Sugarloaf Key Golf Hotel

"Distance to the beach was awesome!"

"I recently stayed at a DoubleTree Hotel and, unfortunately, the experience fell well below expectations. One of the most noticeable issues was the cleanliness of the property. There was visible garbage around the exterior areas and even near the pool, which made it feel poorly maintained and not very inviting for guests trying to relax. The pool area, in particular, was disappointing. Instead of being a clean, enjoyable space, it appeared neglected, with trash left unattended for extended periods. This really detracted from what should have been a highlight of the stay. Another major concern was the concierge service. I found the staff to be unresponsive and unreliable when assistance was needed. Requests either took far too long to be addressed or were simply not followed through, which made planning activities or resolving small issues unnecessarily frustrating. Overall, this stay did not meet the standard I would expect from a DoubleTree property. I would recommend that management focus on improving cleanliness and staff responsiveness to provide a better experience for future guests. "

"Great "

"The property is getting run down and the room was surface clean but needs a deep clean and painted etc. staff were fine but not overly friendly or accommodating except at the bar they were great! "

"This was a great experience. It was our first time to Key West. Folks that stay here should know you are walking distance to the airport. That means you hear the planes. For us...it wasn't a big deal. It isn't a crazy busy airport. But it also means you don't need an uber to the airport. The pool was lovely and a great orientation to the ocean. This is a great location for sunrise and its a safe walk to Smather's beach. I really appreciated that even though we checked out, we could stay on the property while we waited for our flight. The 2 bedroom suite was perfect. I loved the balcony. "

"pool was not great and no beach"

"Parking was easy"

"We recently stayed at Casa Marina Key West, Curio Collection by Hilton and overall had a very enjoyable experience, with a few areas that could use improvement. The resort itself is beautiful and the location is fantastic—close enough to walk to the energy of Duval Street, yet far enough to feel like a relaxing escape. One of the biggest highlights was the beach, which is rare in Key West. There was plenty of space and good chair availability, and having food and drink service right on the beach and by the pools made it even better. We also really appreciated the amenities: two pools (one adults-only and one family-friendly), a well-equipped gym, and convenient on-site rentals for bikes and golf carts to explore the island. The concierge team(Cassy) was especially helpful and always available when we needed assistance. That said, the room fell a bit short of expectations for the price point. We stayed in Room 254, which was listed as a street view but was actually more of a rooftop view of the resort. The mattress was quite uncomfortable and definitely needs replacing. The sheers and window treatments also felt dated and due for an update. Additionally, the carpeting in the hallway leading to our room could use a more frequent cleaning. Overall, we truly enjoyed our stay."

"Yes "