Condo Rentals in Surrey Heath

"Good bar"

"Great hotel for any terminal "

"Good value for money, nice room and great staff. Breakfast is excellent "

"The Bailey's is a beautiful hotel. The rooms are spacious, clean, and well-appointed. The staff are extremely friendly and helpful!"

"I had a very disappointing experience at this hotel at Heathrow Terminal 4. I stayed on April 6th (room 124), and after traveling for over 15 hours from Canada on an overnight flight, I arrived completely exhausted around 1 PM, hoping for at least a bit of understanding and basic hospitality. Ironically, there’s a sign at the entrance that says “warm welcome,” but that couldn’t be further from the truth. The welcome felt cold, transactional, and completely lacking empathy. Check-in time was 3 PM, but since I arrived earlier and they clearly had rooms available, I politely asked if an early check-in was possible. Instead of showing any flexibility or consideration for a long-haul, tired guest, I was told I would need to pay an additional £15 just to access a room that was already ready. Because I refused to pay for something that should have been a basic courtesy, I ended up waiting in the lobby for nearly 2 hours. By 2:28 PM, I was so extremely tired that I went back to the front desk and tried again to check in. Instead of any understanding, they still insisted on charging me extra, which I ultimately had to pay just to finally get access to the room. This felt less like hospitality and more like squeezing extra money out of already exhausted travelers. A little understanding would have gone a long way, but instead, the experience left me frustrated and unwelcome. "

"The WiFi worked well, all the staff were very pleasant and helpful. "

"The hotel was in a good location, close to subway, restaurants and shops The building would need a bit of maintenance and upgrades. the room was fine and the bathroom updated. The staff was friendly and helpful "

"Really glad we stayed here. Very centrally located near an underground stop. Lots of restaurants and shops for everything you need. Staff professional and courteous. Would recommend without hesitation "

"My room was clean and quiet. The reception staff were very nice. The TV and the WiFi were great. The location near the airport is perfect."