出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Everything was good, except they put us across the hall from where the kitchen does the preparing for breakfast in the morning. The gal came in at 4:00 AM and it was pounding on stuff and make it really loud for the two days we were there. They need to learn to shut the door to that room. I will never use room 110 again I do like the hotel though it’s clean and the people there are friendly.
Linda
2025 年 4 月入住 2 晚
10/10 超赞
Arthur
2025 年 4 月 21 日
Arthur
2025 年 4 月入住 1 晚
8/10 还可以
真实旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A very nice BW
This is a very nice Best Western and right off the freeway. I was traveling with a dog and loved that the ground floor rooms had exterior doors. Made for easy access to outside and super easy loading in of all our paraphernalia. The area is a little weird: across the street from a gas station where long haul trucks apparently rest. Took the dog for a walk down the road where there's a huge cow pasture on one side and a small mobile home park on the other. The street was surprisingly littered. Too bad, it was kind of a pleasant walk otherwise. But the hotel itself is perfectly nice and there are lots of Door Dash options for food. Breakfast was typical.
真实旅客
2025 年 4 月入住 1 晚
6/10 一般
Mark
2025 年 4 月 14 日
满意:员工和服务
Had to change rooms as it was dirty and smelled bad. second room was better. Breakfast was good and area had good facilities for travel
Mark
2025 年 4 月入住 1 晚
8/10 还可以
Shanna
与家人出行
2025 年 4 月 13 日
满意:客房舒适度
It was ok......
It was fine. We were put in a handicap room for some reason so the vanity was really low etc. Hotel seems dated. Smelled like maybe the pool when we went in but found the pool is outside. Strange. The ice machine/laundry room smelled like sewer. Bed was comfortable.
Shanna
2025 年 4 月入住 2 晚
10/10 超赞
Timothy
与家人出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place to saty
Timothy
2025 年 3 月入住 2 晚
10/10 超赞
Crystal A
2025 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Crystal A
2025 年 3 月入住 1 晚
10/10 超赞
Debra
2025 年 3 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Our stay in Sterling was comfy and cozy with a great breakfast in the morning. We also found a walking path just a short distance away for stretching our legs before turning in for the night.
Debra
2025 年 3 月入住 1 晚
10/10 超赞
nicole
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Loved it
nicole
2025 年 2 月入住 1 晚
10/10 超赞
Marlene
2025 年 2 月 21 日
Marlene
2024 年 12 月入住 1 晚
8/10 还可以
Alvaro,Lisle
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Alvaro
2025 年 2 月入住 1 晚
8/10 还可以
Roberta
2025 年 2 月 1 日
Roberta
2025 年 1 月入住 1 晚
10/10 超赞
Gavin
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Loved the ground floor exterior door options. Would def stay again!