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关于盛橡阳光海岸滨海度假村的点评

4.5 out of 5
盛橡阳光海岸滨海度假村
98-110 Alexandra Parade, Alexandra Headland, QLD

点评

8.8

超赞

10 分 - 超赞。947 条好评，共有 1790 条点评" "
8 分 - 还可以。627 条好评，共有 1790 条点评" "
6 分 - 一般。140 条好评，共有 1790 条点评" "
4 分 - 很差。58 条好评，共有 1790 条点评" "
2 分 - 糟糕。18 条好评，共有 1790 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

9.0/10

服务设施

8.4/10

住宿条件和设施

7.8/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度

6/10 一般

真实旅客

不满意：员工和服务
太旧
酒店太舊，沒有free wifi

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

Emma，Glasgow

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Close to the beach and good amenities nearby but the building was smelly and needs modernising
2024 年 4 月入住 1 晚
Oaks Seaforth Resort 于 2024年04月13日 的回复
Hello, thank you for your review, we look forward to welcoming you back next time :)

8/10 还可以

Rebecca

满意：住宿条件和设施，清洁度
Great stay
2024 年 4 月入住 2 晚
Oaks Seaforth Resort 于 2024年04月13日 的回复
Hi! Thank you for a lovely review. See you next time :)

10/10 超赞

Alex

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Close to the beach, nice pool, great room which we could see and hear the waves on the beach.
2024 年 3 月入住 1 晚
Oaks Seaforth Resort 于 2024年03月14日 的回复
Hello, thank you for the lovely review, we look forward to welcoming you back next time :) Oaks Seaforth Resort

8/10 还可以

Jarren

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Very clean and nice apartment. Accessible on foot or bus to shops and cafes and the beach is across the road. Internet was poor so don’t rely on it if travelling for business.
2024 年 2 月入住 5 晚
The Oaks Seaforth Team 于 2024年02月20日 的回复
Hello, thank you for the lovely review, our location is perfect! :) We look forward to seeing you next time :)

10/10 超赞

Janet

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
This resort is located within walking distance to everything you need including a small grocery shop, takaway and dine-in food options and the beach. The pool is excellent and because it was so hot outdoors during our stay it was great that the pool remains open until 10pm so you can swim and not get sunburnt. Great place to stay to relax or for work
2024 年 1 月入住 3 晚
Oaks Seaforth Management 于 2024年01月31日 的回复
Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our property. Thank you again for your time. We look forward to welcoming you back to Oaks Sunshine Coast Seaforth Resort in the near future.

10/10 超赞

Peter

与家人出行
满意：客房舒适度，清洁度
Very Happy
Great location and excellent family amenities. Staff were great and room better than the pictures suggested. Fantastic experience and will be back
2024 年 1 月入住 2 晚
Oaks Seaforth Management 于 2024年01月31日 的回复
Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay, and we appreciate your kind praise of our property and staff. Your feedback will be shared with the team.Thank you again for your time. We look forward to welcoming you back to Oaks Sunshine Coast Seaforth Resort in the near future.

10/10 超赞

Elizabeth，Robina

2024 年 1 月入住 1 晚
Oaks Seaforth Resort 于 2024年04月13日 的回复
Hello, we are so pleased you enjoyed your stay! :)

8/10 还可以

Jeanette

满意：客房舒适度，清洁度
Good
Hotel has been done up to a certain extent that something still need to be replaced. The bedside lamp was rusting close. Error was also rusting in places. The swimming pools were lovely and inviting the grounds were beautifully kept. The parking was a little limited if you had a big car, you had to put it somewhere else and not in the allocated place. I had a medium size car and it didn’t really fit in the place allocated. The staff were very friendly and tried to be accommodating. The hotel is not in the middle of all action. You have to cross a busy road and then walk through some area to get to the beach. Good for the young.
2024 年 1 月入住 4 晚
Oaks Seaforth Management 于 2024年01月31日 的回复
Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to investigate all issues your presented immediately so ensure our rooms are offered at the highest possible standard. Thank you again for your time.We look forward to welcoming you back to Oaks Sunshine Coast Seaforth Resort in the near future.

10/10 超赞

Penny

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Excellent value. Easy, quick check in with friendly front counter staff. Beautiful pool. Room was a bit beat up but was clean, spacious, quiet with nice view.
2024 年 1 月入住 1 晚
Oaks Seaforth Management 于 2024年01月23日 的回复
Thank you so much for your review. It's lovely to hear that you found the staff friendly and enjoyed the view from your apartment! Your feedback will be passed on and shared with the team. Thank you again for your time, we look forward to to welcoming you back in the future.

8/10 还可以

Linda

与家人及幼儿出行
满意：清洁度、服务设施、住宿条件和设施
Great room and location, good premises and facilities. Wifi was not working and Foxtel not working, staff tried to rectify but unable.
2024 年 1 月入住 1 晚
Oaks Seaforth Management 于 2024年01月23日 的回复
Thank you so much for your review. It's lovely to hear that you found the staff friendly and enjoyed the view from your apartment! Your feedback will be passed on and shared with the team. We are in the process on fixing this issue and appreciate you bringing it to our attention. Thank you again for your time, we look forward to to welcoming you back in the future.

10/10 超赞

Jo

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Very comfortable
2024 年 1 月入住 1 晚
Oaks Seaforth Management 于 2024年01月19日 的回复
Thank you so much for the lovely review. It’s always a pleasure to receive such positive feedback, which will be shared with the team! Thank you again for your time, we look forward to to welcoming you back in the future.

8/10 还可以

Rochelle

与家人出行
满意：清洁度、服务设施、住宿条件和设施
We really enjoyed our stay. Lovely apartment and grounds. We could only connect to wifi through the tv and then only one device and it kept dropping out. A bath mat would’ve been good too. But overall everything was good.
2024 年 1 月入住 2 晚
Oaks Seaforth Resort 于 2024年01月18日 的回复
Hi Rochelle, thank you for your kind review, please call us at reception next time if you need any assistance at all, we are always happy to help :) We look forward to welcoming you back next time.

10/10 超赞

Lincoln

与配偶出行
2024 年 1 月入住 1 晚
Oaks Seaforth Management 于 2024年01月19日 的回复
Thank you so much for the lovely review. It’s always a pleasure to receive such positive feedback, which will be shared with the team! Thank you again for your time, we look forward to to welcoming you back in the future.

10/10 超赞

Warren

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Oaks Seaforth Management 于 2024年01月19日 的回复
Thank you so much for the lovely review. It’s always a pleasure to receive such positive feedback, which will be shared with the team! Thank you again for your time, we look forward to to welcoming you back in the future.

10/10 超赞

Tom

与家人出行
满意：客房舒适度，清洁度
2024 年 1 月入住 2 晚
Oaks Seaforth Management 于 2024年01月19日 的回复
Thank you so much for the lovely review. It’s always a pleasure to receive such positive feedback, which will be shared with the team! Thank you again for your time, we look forward to to welcoming you back in the future.

8/10 还可以

Erin

与家人出行
满意：清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Oaks Seaforth Management 于 2024年01月19日 的回复
Thank you so much for the lovely review. It’s always a pleasure to receive such positive feedback, which will be shared with the team! Thank you again for your time, we look forward to to welcoming you back in the future.

6/10 一般

Kirsty，EMERALD

与家人及幼儿出行
满意：服务设施，清洁度
Easy parking and great food options nearby. The room is tired and the entire level 2 smelt of cigarettes. Was a little noisy being on an intersection and rooms had comfortable beds but hard to sleep in due the window furnishings.
2024 年 1 月入住 2 晚
Oaks Seaforth Resort 于 2024年01月18日 的回复
Hi Kirsty, thank you for your review, we look forward to welcoming you back again next time :)

8/10 还可以

Izabela

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚
Oaks Seaforth Resort 于 2024年01月18日 的回复
Thank you for your kind review! :)

10/10 超赞

Russell

满意：客房舒适度，清洁度
Great place to stay
Great place to stay. Beautiful setting with great pool. Only one night there was a party up above us until 3am which was disappointing as they had a policy of no parties.
2023 年 12 月入住 3 晚
kim 于 2024年01月18日 的回复
Hi Russell, thank you for your review, we are so pleased that you enjoyed your stay with us! The pool is super nice for a swim! :) Oaks Seaforth Resort

6/10 一般

Renee

与家人出行
不满意：清洁度
Great position, lovely staff but room and property was very tired. Cleaning wasn’t really to level it needed to be in the room or common areas and that lets down the other positives of the resort.
2024 年 1 月入住 1 晚
kim 于 2024年01月18日 的回复
Hi Renee, thank you for your review, we look forward to welcoming you back next time :) Oaks Seaforth Resort

8/10 还可以

David

与家人出行
满意：服务设施
不满意：清洁度
bad smell on level 4 for half the time we were there
2023 年 12 月入住 6 晚
Oaks Seaforth Resort 于 2024年01月18日 的回复
Hi David, i will pass this onto our management team, thank you for your review and we look forward to welcoming you back! :)

10/10 超赞

Kim

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Nice family resort. The 2 pools were great. Close to the beach and shops. 2 bedroom unit was a good size with everything we needed. Added bonus was parking included.
2024 年 1 月入住 1 晚
Kim 于 2024年01月18日 的回复
Hi Kim, thank you for your kind review! We look forward to welcoming you back at Oaks Seaforth Resort :)

10/10 超赞

Chloe

满意：住宿条件和设施，清洁度
Great location, perfect for families, our kids loved the lagoon pool.
2023 年 12 月入住 1 晚
Oaks Seaforth Management 于 2023年12月30日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future.

10/10 超赞

Trish

与家人及幼儿出行, 与家人出行
满意：清洁度、服务设施、住宿条件和设施
Fantastic lagoon just right for little children Convenience store onsite has everything you need. Amazing pastry shop, restaurants, coffee shop, liquor store all right there. Across the road to an amazing beach. Staff warmly welcoming and responsive to our needs. We'll be back!
2023 年 12 月入住 2 晚
Oaks Seaforth Management 于 2023年12月30日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future.

10/10 超赞

Linda

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
conveniently located with a couple of choices of eateries and a local store as well as the beach across the road. Staff went above and beyond when my lack of tech savvy couldnt sign on to the internet.
2023 年 12 月入住 1 晚
Oaks Seaforth Reception 于 2023年12月30日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future.

8/10 还可以

Angela

与家人出行
2023 年 12 月入住 3 晚
Oaks Seaforth Management 于 2023年12月30日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future.

4/10 很差

John

Advertised as 2bedroom penthouse. Second bedroom has no air conditioning, gets no flow from main, and has a slide limited fixed window that allows only small air access.nil if blinds are down for privacy,lights. General state of “ penthouse” is “ mean”. Trip hazard in different levels from 2nd bedroom to lounge and to bathroom. Design fault- needs mini ramp for safety as per entry from lounge to bathroom. Not returning. No smile as I left although staff are very pleasant. PS. Wifi did not work.
2023 年 12 月入住 1 晚
Oaks Seaforth Management 于 2023年12月24日 的回复
Thank you for taking the time to review your stay. We sincerely apologize for any inconvenience caused during your stay we strive to provide exceptional service and ensure that every guest has a pleasant and comfortable stay. We understand the disappointment that can arise when expectations are not met. We will certainly take your comments into consideration as we plan for future enhancements. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, providing you with the exceptional service that our guests have come to expect.

10/10 超赞

Brian

2023 年 12 月入住 1 晚
Kimberley 于 2023年12月13日 的回复
Hi,Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team. Thank you again for your time.Kindest regards, Oaks Management.

10/10 超赞

Jean-Paul

2023 年 12 月入住 1 晚
Kimberley 于 2023年12月13日 的回复
Hi,Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team. Thank you again for your time.Kindest regards, Oaks Management.

10/10 超赞

Lincoln

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
It was a great weekend for my partner and I. They were very accommodating with late check in on a Friday and late check-out Sunday. The staff let me leave my baggage with them for a few hours while I explored after checkout. Store, bottle shop and a few nice restaurants a walkable distance away. Definitely coming back. Stayed room 314 and could see the water and listen to the waves crashing. Fantastic stay. Definitely recommend
2023 年 12 月入住 2 晚
Kimberley 于 2023年12月13日 的回复
Hi,Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team. Thank you again for your time.Kindest regards, Oaks Management.

10/10 超赞

Gregory

与配偶出行
满意：住宿条件和设施
Staff were very helpful and friendly, the unit and amenities such as the pool were very clean. We were able to store luggage and use amenities after our check out while waiting for our late return flight. Would recommend this accommodation as a great place to stay.
2023 年 12 月入住 2 晚
Kim 于 2023年12月9日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

8/10 还可以

Russell

满意：清洁度、服务设施、住宿条件和设施
Quiet
2023 年 11 月入住 2 晚
The Oaks Seaforth Team 于 2023年11月25日 的回复
We hope to Welcome you again soon.

10/10 超赞

Jon

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Really lovely clean and spacious apartment, nice and relaxing by the sea, just what we wanted.
2023 年 11 月入住 3 晚
The Oaks Seaforth Team 于 2023年11月25日 的回复
Thank you for your review we look forward to Welcoming you again.

10/10 超赞

Nicolas

2023 年 11 月入住 1 晚
Kim 于 2023年12月9日 的回复
Thank you so much for the lovely rating. We can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

6/10 一般

Jessica

与家人及幼儿出行
不满意：住宿条件和设施，清洁度
Staff are absolutely amazing and so helpful. The rooms are clean but unfortunately the flooring is so old & dirty - felt like we needed to keep shoes on at all times. Badly needs re-carpeting or new flooring.
2023 年 11 月入住 1 晚
Oaks Seaforth Management 于 2023年11月21日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! I will pass on the info regarding the the carpet, we appreciate you bringing it to our attention. Thank you again for your time, can't wait to welcome you back in the future. Kindest regards

10/10 超赞

Renee

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The staff were friendly and accommodated my requests. Would highly recommend and refer to friends and family.
2023 年 11 月入住 1 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

10/10 超赞

Peter

2023 年 11 月入住 3 晚
Oaks Seaforth 于 2023年11月16日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

10/10 超赞

Susan

满意：清洁度、服务设施、住宿条件和设施
The property was excellent, it felt a little isolated though.
2023 年 10 月入住 5 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

10/10 超赞

WAYNE

满意：住宿条件和设施，清洁度
Reception staff fantastic and couldn’t be more helpful Great room with great views Close to everything
2023 年 11 月入住 7 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. It’s always a pleasure for us to receive such positive feedback, which will be shared with the team! Thank you again for your time, can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

10/10 超赞

Adam，Clermont

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
Great large comfortable room. Nice bed, not hard as a rock. The pub dowstairs has great staff and excellent meals. Good spot, will be back.
2023 年 10 月入住 1 晚
Oaks Seaforth Management 于 2023年11月5日 的回复
Hi Sara, Thank you so much for your lovely review ! Its always lovely to hear such kind words about our staff, I will ensure your comments are passed on. I'm so glad to hear you enjoyed your stay after a few hiccups to begin. We really appreciate you taking the time to provide such positive feedback.We look forward to welcoming you back in the future! Kindest regards, Oaks Seaforth Management

10/10 超赞

Sarah

满意：住宿条件和设施，清洁度
2023 年 10 月入住 7 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. We appreciate your time and can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

2/10 糟糕

Roy

不满意：住宿条件和设施，清洁度
2023 年 10 月入住 2 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. We appreciate your time and can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

10/10 超赞

Sara

与家人及幼儿出行, 与家人出行
满意：服务设施，清洁度
We had a great check in experience. When we got to the room it was a bit tired and the kitchen light and hob weren’t working. The staff were incredibly helpful and gave us a new room, with upgrade and complimentary wine. Incredible service. The hotel is in a great location and pool is fab.
2023 年 10 月入住 5 晚
Oaks Seaforth Resort 于 2023年10月18日 的回复
Hi Sara, Thank you so much for your lovely review ! Its always lovely to hear such kind words about our staff, I will ensure your comments are passed on. I'm so glad to hear you enjoyed your stay after a few hiccups to begin. We really appreciate you taking the time to provide such positive feedback.We look forward to welcoming you back in the future! Kindest regards, Oaks Seaforth Management

10/10 超赞

Glenn

满意：客房舒适度，清洁度
2023 年 10 月入住 1 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. We appreciate your time and can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

8/10 还可以

phil

满意：住宿条件和设施，清洁度
2023 年 10 月入住 6 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. We appreciate your time and can't wait to welcome you back in the future. Kindest regards, Oaks Seaforth Management

8/10 还可以

Tanya

与家人出行
满意：客房舒适度，清洁度
2023 年 9 月入住 3 晚
Oaks Seaforth Management 于 2023年11月16日 的回复
Thank you so much for the lovely review. We appreciate your time and can't wait to welcome you back in the future.

10/10 超赞

Richard

满意：住宿条件和设施，清洁度
A room back from the main road is recommended. Whisper quiet at night. Easy access to the beach for a very pleasant walk to Mooloolaba for beachside breakfast.
2023 年 9 月入住 1 晚
Oaks Seaforth Management 于 2023年11月5日 的回复
Thank you so much for your lovely review! It's always lovely to hear such kind words about our establishments. I will ensure your comments are passed on. We really appreciate you taking the time to provide such positive feedback.We look forward to welcoming you back in the future! Kindest regards, Oaks Seaforth Management