4/10 很差
lori
与家人出行, 团体旅客
2024年05月19日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We booked a suite with a jacuzzi tub and paid the extra for the 4 night stay. When we checked in that evening, went to use the tub and the water was brown. Called the front desk, lady who answered stated that that room had not been used all winter so the water just needs run. Then said let us know if there are any other issues. First, if u know the room had not been used all winter, would it make sense for your team to go give the room a very good once over PRIOR to renting it out.
Next morning my wife is getting ready and goes to use the hair dryer and it starts to shoot sparks out of it!!!! No safety issue there. I don’t nit pick, especially on older hotels, however, there is very little concern by this team. The breakfast each morning was very good, but not enough with all the other issues.
lori
2024 年 5 月入住 4 晚