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关于铜山汽车旅馆的点评

2.5 out of 5
铜山汽车旅馆
577 W Kiser Street, Superior, AZ

点评

6.8
10 分 - 超赞。56 条好评，共有 198 条点评" "
8 分 - 还可以。55 条好评，共有 198 条点评" "
6 分 - 一般。27 条好评，共有 198 条点评" "
4 分 - 很差。24 条好评，共有 198 条点评" "
2 分 - 糟糕。36 条好评，共有 198 条点评" "

7.2/10

清洁度

7.4/10

员工和服务

5.8/10

服务设施

6.4/10

住宿条件和设施

7.4/10

环保

点评

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The worst room that we have ever lived
I am confused the Hotel.com ranking for this hotel is so high. The worst hotel I have evrt lived. The roim is dirty and the lock is broken.The towel is adhere someone's hair.
2018 年 2 月入住 1 晚

8/10 还可以

Rodney

满意：员工和服务，清洁度
The folks there are great but the restaurants in the area are very limited. No breakfast and the evening BBQ smokehouse was closed. No meal that night nor in the am.
2024 年 5 月入住 1 晚

8/10 还可以

Edward

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient access to Highway 60, larger refrigerator and microwave in room.
2024 年 4 月入住 2 晚
Sam 于 2024年05月3日 的回复
Thank you Edward for your feedback! See you next time

10/10 超赞

Lauren

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Copper Mountain Motel is a great low-cost option for anyone visiting Superior to hike, visit the Arboretum, or explore Superior's historic downtown. The motel is not on Main St, but its location right off the 60 is convenient for travelers, and it is only a quick drive/walk to get to the historic town center. The owner is kind and accommodating. My room was large and clean and my stay was quiet and uneventful.
2024 年 4 月入住 1 晚
Sam 于 2024年05月1日 的回复
Thank you Lauren! I am glad you enjoyed your stay! See you next time.

6/10 一般

Alan J.

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Pros: close to Boyse Thompson Arboretum Cons: small rooms, few amenities, limited dining in the area, parking is tight
2024 年 4 月入住 1 晚
Sam 于 2024年04月28日 的回复
Thank you for your feedback.

4/10 很差

Adi

满意：员工和服务
不满意：住宿条件和设施
2024 年 4 月入住 1 晚
Sam 于 2024年04月28日 的回复
Thanks..Would have appreciated on-site feedback..

2/10 糟糕

Amanda

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Sam 于 2024年04月28日 的回复
Thanks!

2/10 糟糕

Jacqueline

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施
I don’t even know where to start. It was bad. Like really bad. The door to the room was not secure, there was no deadbolt, it was literally an interior door! There was one lamp on bedside table. No other lighting worked. The bathroom was filthy… pubic hair, around the commode it was all dirty and dusty, there was grimy soap scum and mold in shower. The wall heater had several layers of duct and electrical tape. A pedestal floor fan was the cooling. I took pictures because it was so shocking. We would have left, if it wasn’t so late and we weren’t so exhausted. The lady was friendly but c’mon actually had the cajones to ask how everything was as I checked out? I was gobsmacked. They should be ashamed charging over 100 dollars but there is only one other hotel in the area and it’s two and half times the price of this one ( and btw it’s beautiful) My advice is to go there or with an Airbnb, the town is really a great place to visit. Friendly people, delicious food and neat shops.
2024 年 3 月入住 1 晚
Sam 于 2024年03月12日 的回复
Thank you for your feedback! We are continuing to make improvements.. we will address housekeeping issues..

4/10 很差

Rosa

满意：员工和服务
不满意：清洁度
2024 年 2 月入住 1 晚
Sam 于 2024年04月2日 的回复
Thank you for your feedback

10/10 超赞

Alex

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Property had little parking. The room was not as advertised. But yet I did have a good stay.
2024 年 2 月入住 1 晚
Sam 于 2024年02月25日 的回复
Alex- Thanks for your positive feedback. We are working on improving each room. I am glad you had a nice stay

10/10 超赞

Kathy

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpful staff. Beautiful area. I hope to return. Very comfortable bed!
2024 年 2 月入住 4 晚
Sam 于 2024年02月11日 的回复
Thank you for your feedback Kathy! See you next time.

6/10 一般

Laurie

满意：员工和服务
不满意：住宿条件和设施
Staff very nice. Accommodations are older and have seen better days.
2024 年 2 月入住 1 晚
Sam 于 2024年02月10日 的回复
Thank you for your feedback! Laurie

8/10 还可以

aaron

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for what I was looking for, a room to stay in while exploring the area.
2024 年 1 月入住 2 晚
Sam 于 2024年01月22日 的回复
Thank you for your feedback Aaron! Hope to see you in future..

2/10 糟糕

Dwayne

满意：员工和服务
不满意：住宿条件和设施
2024 年 1 月入住 1 晚
Sam 于 2024年02月11日 的回复
I am sorry for the inconvenience. We would loved to resolve issues during your stay. Thank you for your feedback.

8/10 还可以

Nathan，Peoria

满意：员工和服务，清洁度
2023 年 12 月入住 1 晚
Sam 于 2023年12月21日 的回复
Thank you for your feedback Nathan

8/10 还可以

Zach

满意：清洁度、员工和服务、住宿条件和设施
Solid nothing special everything was clean. There was a stain in the shower
2023 年 12 月入住 1 晚
Sam 于 2023年12月21日 的回复
Thank you for your feedback Zach

10/10 超赞

Bridget

满意：住宿条件和设施，服务设施
Great value for location!
2023 年 12 月入住 1 晚

10/10 超赞

RICHARD

2023 年 11 月入住 1 晚
Sam 于 2023年12月21日 的回复
Thank you for your feedback Richard

6/10 一般

Ora

与配偶出行
不满意：住宿条件和设施，清洁度
It was not the best of stays. The owner was lovely, but the room was dark, light in the room didn’t work. We spent very little time in the room, but it did not feel safe. Only bottom lock on door worked, deadbolt was just for show. No real bath towels, and the best of the worst was the bed. 2 flimsy old pillows and the crunchiest most used up mattress I have ever slept on. Would not recommend if you have certain ideas of what a $100 a night hotel should look and be like, but if you just want sleep and go , it might work for you, but not for $100 a night. If you are alone, a single person, no, do not stay here, it is not a very safe area. I will never be caught there alone. It just wasn’t worth the $ although the little town itself is so quaint.
2023 年 11 月入住 2 晚
Sam 于 2023年11月6日 的回复
Hello OraI appreciate your feedback. Also, we are continually work hard to improve comfort for our guest. We will address the issues. I am new in town with less than 2 years. Superior is safe place to visit with lots of outdoor activities.

8/10 还可以

Warren

满意：员工和服务，清洁度
Older property, bed is on its ebb. Hostess was gracious and smiling.
2023 年 11 月入住 3 晚
Sam 于 2023年11月6日 的回复
Thank you for your feedback Warren.

4/10 很差

Lisa

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not worth the coat
The room was extremely small, the comforters felt dirty. My husband was unable to get the WiFi password. Too many things to complain about. The cost was extreme considering the smallest room ever. Not to mention that one bed was horribly uncomfortable! Not coming back
2023 年 10 月入住 2 晚
Sam 于 2023年10月16日 的回复
Hello LisaWe are continue to make improvements, sorry for the inconvenience. Thanks for your input on one mattress, I appreciate the feedback.

10/10 超赞

Hilario

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Sam 于 2023年10月5日 的回复
Thank you for your feedback

4/10 很差

Karen

与配偶出行
满意：清洁度
不满意：员工和服务、服务设施、住宿条件和设施
We stayed here a few years ago and the owner was friendly and helpful. The place was shabby but quaint. We were extremely tired when we arrive. It was a place to sleep but no amenities. No coffee. Nothing open nearby. We had to leave early in the morning. The price was low, but if I had known the condition, I would have looked elsewhere.
2023 年 8 月入住 1 晚
Sam 于 2023年08月10日 的回复
Hello Karen.. I am sorry you didn’t enjoy stay. We are continually making improvements.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Sam 于 2023年06月15日 的回复
Thank you for your feedback!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice quick place to stay.
I have not been to this motel in over 2 years due to previous management, but now the motel is looking better with renovations. The room I stayed in was clean and roomy. I would stay here again in the future.
2023 年 5 月入住 1 晚
Sam 于 2023年05月30日 的回复
Dear- Guest! I am glad you enjoyed your stay!Thank you for your feedback.

8/10 还可以

Rebecca

与家人出行
满意：清洁度
We liked the quirkiness of the room and appearance of the motel.
2023 年 4 月入住 1 晚
Sam 于 2023年05月8日 的回复
Thank you for your feedback I am glad you enjoyed your stay.

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Economical and comfortable.
This basic motel is clean, quiet, and comfortable in a convenient location. This is not a motel for amenities. It is a motel for an economical stay for those not looking for the Ritz. I've stayed twice and the experience is consistent.
2023 年 4 月入住 3 晚
Sam 于 2023年04月28日 的回复
Richard- I am glad you enjoyed your stay! Thank you for your feedback.

8/10 还可以

Wendy

与家人出行
满意：员工和服务，清洁度
不满意：服务设施
The family that runs the motel are nice. They work hard. The inside and outside are very clean. If it wasn't for them, there would be no affordable alternatives in Superior. It was very safe. The bed could be better. There is no coffee maker in the room. There is no light in the shower, there is a light in the bathroom.
2023 年 4 月入住 2 晚
Sam 于 2023年04月24日 的回复
Thank you Wendy for your valuable feedback. I will look into lights for shower. Again I am glad you enjoyed your stay.

10/10 超赞

Paul

Loved it!
Awesome little roadside motel that has everything you need. Great staff!
2023 年 3 月入住 1 晚
Sam 于 2023年04月2日 的回复
I am glad you enjoyed your stay! See you on your next week!

10/10 超赞

Robert

与配偶出行, 商务旅客
满意：住宿条件和设施，清洁度
Quaint and comfortable and easy access.
2023 年 3 月入住 1 晚
Sam 于 2023年03月26日 的回复
Hello Robert- I am glad you enjoyed your stay

8/10 还可以

matthew，Show Low

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Older property but clean and spacious. Beautiful scenery!
2023 年 3 月入住 1 晚
Sam 于 2023年03月19日 的回复
Matthew- I am glad you enjoyed your stay! Thanks for your feedback.

2/10 糟糕

Sandra

2023 年 3 月入住 1 晚
Sam 于 2023年03月13日 的回复
Thank you for your feedback. We are continually making improvements to for comfortable stay.

2/10 糟糕

william

不满意：清洁度、住宿条件和设施、客房舒适度
Worst shower ever !!
2023 年 3 月入住 1 晚
Sam 于 2023年03月9日 的回复
William- Thank you for you feedback. We are taking care of the issues this Friday.

8/10 还可以

Dennis

2023 年 2 月入住 2 晚
Sam 于 2023年03月19日 的回复
Thanks you for your feedback Dennis!

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location just off US60 but the rooms are well-insulated and I could't hear any traffic. The rooms appear to have been recently renovated and are convenient, with a separate study/breakfast nook with fridge and microwave and efficient heat/AC unit. Small but serviceable bathroom. Comfortable queen bed. Very friendly and helpful manager.
2023 年 2 月入住 1 晚
Sam 于 2023年02月27日 的回复
Thank you for your feedback. I am glad you enjoyed your stay.

6/10 一般

Analisa

2023 年 2 月入住 1 晚
Sam 于 2023年03月19日 的回复
Thank you for your feedback! I am glad you enjoyed your stay!

10/10 超赞

David

2023 年 2 月入住 1 晚
Sam 于 2023年02月26日 的回复
Thank you David for your feedback.

8/10 还可以

Alison

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place
The reviews are correct. It is an older motel and they are working on it. And the woman who works there is outstanding! The hotel has charm, and is worth what you pay for it. We’ve stayed in hotels where it’s been worse than what we paid, but we’d actually return here because of the service, location, and the heater and refrigerator are awesome!
2023 年 2 月入住 2 晚
Sam 于 2023年02月20日 的回复
Thank you Alison! I am glad you enjoyed your stay. Thanks for appreciating our improvements efforts. See you next time

8/10 还可以

Michelle

2023 年 2 月入住 2 晚
Sam 于 2023年03月19日 的回复
I am glad you enjoyed your stay Michelle! Thanks for your feedback!

10/10 超赞

Jon，Phoenix

2023 年 2 月入住 2 晚
Sam 于 2023年03月19日 的回复
I am glad you enjoyed your stay!

10/10 超赞

Shane

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice
We stayed the night . The place was perfect for what we needed .
2023 年 2 月入住 1 晚
Sam 于 2023年02月13日 的回复
Thanks for your feedback Shane! Hopefully we will see you in future.

8/10 还可以

daniel

与家人出行
满意：员工和服务，清洁度
A little outdated, but in a great location. The people were very nice. Would stay again
2023 年 2 月入住 2 晚
Sam 于 2023年02月11日 的回复
Thank you Daniel for your feedback. Improvements are work in progress to bring more comfort to our guests.

10/10 超赞

April

2023 年 2 月入住 1 晚
Sam 于 2023年02月6日 的回复
I am glad you enjoyed your stay!

10/10 超赞

April

2023 年 2 月入住 1 晚
Sam 于 2023年02月6日 的回复
Thank you for your feedback.

2/10 糟糕

Eliza

2023 年 1 月入住 1 晚
Sam 于 2023年01月28日 的回复
Thank you for your feedback.

2/10 糟糕

Patrick

带宠物出行, 与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
We spent about 1.5 hrs in the room and decided we could not stay in it. Drove 25 miles out of town to find a suitable room. The prior reviews noting remodeling are either completely bogus or Room 1 has yet to be remodeled. Room is right off the highway so it sounded like cars were gonna come through the walls. The room had not seen a fresh coat if paint in years. Furniture, fixtures & window coverings are from the 60’s or 70’s. There were cobwebs hanging from the ceiling, especially the closet, spider carcasses smashed into the walls, door moldings broken off, not sure how secure the entry door was, toilet paper packed around the bathroom window to “seal”, open holes in shower where plumbing came through the walls. Provided towels were older than me and looked like shop towels or car washing towels. Room was freezing and there was a 4” x 4” electric space heater that didn’t work. On site staff provided his own to accommodate our needs. I have pictures for most of the issues noted here! This place appears to be more of a boarding house than a motel for travelers.
2023 年 1 月入住 2 晚
Sam 于 2023年01月24日 的回复
Hello Patrick- Thank you for your feedback. Yes, you are correct, this room still need little TLC and renovation. We will take care of the issues as addressed. The room is next on a list for a makeover as time permits.

2/10 糟糕

Deborah

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
CmmSuperioraz
Very run down rotting walls no egress windows in case of emergency toilet overflowed no batteries in the tv remote and the smell was. Overwhelming
2023 年 1 月入住 1 晚
SAM 于 2023年01月12日 的回复
Deborah- I apologize for the inconvenience. I would have address the issues immediately if brought to my attention.

10/10 超赞

April Marie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The red mountains
Sam 于 2023年01月6日 的回复
Hello April I am glad you enjoyed your stay with us. see you next time.

10/10 超赞

Thomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 12 月入住 1 晚
Sam 于 2023年11月6日 的回复
Thank you for your feedback Thomas.

10/10 超赞

LEE，vista

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I really liked the room #8 with separate rooms for frid, and microwave and and shower room. The room stayed warm with no need for heat and bed was comfortable. Unique style and comfortable overall. Also, touch screen tv, very cool.
2022 年 11 月入住 1 晚
Sam 于 2022年11月25日 的回复
Lee - I am glad you enjoyed your stay. Thank you for your feedback.