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关于萨顿巷汽车旅馆的点评

2 out of 5
萨顿巷汽车旅馆
130 Flatwoods Frontage Road, Sutton, WV

点评

7.8

还可以

10 分 - 超赞。55 条好评，共有 140 条点评" "
8 分 - 还可以。44 条好评，共有 140 条点评" "
6 分 - 一般。20 条好评，共有 140 条点评" "
4 分 - 很差。14 条好评，共有 140 条点评" "
2 分 - 糟糕。7 条好评，共有 140 条点评" "

7.8/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

7.0/10

住宿条件和设施

8.0/10

环保

点评

2/10 糟糕

Wendy

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
The check in was time consuming due to manual paperwork. No toilet paper. The beds are too small the covers do not fit properly. Was very uncomfortable.
2024 年 5 月入住 1 晚

10/10 超赞

Stephanie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very pleased with the facility, can’t beat the price!
2024 年 4 月入住 1 晚

10/10 超赞

Richard

满意：住宿条件和设施，员工和服务
Everything is good, check in clerk was rat. I was shocked to learn the property closes down at 9:00, did not know that. That would have been very different review, that needs to e emphasized.
2024 年 3 月入住 1 晚

10/10 超赞

Cody

2024 年 3 月入住 1 晚

4/10 很差

Michael

不满意：员工和服务、服务设施、住宿条件和设施
I don’t often complain about cheap motels when I’m just looking for a decent place to overnight while on the road, but this place needs a wake-up call. Noisy (bad fitting door), very worn furnishings and bedding, sketchy checkin at a remote office. Good thing I was solo cause my wife would have said NO!
2024 年 2 月入住 1 晚

6/10 一般

Paul

The room needed remodeling. Wall cracks, chipped paint, chipped porcelain in the tub. Lots of exterior noise, from the highway, from adjacent rooms. But the room was clean, comfortable, and spacious. The check in woman was friendly and efficient. Apparently if you get there too late, there is no one to check you in.
2024 年 2 月入住 1 晚
D Riffle 于 2024年02月24日 的回复
Thanks for staying with us. We appreciate your feedback! Our hours are 8:30am - 9:30pm. Sorry for any inconvenience.

2/10 糟糕

Jason

与家人出行, 带宠物出行
不满意：员工和服务
Had the reservation booked for over a week. The event we were in town for ran late. Got to the property to check in and the office was locked up, no one working. Called the number and I could audibly hear the phone ringing through the window. There was a note on the door to go check in at the neighboring Days Inn. Apparently this is common practice. However common it may be, the Days Inn did not have my reservation handy (go figure). Absolutely no recourse or ability to right the wrong. Skip this place and keep on driving if you're ever in a pinch.
2024 年 1 月入住 1 晚

10/10 超赞

Nancy

与家人出行
满意：服务设施
2024 年 1 月入住 1 晚

6/10 一般

Jan

2023 年 12 月入住 1 晚
D Riffle 于 2023年12月23日 的回复
Thanks for staying with us.

10/10 超赞

Diana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonder peace of heaven
Amazing stay. Very clean and quiet. Check in was a breeze. Will definitely be back
2023 年 7 月入住 2 晚
D Riffle 于 2023年07月17日 的回复
We are very glad you enjoyed your stay at our motel. Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Jeremy

2023 年 7 月入住 1 晚
D Riffle 于 2023年07月17日 的回复
Thanks for staying with us.

4/10 很差

David

满意：员工和服务
不满意：住宿条件和设施，清洁度
Skip this one…
Checking in was fine. The individual in the office was extremely friendly and helpful. The bathroom was absolutely disgusting. Dead bugs on the floor and an ass skid mark on the toilet seat. I had just driven 1000 miles and was not in a mood to complain. I simply needed sleep. The bed was ok.. Honestly, I should’ve asked for a refund and slept in my truck.
2023 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意：客房舒适度
2023 年 6 月入住 1 晚

4/10 很差

Danny

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
I expected it to be outdated which I was fine with but I didn’t expect to find a huge dead roach in the bathroom floor, dirty floors and shower stalls and so much hair in the shower drain I could make a wig. Definitely disappointed in my stay and would not return.
2023 年 6 月入住 2 晚

4/10 很差

Patty

不满意：住宿条件和设施，员工和服务
2023 年 5 月入住 1 晚

8/10 还可以

Aaron

与家人出行
满意：员工和服务，清洁度
.
2023 年 5 月入住 1 晚

8/10 还可以

Cindy J

与配偶出行
满意：员工和服务，清洁度
It's older and could just use an update on the bathrooms. They were very clean but fixtures and tile flooring need improvement. Actually very good for how dated things were!! Connie at front desk was excellent and very friendly!!
2023 年 5 月入住 1 晚
D Riffle 于 2023年05月22日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

Catharine

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Affordable, quiet place for a one night stay. Very good beds, linens, and towels. Older bathroom was clean, but not particularly nice looking. Patio restaurant at Days Inn was excellent. Custard cones nearby completed a lovely evening.
2023 年 5 月入住 1 晚
D Riffle 于 2023年05月9日 的回复
WE ARE VERY GLAD YOU ENJOYED YOUR STAY AT OUR MOTEL. WE HOPE YOU WILL STAY AGAIN!

10/10 超赞

Chris

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place great price
Stuff was super friendly, great restaurant next door, and lots of stores within a 1 mile radius.
2023 年 4 月入住 2 晚

6/10 一般

Olen

满意：清洁度
It was ok. Door on baloney wanted to open on it's own. Really hard TP.
2023 年 4 月入住 1 晚

10/10 超赞

robert

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
g restreat rate and excellent
2023 年 4 月入住 1 晚

10/10 超赞

Ruth

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 2 晚

4/10 很差

真实旅客

与家人出行
不满意：住宿条件和设施，清洁度
Very Disappointing
We booked as they allow pets. Were told we had to take a smoking room even though we paid extra for the dogs. Room stunk of stale smoke. Furnishings were old and not in good shape. Office is down the hill and only has certain open hours. There is nowhere to walk your pets.
2023 年 3 月入住 1 晚

10/10 超赞

James

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a nice place could use an update but it’s great for a one night stay.
2023 年 3 月入住 1 晚
D Riffle 于 2023年03月9日 的回复
Thanks for staying with us.

2/10 糟糕

Don

带宠物出行, 与配偶出行
满意：清洁度
不满意：住宿条件和设施，服务设施
Old and outdated. Bare bones facility.
2023 年 2 月入住 1 晚

8/10 还可以

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was large , clean & view was alright.
2023 年 2 月入住 2 晚

4/10 很差

Steven

不满意：员工和服务
Could not check in after 9:30pm
I have stayed at this motel before. The rooms are clean and tidy and the price is great. But on my last trip I arrived after 9:30pm and the front office was closed and I was not able to check in. Apparently it is listed on the booking page but I overlooked it. I have never been to a hotel or motel that you can not check into late in the evening. I had a confirmed reservation. I feel that they should have reached out to me when they were closing the office to make arrangements for me. It was shocking to arrive after driving for 8 hours and the office was shut down for the evening. I had to find another hotel and had to pay almost twice the price. They need to figure out a way to avoid this in the future because I can see this happening to other guests.
2023 年 1 月入住 1 晚

10/10 超赞

David

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 11 月入住 1 晚

8/10 还可以

Roger

2022 年 11 月入住 1 晚

10/10 超赞

Graydon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quaint, old style motel that is well maintained and nestled right off I79 right between Luzardi’s family restaurant for a full meal and McDonalds for quick breakfast. Great spot for an overnight layover.
2022 年 10 月入住 1 晚
D Riffle 于 2022年10月31日 的回复
WE ARE VERY GLAD YOU ENJOYED YOUR STAY AT OUR MOTEL. WE HOPE YOU WILL STAY AGAIN!

10/10 超赞

Robert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
D Riffle 于 2022年10月31日 的回复
Thanks for staying with us.

10/10 超赞

Lisa

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean
2022 年 10 月入住 2 晚
D Riffle 于 2022年10月10日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

STANLEY，LOUISVILLE

满意：清洁度
不满意：员工和服务
Very inexpensive, especially good for over night stop while traveling. Old motel but very clean, close to restaurants, gas, etc. There is also a lake and beautiful terrapin, if one wanted to stay an extra day. The towels were good and plentiful. There is no lobby so there are no services. Very good internet.
2022 年 9 月入住 1 晚

10/10 超赞

Delbert

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent stay
Excellent stay. Clean and comfortable room great service and fantastic value
2022 年 8 月入住 1 晚

6/10 一般

GARY

与家人出行
满意：员工和服务
Cheap price , adequate for sleeping
Parking was right outside the door. Room had fridge and microwave. Bed was clean. Not a super clean room, but clean enough. Furnishings were old, but functional. Water was hot, coffee machine worked. Worth the price, overall, if you're not too picky.
2022 年 8 月入住 1 晚

10/10 超赞

Sherri

带宠物出行
满意：清洁度、员工和服务、服务设施
The view of the sunset was amazing, and the mountains were beautiful this morning
2022 年 8 月入住 1 晚

8/10 还可以

Dominique

满意：员工和服务，清洁度
Best rapport price/quality.
2022 年 7 月入住 1 晚

8/10 还可以

Jarrod

满意：员工和服务，清洁度
不满意：住宿条件和设施
2022 年 7 月入住 1 晚

8/10 还可以

James

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I liked it all very helpful staff
2022 年 6 月入住 1 晚
D Riffle 于 2022年06月24日 的回复
Thanks for staying with us.

4/10 很差

Edward

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Not much to like. Took 3 rooms to find one clean enough, or that the ac worked, to stay in.
2022 年 6 月入住 1 晚

10/10 超赞

Peter

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Value motel
Older motel , but clean. Quiet. Great location. Convenient. Helpful staff
2022 年 6 月入住 1 晚

10/10 超赞

Gabe

与家人出行
满意：清洁度、员工和服务、服务设施
Reception personnel excellent. Welcoming and friendly.
2022 年 5 月入住 1 晚
D Riffle 于 2022年05月3日 的回复
Thanks for staying with us.

10/10 超赞

Matthew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked how the parking was right at the doors upstairs. Private balconies. Mountain view above the mall area across the four lane. It’s our second time staying and we’ll be back!
2022 年 4 月入住 2 晚

4/10 很差

paul，welland

与配偶出行
不满意：住宿条件和设施，服务设施
We stayed during our drive to Florida as a rest stop. Very noisy due to hwy, truck noise. I took a face cloth from the rack and found it had been used, probably to shine someone's shoes. The beds were comfortable, but the pillows have seen better days.
2022 年 4 月入住 1 晚

8/10 还可以

Pandora

与家人出行, 带宠物出行
Pet-friendly non-smoking room, very spacious, firm bed, room had microwave & refrigerator. Outdated furnishings, but price very reasonable. A dead wasp and dead moth on windowsill, but everything else clean. Plenty of hot water with good water pressure. Did not like that the few guests were all in rooms right next to each other, so loud guests arriving next door around midnight disturbed our sleep. Will stay at this motel next time in area.
2022 年 4 月入住 1 晚
D Riffle 于 2022年04月4日 的回复
Thanks for staying with us. We appreciate your feedback!

10/10 超赞

CHUN

满意：员工和服务，清洁度
Great
2022 年 3 月入住 1 晚
D Riffle 于 2022年03月4日 的回复
Thanks for staying with us.

8/10 还可以

bernard

商务旅客
满意：员工和服务
2022 年 2 月入住 1 晚

10/10 超赞

Kimberly

2022 年 2 月入住 1 晚

8/10 还可以

Suzanne

与配偶出行
满意：员工和服务，清洁度
Office manager was very welcoming upon arrival. Room was a little outdated but clean and had nice amenities. Mini fridge microwave Tv. Bed was very comfortable and clean sheets. I would stay here again. Good rate obtained for the room thanks to Expedia!
2022 年 1 月入住 1 晚
D Riffle 于 2022年01月20日 的回复
WE ARE VERY GLAD YOU ENJOYED YOUR STAY AT OUR MOTEL. WE HOPE YOU WILL STAY AGAIN!

10/10 超赞

Thomas

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice people and quick service
2022 年 1 月入住 1 晚
D Riffle 于 2022年01月17日 的回复
Thanks for staying with us. We appreciate your feedback!