Surat Thani Hotel with Pool

"Perfect"

"Spotless. Lovely staff"

"Exceptionally clean room, courteous and helpful staff"

"I was so disappointed by this hotel. It wasn't definitely not worth the money. The don't usually write bad reviews unless I have to but the hotel was sub standard and I found the staff rude and unfriendly. I wish I had researched the hotel more before booking as I can now see the many have had a similar experience. It's not hard to be nice, friendly and provide a good service but they failed. The photos also do not live up to the experience when you get to the hotel. Koh lak is a nice place but the waters isn't. They must do better and I will not be returning nor will I recommend to anyone to go here! "

"Staff were excellent, initial problem with no wifi signal was resolved the next day. Booked a villa overlooking the pool but must say that it was in need of updating,looking very tired. Pool bar area very similar with missing tiles and algae around the elephant fountains. Signs around pool stating that towels on sunbeds will be temoved if not used for more than an hour yet towels placed on beds to reserve from before 7am and not in use until patrons had finished breakfast anytime up until 10am. As stated,staff were great but badly managed on the whole."

"Wonderful staff! Clean, spacious, bright room. Great pool and beach area. Breakfast was good, lots of options. Beach restaurant is nice as well. Shuttle to town and night market from the hotel."