“Actually I sprained my ankle that morning, I really need to take a rest as early as I can. However, the payment system did not work, it took more than 30 mints and the reception still couldn't figure out the reason, I was not very happy about it. ”
“Bra frukost och bra läge. Trevlig personal förutom vid incheckning då vi blir otrevligt bemötta. Hade bokat 4 rum vilket tog 20 (!) minuter att checka in. Min hittills värsta incheckningupplevelse och då ha jag haft väldigt många.
Trots detta är det är jättefint hotell som jag skulle kunna komma tillbaka till med förhoppningar på annan personal i incheckningen. ”
“The reception was always busy but the staff were nice and helpful, especially Celine who had provided immediate assistance in my handling of luggages and transport arrangement. ”
“Staff was wonderful. We arrived at 7 am from an overseas flight and the front desk gave us the option of a room in the same category but without a balcony (which we ordered) in exchange for checking in then and there - we took it. Room was spacious and they set it up for us right away. ”
“Not recommend people to stay at this hotel. It is not allowed to temporarily keep luggage on reception if arrived hotel earlier. Need to pay extra money to rent a locker. Not convenient at all. ”
“Great location, on the edge of Gamla Stan but also close to other sites including Skansen. Street can be noisy but part of the experience. Very pleasant stay.”