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关于壮丽山谷野外旅馆的点评

2.5 out of 5
壮丽山谷野外旅馆
16162 W. Glenn Hwy, Mile Marker 114.9, Sutton, AK

点评

8.4

很好

10 分 - 超赞。48 条好评，共有 75 条点评" "
8 分 - 还可以。10 条好评，共有 75 条点评" "
6 分 - 一般。7 条好评，共有 75 条点评" "
4 分 - 很差。4 条好评，共有 75 条点评" "
2 分 - 糟糕。6 条好评，共有 75 条点评" "

8.8/10

清洁度

9.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Traci

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was absolutely beautiful. It is surrounded by mountains and they do heliski
2023 年 9 月入住 1 晚

6/10 一般

Kathryn

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
The photo shows a beautiful lodge, which it is, but that is not where the room is. It was in an old lodge in front of it. The room was tiny and musty with old furnishings. The breakfast was good but it is not free.
2023 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Delightful Alaskan Lodge Experience
We had a delightful stay for four nights in the Mountain View suite - great views and what a comfortable bed! Very large room, clean and comfortable. Lodge is very nice with a great staff - we thoroughly enjoyed our interactions with every member of the staff and the owner who all went out of their way to be helpful with not only anything we needed regarding our stay but also recommendations about things to do and see in the area. Great views of the surrounding mountains from the lodge and the grounds. Dinners at the lodge, which were a single option pre-fixe menu this time of year were outstanding!
2023 年 8 月入住 4 晚

10/10 超赞

Mingyang

2023 年 8 月入住 1 晚

8/10 还可以

Raymond

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved the location and especially the view from the upper level and our lower level room as well. The log structure was amazing. The only thing that we had an issue with was the temperature in our room. There is radiant heat in the concrete floor, unfortunately it was left on and our room was very uncomfortably hot for our 1 night stay. We left the windows open, but it did not help and after turning that heat off for the entire night, the floor was still warm in the morning. Otherwise the room was very nice.
2023 年 8 月入住 1 晚

10/10 超赞

Marcus，Folsom

2023 年 8 月入住 1 晚

10/10 超赞

Owen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Incredible stay, I’ve stayed in the lodge for three days and everything there was amazing. The scenery at the upper deck was spectacular with the view of the snow peak Chugach mountain. The facilities were clean and tidy, and staff members were always friendly and happy to help with everything.
2023 年 8 月入住 3 晚

6/10 一般

真实旅客

与家人出行
不满意：客房舒适度，员工和服务
Abgeschieden, View, ohne Komfort.
Für Puristen - einfache, saubere Cabin. Ohne TV oder Coffeemaker. Hauptgebäude mit 24h Kaffee und schöner Aussicht von der Terrasse, aber ohne irgend einen Ansprechpartner. Obwohl alles theoretisch vorhanden: Keine Bewirtung! Für den Preis unangemessen schlicht in der Abgeschiedenheit.
2023 年 7 月入住 1 晚

10/10 超赞

Alan Gary，Pine City

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful. Delicious dinner.
2023 年 7 月入住 1 晚

6/10 一般

Thomas

与配偶出行
满意：住宿条件和设施，员工和服务
Not senior citizen friendly. Beds are table height, difficult to get into. No chair in the room. Stairs to the main level are very steep with narrow treads. Our room was on the lower level, under the dining room. We heard every footstep above us. The property itself is beautiful, and probably great for the younger folks.
2023 年 6 月入住 1 晚

10/10 超赞

George

满意：清洁度、员工和服务、住宿条件和设施
Great place to stay between Anchorage and GlennAllen
2023 年 6 月入住 1 晚

10/10 超赞

ruikang

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 1 晚

10/10 超赞

Valencia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful! They host many weddings and you can see why with the stunning mountains for a background. Very nice people running the place and the food was delicious.
2022 年 9 月入住 1 晚

6/10 一般

James

与家人出行, 团体旅客
满意：员工和服务，清洁度
Well, beautiful property but... the cabin was bare bones. Two beds, a bathroom and not much else. The toilet would not fill. They provided gallon jugs to fill the tank. The bathroom sink was a trickle. Biggest complaint? There was no place to gather and just sit. We hung out in the dining room but a fireplace and lounge area would have been super. Beautiful scenery but other than dining and a place to sleep not much else. For a lodge we expected a fireplace and some couches/lounge chairs.
2022 年 9 月入住 1 晚

8/10 还可以

Bruce

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The setting is breathtaking. Staff are very friendly. The rooms are very basic with no cellphone coverage or tv. Very close to Matanuska Glacier.
2022 年 9 月入住 2 晚

10/10 超赞

Rushil

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service. They kept in contact with me before I checked in to ensure proper check in. Even at 12:00 AM ( when we checked in), they helped us with very nice attitude. They even arranged an extra bed for us! A five star stay!
2022 年 9 月入住 1 晚

10/10 超赞

Makar

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is an amazing resort. The mountain view is priceless. Staff is very professional. After hours I got invited to the fire pit by the staff and it was my pleasure to discover tgat the employees really care about this place!
2022 年 8 月入住 1 晚

10/10 超赞

Hao

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The beautiful place. All staffs are friendly include Blonde the dog.
2022 年 8 月入住 2 晚

2/10 糟糕

Andrew

与家人出行
不满意：住宿条件和设施，服务设施
Lots of construction on the property. There was no electricity or hot water from the time we checked in till we were in bed sleeping. Dinner was on the pricey side and was cold. The lodge rooms that we stayed in had paper thin walls and were not very clean. The staff was not very engaging with a few exceptions. Overall a lousy first experience at this particular lodge.
2022 年 8 月入住 1 晚

4/10 很差

Amit

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施
Didn’t find anything welcoming in the property. Rooms are badly maintained and look pretty dated. Hotel needs renovation for sure.
2022 年 8 月入住 1 晚

8/10 还可以

saurabh

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Love the wilderness and the areas around it for hikes and walks.
2022 年 8 月入住 2 晚

10/10 超赞

Laurie

2022 年 8 月入住 1 晚

2/10 糟糕

Blake

不满意：住宿条件和设施
The rooms have about a 1’x1’ window and are like dingy hunting cabins, the pictures of the lodge may not be where you are staying. I booked same day and refused the room 4 hours later and was not refunded $533.
2022 年 7 月入住 3 晚

10/10 超赞

Elena

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is amazing, very clean, staff is very friendly.
2022 年 7 月入住 2 晚

8/10 还可以

Qing

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I booked two queen beds room on Expedia, didn’t expect had to share bathroom with guests in the room next to our room. If the room didn’t have its own bathroom connected, this should be clearly mentioned in the description. If I knew this when I book, I would not book it at all. The room is nice with comfortable bed, but it is kind of small on the second floor of a restaurant. You can hear people talking and come in and out in the first floor. Overall, this is a weird experience. This place is also named as a ski resort.
2022 年 7 月入住 1 晚

4/10 很差

Lori，marcus

与家人出行
满意：清洁度
不满意：服务设施，员工和服务
Did not have rooms for us ad we had ordered. 8
2022 年 7 月入住 1 晚

8/10 还可以

Ralph

2022 年 7 月入住 1 晚

2/10 糟糕

Paula

与家人出行
满意：住宿条件和设施，清洁度
不满意：客房舒适度
This is more of a bed and breakfast, not a hotel or lodge.
2022 年 7 月入住 1 晚

10/10 超赞

Christopher

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had the master suite which had a spectacular view. Cottages looked nice as well. Great grounds. Dinner was excellent. Nice easy hikes right out of the property.
2022 年 7 月入住 1 晚

8/10 还可以

Keenan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful views
2022 年 6 月入住 1 晚

10/10 超赞

Theresa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I stayed at this property over the summer (sorry the review is late). Staff was amazing, food was wonderful (make sure you reserve when you you you'll be eating there) I was sorry that my stay was so short. Please remember that Alaska is HUGE and plan for it. I would stay longer in the Mat-Su Valley, especially this area if I ever go back. Thanks for the wonderful stay and awesome staff!!!
2021 年 8 月入住 2 晚

10/10 超赞

PAMELA

2021 年 8 月入住 1 晚

10/10 超赞

JENNIFER

与家人出行
满意：清洁度、员工和服务、服务设施
we were impressed from the moment we arrived until we left — the service, the rooms, the view and the staff were excellent! they exceeded our expectations. we will definitely stay longer next time!
2021 年 9 月入住 1 晚

4/10 很差

james

不满意：员工和服务
realized was going to be late checking in, called property at 10p and said I would be there at midnight. Manager told me that was fine, ring the doorbell. got there at midnight, rang doorbell repeatedly, called office number neither of which was answered. Slept in car
2021 年 8 月入住 1 晚

10/10 超赞

EDWARD，FOGELSVILLE

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great food, friendly and helpful staff. And located midway between Anchorage and Glen Allen where there are very few places to stay.
2021 年 8 月入住 1 晚

6/10 一般

Sunyoung

2021 年 8 月入住 1 晚

10/10 超赞

William Dale

与家人出行
满意：员工和服务
Quiet. Good WiFi. Clean.
2021 年 8 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 1 晚

6/10 一般

真实旅客

与家人出行
满意：员工和服务
Pictures shown are newest addition to lodge. There are 2 older lodging buildings. The bathrooms are new but the venting or drain field is not correct leaving a sewage smell in the room. Tiny fridge in community room, none in guest room. Property is beautiful and scenic, mountainous location.
2021 年 8 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely. Only complaint was a slightly unpleasant smell in room8.
2021 年 8 月入住 2 晚

10/10 超赞

Michal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
great lodge in the middle of the wilderness
great outdoor activities for kids, friendly staff. very nice rooms. sofa bed slightly small (not a queen size). very nice breakfast. need to bring food or eat all meals at the lodge as there are no stores in less than 1 hour drive...
2021 年 8 月入住 2 晚

8/10 还可以

真实旅客

满意：住宿条件和设施，员工和服务
Amazing view! Very nice lodge. Dinner was outstanding. Room had left over garbage from prior guests. Overall I would return.
2021 年 8 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great Lodge setting. Wish we had more time to enjoy the property got in super late. Web aite needs to be update room 12 does not have 2 queen beds. Which made sleeping for 4 very tight. Breakfast was certainly worth waiting until being served at 9. Would like to come back during winter and try helio-skiing
2021 年 8 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved all the games in a super clean and beautiful setup. Camp Fire Setup. Just a great host and great experience !!
2021 年 8 月入住 1 晚

10/10 超赞

kerry

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Magic in majestic valley
This lodge is amazing. The view is unique with a big porch to gaze at it from. Dinner was the best seafood we had in all of Alaska and the service is incomparable.
2021 年 8 月入住 1 晚

8/10 还可以

George

满意：客房舒适度，员工和服务
Beautiful view of valley and distant mountains.
2021 年 8 月入住 1 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breathtaking scenery from the porch and yard. Lots of activities. Staff was great and we enjoyed hearing about their activities and experiences.
2021 年 7 月入住 1 晚

10/10 超赞

michael j

2021 年 7 月入住 1 晚

2/10 糟糕

真实旅客

团体旅客
不满意：员工和服务
We did not like the way we were treated by management. They ignored our reservation and threw us into a bunker. They could of told us that their Wedding Party eliminated our reservation well ahead of the event.
2021 年 7 月入住 1 晚
Steve 于 2021年07月27日 的回复
Dear Guest, I am sorry that you had such a horrible experience, however, you had plenty of opportunity to voice your displeasure, but you did not utter a word while here. First of all, yes we had a wedding this weekend, I am sorry that It inconvenienced you during your stay. Second, You booked a room in our Glacier Hall Rooms, which is in the shape of an old dorm, not a bunker. Your room assignment did not change, you stayed in the room you booked. As I remember the only thing that was impacted negatively during your stay was the dinner service. For that I truly apologize, as was done on the night of as well. I whole heartedly support the freedom to submit honest reviews, however the only honest part of your review is that we had a wedding. Such a pity. Sincerely, Steve Rogers Lodge Manager

10/10 超赞

Vishal

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic spot
Great place on the Glenn highway. Best spot to stay to visit the Matanuska glacier and it's activities, or just relax (or heli ski in the winter). Steve, CJ and the staff go out of their way to make it welcoming. Just note - if you want to eat at the on site restaurant, you have to order in advance; very few other options nearby. But overall great stay - love the disc golf, fireplace, hot tub and great ambience in general.
2021 年 7 月入住 1 晚