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关于斯托欢朋酒店的点评

2.5 out of 5
斯托欢朋酒店
4331 Lakepointe Corporate Dr, Stow, OH

点评

9.0

非常棒

10 分 - 超赞。594 条好评，共有 1002 条点评" "
8 分 - 还可以。287 条好评，共有 1002 条点评" "
6 分 - 一般。79 条好评，共有 1002 条点评" "
4 分 - 很差。31 条好评，共有 1002 条点评" "
2 分 - 糟糕。11 条好评，共有 1002 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.0/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

Margaret

Nice stay for one night
2024 年 5 月入住 1 晚

10/10 超赞

Thomas

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Couple of restaurants within walking distance.
2024 年 5 月入住 2 晚

4/10 很差

Dana

与家人出行
不满意：住宿条件和设施，清洁度
Line of guests waiting at front desk for quite a while until someone came out. He said that usually he would hear the sound of the door but it was being kept open. Much of property was damaged by water recently so floors, carpets, walls were wet or stripped down from damage. Very outdated hotel. Carpet and in rooms, elevator and hallways very dirty.
2024 年 5 月入住 1 晚

6/10 一般

Michael

与家人出行
不满意：住宿条件和设施
Property was repairing water damage so they didn’t have enough rooms available.
2024 年 4 月入住 3 晚

6/10 一般

beverly

与家人出行, 团体旅客
不满意：服务设施
They didn’t have microwaves or drawers for clothing and only 1 hanger in the closet. The breakfast room had water damage on the ceiling. The food was good and staff very welcoming. My sister however was given a plunger when her toilet got clogged. I was very surprised cause the Stow/Hudson area is a very well to do area. I won’t be staying here again. If I do stay at the Hampton it will be in Streetsboro. Their facility is very nice.
2024 年 4 月入住 2 晚

8/10 还可以

Jonquil

2024 年 2 月入住 1 晚

10/10 超赞

Kevin，Sherrills Ford

2024 年 4 月入住 1 晚

2/10 糟糕

Nick

不满意：住宿条件和设施，清洁度

8/10 还可以

Nancy

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff was really helpful and nice.
2024 年 3 月入住 1 晚

6/10 一般

lindsey

与家人及幼儿出行
满意：清洁度
Expectations were high based on reviews, but was underwhelmed by pool area, no information given about breakfast or wi fi from front desk, had to ask for all info. Ladies that serve breakfast were the best, very happy to help, welcoming and treated everyone well. They made the lackluster experience much more pleasant.
2024 年 3 月入住 1 晚

10/10 超赞

Armando

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Jenna

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

4/10 很差

Kendra

不满意：清洁度、员工和服务、住宿条件和设施
Desk staff did not greet me again. One of the beds had not been changed. When I turned down the sheets, there were little bands and a stain on the fitted sheet. Fortunately the other bed looked clean. When I told the desk staff the next morning, she just said she'd mention it to housekeeping! The furniture in the breakfast room was filthy and the oatmeal was so watery it was gruel. I've stayed here many times over the years and it gets shabbier each time. Will not stay here again.
2024 年 3 月入住 1 晚

10/10 超赞

george

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Work Trip
Check in a breeze! Price spot on and breakfast filling. Our room spacious and the bed beyond comfortable.
2024 年 2 月入住 1 晚

8/10 还可以

Susan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

6/10 一般

Trenton

不满意：清洁度
The room wasn’t clean when I got there. When they did clean it, they never cleaned the countertops. The beds were completely average and the ac/heater did not work like they should.
2023 年 12 月入住 4 晚

6/10 一般

M

商务旅客
满意：员工和服务
不满意：清洁度
Front desk staffs were very professional and friendly. Elevators and outside area were not clean. Overall stay was okay. It would not be a repeat place for me.
2023 年 12 月入住 1 晚

10/10 超赞

Donna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to where we were going.
2023 年 12 月入住 1 晚

10/10 超赞

robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 3 晚

10/10 超赞

Kayla

2023 年 12 月入住 1 晚

6/10 一般

Kendra

与配偶出行
满意：服务设施，清洁度
Had to wait for desk clerk to check in and received no greeting at all. King sheets didn't fit and I had to keep moving through the night so I wouldn't be sleeping on the exposed mattress. Also, breakfast was pretty limited.
2023 年 12 月入住 1 晚

8/10 还可以

Michel

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚

10/10 超赞

Ashley

2023 年 11 月入住 1 晚

4/10 很差

Mary Ellen

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was trash in the weeds surrounding the parking area. We have been staying at this property for more than 20 years and have watched it slide downhill. It badly needs renovation. The desk service was unfriendly; one clerk almost didn't give us a bottle of water on request, even though we were staying there for 4 nights. And the breakfast, with its processed food and plastic bowls and utinsels has forced us to seek breakfast elsewhere.
2023 年 11 月入住 4 晚

8/10 还可以

Melissa

与家人出行
满意：清洁度、员工和服务、服务设施
Smart TV's would be great as there is not a whole lot to do in the area.
2023 年 11 月入住 1 晚

10/10 超赞

Jean

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

10/10 超赞

Pamela

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was perfect!!
2023 年 11 月入住 1 晚

8/10 还可以

Mary F

2023 年 11 月入住 3 晚

4/10 很差

joseph

与家人出行
不满意：服务设施，员工和服务
no one could even get us an extra hanger for my cloths
2023 年 10 月入住 4 晚

10/10 超赞

don

满意：员工和服务，清洁度
2023 年 10 月入住 3 晚

8/10 还可以

David

商务旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 10 月入住 2 晚

6/10 一般

Robert，Hartwell

商务旅客
满意：清洁度
不满意：住宿条件和设施
This place is dated and needs a refresh. I travel for work and asked for a printer and was told they did not have one. Later the desk clerk let me use the office system to print what I needed. I asked the desk clerk for a quiet room when I checked in and he put me in the 2nd floor next to the elevator. Less than quiet. Asked a desk clerk for water on my second day and was told I had to purchase it because they only give 1 water on checkin.
2023 年 10 月入住 2 晚

6/10 一般

Kevin

与家人出行
满意：住宿条件和设施，服务设施
Easy access to highway, restaurants, and wedding venue.
2023 年 10 月入住 2 晚

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Walter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved this hotel
2023 年 10 月入住 2 晚

10/10 超赞

James

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome!!
2023 年 10 月入住 2 晚

2/10 糟糕

Jean

2023 年 10 月入住 3 晚

10/10 超赞

Jessica

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

6/10 一般

Brenda

满意：客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

Kendra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Appreciate room size and bathroom layout - especially that they actually have hooks for clothes and towels and large counter space. Also, new thermostat that made it easy to regulate room temperature (unlike other hotels.) Breakfast is typical.
2023 年 9 月入住 1 晚

4/10 很差

Mary

与家人出行
不满意：员工和服务，清洁度
First morning they had No coffee! Sign up said because of “coffee shortage”? Lol Ask for a room clean 2nd day, no one came. Had to wipe up some spills on floor and when I did the white paper towel was black! Floors are very dirty - wear shoes the entire time when in your room. Last - both beds for us the fitted sheet constantly came off the bed while sleeping. I will not return here for the price we paid.
2023 年 9 月入住 4 晚

8/10 还可以

Amanda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

4/10 很差

Darla

与家人出行
满意：客房舒适度，住宿条件和设施
不满意：清洁度
Not clean
At first glance, the room looked clean, but then we found a perfume vial on the floor. Next we found urine gelled on the toilet rim and after that was the dirty tub. Also, I did not read anywhere that there was an additional, non-refundable $50 pet fee on top of the $183 for a dirty room. I will say they have a nice breakfast area and lots to choose from. The issues were told to the front desk and they just apologized. It should have been a partially refund at the very least.
2023 年 9 月入住 1 晚

6/10 一般

Lydia

满意：服务设施，员工和服务
The property was average, but ok. Main problem was that I made a reservation through Expedia. I cancelled original order out of confusion. I made a second reservation with insurance. I even physically called hotel. It was reserved. When I arrived, Expedia had cancelled my second reservation, and to avoid more trouble, I got stuck paying more
2023 年 9 月入住 1 晚

10/10 超赞

Trista

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
👍
2023 年 9 月入住 1 晚

6/10 一般

Jacqueline，Mount Berry

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Good location.
2023 年 9 月入住 1 晚

10/10 超赞

Shirley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very nice over all
2023 年 9 月入住 1 晚

10/10 超赞

JONATHAN

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel staff was helpful
2023 年 9 月入住 1 晚

10/10 超赞

Dorothy

2023 年 9 月入住 3 晚

10/10 超赞

Joshua

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Awesome
2023 年 9 月入住 1 晚