墨尔本Sutherland Estate 酒庄附近酒店

"I recently stayed at Windsor Hotel, which boasts a rich history of over 150 years, but unfortunately, my experience was far from satisfactory. Upon our arrival with two large pieces of luggage, we were greeted by a male staff member who promptly walked away to the restroom, showing no interest in assisting us. When we were checking out and walking to the door, the bellboy saw us but chose to walk away to assist other guests with their luggage for a ride in a Mercedes-Benz, leaving us to manage on our own. It’s unclear if he had any advantage in doing so. We ended up putting our luggage back in the car ourselves while navigating several stairs at the entrance. While the female receptionist was helpful, the overall attitude of the staff left much to be desired. The cleanliness of the hotel was also concerning; I found a spider web above the bed, and the windows had clearly gone uncleaned for quite some time. It’s disheartening to see such a historic establishment being let down by its current staff. I hope they can address these issues for future guests. "

"nice staff n good services"

"酒店裝修美侖美奐，酒店前台服務態度親切有禮，房間整潔！十分滿意！早餐選擇種類多，同時可以欣賞城市觀景！很贊👍"

"前台服務人員非常熱心，整個裝潢非常新，也很高級，房間裡面的東西非常齊全，有一個小廚房，有洗脫烘洗衣機，烤箱麵包機拖鞋洗漱用品，旅行該用的東西都有非常貼心！"

"很多，方便，安全乾淨，員工服務態度好"

"The room is nice and clean. "

"N/A"